Triple status credits on Virgin Australia

QF WP said:
I’ve been having issues with the Business Portal, so my booking was done via standard VA website and just added my ABN.
Click to expand...
I couldn't remember if I'd added the ABN so in a moment of OCD-induced panic, I once called up to query if I'd added the ABN and if such a booking would be applied to the business account. It was confirmed that I had, it would, and it did.
 
Just completed a trip CBR-ADL (via MEL on the outward and SYD on the return). Triple SCs posted for both journeys the same evening. My wife retained WP with the outward journey. Then she family pooled the return to me which meant I also retained WP just in time for my 30 June review date.
 
Horatio said:
Just completed a trip CBR-ADL (via MEL on the outward and SYD on the return). Triple SCs posted for both journeys the same evening. My wife retained WP with the outward journey. Then she family pooled the return to me which meant I also retained WP just in time for my 30 June review date.
Click to expand...
very well worked, switching over to pooling before return journey took off.
 
Happy Dude said:
I couldn't remember if I'd added the ABN so in a moment of OCD-induced panic, I once called up to query if I'd added the ABN and if such a booking would be applied to the business account. It was confirmed that I had, it would, and it did.
Click to expand...

Don't know if I want to thank you or not. :) I had a thought that my ABN possibly wasn't in my TSC booking, so I called. First got them to check if it was in 2 prior bookings "ABN - is that Alpha Bravo November - part of the booking reference?" :rolleyes: Put on hold.

The first 2 did have an ABN in, so we moved onto the TSC booking. Had to confirm the name on the call each booking (my name ...). Gave the ABN twice; put on hold. Agent not trained, so put through to the business people (which, to be fair, I should have called in the first place). They then added the ABN very quickly. 15 mins for the call. Must remember that Business Flyer number!!

PS: As I found out previously, Business Flyer will add ABN on a booking not made within the business portal, retrospectively, and it counts.
 
I’ve just found that I booked the wrong return flight from OOL, so changed to an earlier J flight. Do I lose triple credits?
 
The reason I ask this question here is that lounge staff have no idea and the Velocity call centre is closed
 
Blinky said:
Sorry, I don’t even know what the booking reference is. It doesn’t seem to be on my boarding pass
Click to expand...
It will be on your boarding pass under "PNR"
Post automatically merged:

Blinky said:
I’ve just found that I booked the wrong return flight from OOL, so changed to an earlier J flight. Do I lose triple credits?
Click to expand...
If it was a cancellation and rebook of a new flight, then yes, you'll likely not be eligible for the triple SC. If it's simply "fly ahead" and the lounge staff moved to to the earlier flight, then you should be fine.
 
Struggling to Redeem Your Frequent Flyer Points?
The Frequent Flyer Concierge team takes the hard work out of finding reward seat availability. Using their expert knowledge and specialised tools, they'll help you book a great trip that maximises the value for your points.

AFF Supporters can remove this and all advertisements

Blinky said:
Ah, I get it now. Booking reference hasn‘t changed, so should be okay. Hopefully
Click to expand...
If you’re flying today, by previous accounts here you should know pretty quickly if the SCs posted correctly!

They cancelled my MEL-OOL sector weeks out but I was able to rebook on a better flight combo.
 
Last edited:
Sponsored Post

Struggling to use your Frequent Flyer Points?

Frequent Flyer Concierge takes the hard work out of finding award availability and redeeming your frequent flyer or credit card points for flights.

Using their expert knowledge and specialised tools, the Frequent Flyer Concierge team at Frequent Flyer Concierge will help you book a great trip that maximises the value for your points.

Was relieved to see my first lot of triple SCs drop this week after SYD-BNE-TSV. Returned today so will pick up the rest soon. I was concerned that I hadn't properly activated it before this booking as the "Activate" button still appeared but it was there the whole time so I needn't have worried. Two more return flights by the end of July should see me to WP with Virgin for the first time.
Question: if my renewal date for Gold is Feb 2025 and I qualify as WP by August, how long does my WP status last? Next August or Feb 2026?
 
Warks said:
Was relieved to see my first lot of triple SCs drop this week after SYD-BNE-TSV. Returned today so will pick up the rest soon. I was concerned that I hadn't properly activated it before this booking as the "Activate" button still appeared but it was there the whole time so I needn't have worried. Two more return flights by the end of July should see me to WP with Virgin for the first time.
Question: if my renewal date for Gold is Feb 2025 and I qualify as WP by August, how long does my WP status last? Next August or Feb 2026?
Click to expand...


The date you hit WP becomes the new expiry the following year.
 

Become an AFF member!

Join Australian Frequent Flyer (AFF) for free and enjoy a better viewing experience, as well as full participation on our community forums.

AFF members can also access our Frequent Flyer Training courses, and upgrade to enjoy lots of other benefits and discounts!

AFF forum abbreviations

Wondering about Y, J or any of the other abbreviations used on our forum?

Check out our guide to common AFF acronyms & abbreviations.

Recent Posts

Currently Active Users

... and 4 more.
Total: 1,159 (members: 54, guests: 1,105)
Back
Top