This is dinner on QF CNS - SYD

[Forg]

If I wanted a seat from A->B I'd fly JQ or TT

You only fly QF because there’s 3x the chance you won’t be delayed for 4hrs ... or cancelled.
QF vs VA is really about which fits your schedule best or which you have lounge-access for ...

 

[TomVexille]

You only fly QF because there’s 3x the chance you won’t be delayed for 4hrs ... or cancelled.
QF vs VA is really about which fits your schedule best or which you have lounge-access for ...

Actually I fly who suits me at any given time, or whomever work books me on. Last time I had a fight cancelled it was QF, and they booked me on JQ

So no, that's not the reason I primarily book QF, but thanks for your opinion.

 

[MEL_Traveller]

I'm sorry - I missed the name of the Michelin restaurant that you were booked into. It's a mode of transport that throws in a cup of coffee on a good day. It's a seat to put your bum on - nothing else!

This is, however, exactly the type of expectation QF wants passengers to have. The more passengers that think this way = the less food they have to serve.

 

[Popeye]

Is it quality or quantity or both?

Retail Range - Dim Sum & Co. | Mouthfuls of Goodness

I agree if it was just 3 x small steamed buns it’s more a snack. Larger ones can be very substantial.

3 small steamed buns was all it was ... could hardly call it a meal . The CSM announced thay we will be serving you dinner. Well we got the appertizer but no main and desert was a Lindt chocolate ball

 

[Pleb Status]

Yes it is just public transport, but QF place themselves at the top end of the market and should actually come close to delivering.

QF deliver a price which is at the top end of the market. That is all they really care about....

 

[RoMambai]

Well not according to the marketing spin

Yep. Spin. You said it yourself.

I don't know anyone who believes the trollop QF puts out.

 

[juddles]

Sorry I ate one as I was hungry. The excuse i got given when I asked " so this is meant be dinner,,, this rubbish" was that most people eat in the lounge, well most people dont get to go the lounge and what was on offer today in the lounge . . Was similarly cough and not dinner.. billion dollar profit .. 275million from QFF .... . when are they going to start to give back .... as i have said this loyalty thing is one way traffic and only woth it if you are WP or above as what we are getting at SG is gradually being eroded bit by bit

I am not sure what people really expect on a short-haul flight. A full dinner? It seems people want to fly at a tenth of the time loss as a bus, pay less, but get "dinner"?? Why not eat in the lounge if you have status? And what exactly do "WP or above" get on the flight that you did not get?

QF is HUGE. It is a big company. Their "billion dollar profit" gets eaten up by just one revamping of their aircraft. Your corner store or the local servo makes more profit than QF.

Corporate greed with no regard for those that keep them in business. Not good.

John, you are always good for a smile "Corporate greed"? Try running an airline......

.... billion dollar profit .. 275million from QFF .... . when are they going to start to give back .... ...

for the record, and to introduce some sort of perspective into this discussion, over the last year QF made about $8 profit per pax. That is averaged over domestic and international. So a domestic pax makes them about $5 per flight.

As a company they also need to sustain their shareholders, so just how much "giving back" is really expected? This is how tight airlines are - a "pie chips and gravy" per pax can bring them back into the red......

 

[dajop]

I am not sure what people really expect on a short-haul flight. A full dinner?.

That’s the expectation Qantas creates so yes. Takeout the expectation ... no.

I’m actually a firm believer on offering a decent feed on each and every flight over an hour. If I fly just about anywhere out of SIN other than KUL on just about any carrier I can get a reasonable amount of food - either paid or free of charge.

Now it doesn’t have to be free. Sure offer your kale, salted caramel and smashed pomegrate inspired micro dim sums on the flight for free , but allow people to pay up for a decent meal, pre order if they like. Given they are catering anyway probably a healthy margin to be made on selling decent meals. But then again that might erode some of the fare premium Qantas has in the market.

 

[Deleted member]

That’s the expectation Qantas creates so yes. Takeout the expectation ... no.

I’m actually a firm believer on offering a decent feed on each and every flight over an hour. If I fly just about anywhere out of SIN other than KUL on just about any carrier I can get a reasonable amount of food - either paid or free of charge.

Now it doesn’t have to be free. Sure offer your kale, salted caramel and smashed pomegrate inspired micro dim sums on the flight for free , but allow people to pay up for a decent meal, pre order if they like. Given they are catering anyway probably a healthy margin to be made on selling decent meals. But then again that might erode some of the fare premium Qantas has in the market.

I’m not sure how sustainable that would be.
But I’m guessing a “buy before you fly” option would be the closest to a sustainable / profitable alternative.

 

[turtlemichael]

I was on that flight with you Popeye, if you are referring to yesterday's lunch time flight. I managed half a bun and decided to pass. I think it is still sitting in my tummy! As the flight was at 11.30am I had decided not to eat lunch in the lounge (mistake) as 10.30 -10.45am was too early for me. There was the usual Qantas fare there and a decent looking stew of some sort. The "old days" have well and truly gone.

 

[Pushka]

for the record, and to introduce some sort of perspective into this discussion, over the last year QF made about $8 profit per pax. That is averaged over domestic and international. So a domestic pax makes them about $5 per flight.

As a company they also need to sustain their shareholders, so just how much "giving back" is really expected? This is how tight airlines are - a "pie chips and gravy" per pax can bring them back into the red......

Then give people the option to buy something onboard. Eating in the lounge - really? When was the last time there was something other than a toasted sandwich that even came close to resembling a sustaining meal. Certainly in Adelaide where breakfast is by far the most likely to do that. There is no J lounge so no equivalent J food. Assuming of course your work schedule gives you the time to eat in the lounge first.

 

[RooFlyer]

I am not sure what people really expect on a short-haul flight. A full dinner? It seems people want to fly at a tenth of the time loss as a bus, pay less, but get "dinner"?? Why not eat in the lounge if you have status? And what exactly do "WP or above" get on the flight that you did not get?

QF is HUGE. It is a big company. Their "billion dollar profit" gets eaten up by just one revamping of their aircraft. Your corner store or the local servo makes more profit than QF.

Fair go juddles . Qantas sets the expectation in their ads and website. Full service. Meal. Not a snack. We know they charge premium fares for 'full service', so they should deliver more than the other mob.

for the record, and to introduce some sort of perspective into this discussion, over the last year QF made about $8 profit per pax. That is averaged over domestic and international. So a domestic pax makes them about $5 per flight.

As a company they also need to sustain their shareholders, so just how much "giving back" is really expected? This is how tight airlines are - a "pie chips and gravy" per pax can bring them back into the red......

Sure, the airline needs to be profitable, and they charge for their fares accordingly. Good luck to them. But they should not misrepresent what passengers will be getting when they pay that premium fare. They are charging for pie, chips and gravy, but not delivering it.

That's why I nearly always fly Virgin domesticall, at least for economy#y. Usually much cheaper fares (on the routes I fly) and I know I'm going to only get a tiny snack and a juice for it, but then I can also buy more if I want it.

# If I can get business, its always Qantas across Bass Strait.

 

[MEL_Traveller]

I am not sure what people really expect on a short-haul flight. A full dinner? It seems people want to fly at a tenth of the time loss as a bus, pay less, but get "dinner"?? Why not eat in the lounge if you have status? And what exactly do "WP or above" get on the flight that you did not get?

QF is HUGE. It is a big company. Their "billion dollar profit" gets eaten up by just one revamping of their aircraft. Your corner store or the local servo makes more profit than QF.

But this is their business model they have chosen to implement. If they advertise a meal it's not for the passenger to have to consider consider the profit of the company and then willingly accept something that's not delivered. Every other company abides by Australian consumer laws... why not airlines? Overbookings, downgrades, cancellations, schedules not forming part of the contract, disproportionate fees for changes (which the ACCC is investigating). Airlines get enough breaks as it is.

If an airline wants to go to a low cost model they are free to do so.

If an airline is only making $5 per passenger domestically - and consider some pax are paying ~$2000 for a MEL-SYD return in J - how much of that profit is being eaten up by complimentary lounge access for golds and above? Must be a huge outlay for staff, food, and beverages in the lounge for such a tiny return/addition to profit. The American model here makes more sense... no lounge access unless it's paid lounge access.

 

[Popeye]

Fair go juddles . Qantas sets the expectation in their ads and website. Full service. Meal. Not a snack. We know they charge premium fares for 'full service', so they should deliver more than the other mob.

Sure, the airline needs to be profitable, and they charge for their fares accordingly. Good luck to them. But they should not misrepresent what passengers will be getting when they pay that premium fare. They are charging for pie, chips and gravy, but not delivering it.

That's why I nearly always fly Virgin domesticall, at least for economy#y. Usually much cheaper fares (on the routes I fly) and I know I'm going to only get a tiny snack and a juice for it, but then I can also buy more if I want it.

# If I can get business, its always Qantas across Bass Strait.

Well said Rooflyer... eloquently put....

 

[JohnK]

John, you are always good for a smile "Corporate greed"? Try running an airline......

It's not that difficult to run an airline.

Corporate greed is right. What's the difference between the $184 QF airfare, $155 VA airfare, $130 JQ airfare or the $88 TT airfare? Food and beverage should be included and decent quality right? Otherwise I cannot see why there's $29 difference.

P.S. I used to be able to defend the difference years ago but not now. We have had multiple downward enhancements to the food on dinner flights and airfares continue to increase. In fact airfares were increasing when fuel was decreasing.

 

[Pushka]

It's not that difficult to run an airline.

Corporate greed is right. What's the difference between the $184 QF airfare, $155 VA airfare, $130 JQ airfare or the $88 TT airfare? Food and beverage should be included and decent quality right? Otherwise I cannot see why there's $29 difference.

P.S. I used to be able to defend the difference years ago but not now. We have had multiple downward enhancements to the food on dinner flights and airfares continue to increase. In fact airfares were increasing when fuel was decreasing.

Oh JohnK you crack me up sometimes.

 

[mannej]

It's not that difficult to run an airline.

Corporate greed is right. What's the difference between the $184 QF airfare, $155 VA airfare, $130 JQ airfare or the $88 TT airfare? Food and beverage should be included and decent quality right? Otherwise I cannot see why there's $29 difference.

P.S. I used to be able to defend the difference years ago but not now. We have had multiple downward enhancements to the food on dinner flights and airfares continue to increase. In fact airfares were increasing when fuel was decreasing.

The likes of Warren Buffett will disagree with you, for a start different overheads for each of the different airlines will result in different operating costs.

 

[JohnK]

Oh JohnK you crack me up sometimes.

Why? Is there a noticeable difference between what Qantas charges and what Virgin charges? I don't care what business model they are using behind the scenes. As a passenger do you see any difference? Don't include status benefits.

 

[Cruiser Elite]

It's not that difficult to run an airline.

You’ve had a crack at this have you Johnny?

That is clearly the best line I have ever seen written on AFF!

 

[TheInsider]

Why? Is there a noticeable difference between what Qantas charges and what Virgin charges? I don't care what business model they are using behind the scenes. As a passenger do you see any difference? Don't include status benefits.

I don't know how you can say "I don't care what business model they are using behind the scenes", when you've also just stated "It's not that difficult to run an airline". You can't have it both ways. There are way more costs then just lounges, catering and cabin/tech crew.
And like juddles said "over the last year QF made about $8 profit per pax"