Timba-Jet
Active Member
- Joined
- Apr 19, 2009
- Posts
- 760
At the risk of coming across as having too high expectations of QF, I was dissapointed with my recent SFO-SYD flight in Y.
3 weeks ago I attained WP for the first time , and had flown a few times with OW: IB domestic in Spain, BA LHR-JFK, and AA JFK-SFO. All were ok, but nothing beyond standard service.
So I was looking forward to flying with QF home. All positives on the hard product, able to select first row in Y, great leg room, seats comfy.
Soft service: No special greeting or any recognition of status. On the supper meal service, choice of salmon or chicken (strange to have 2 white meat offerings). I asked for salmon, but was served chicken. By the time I realised cart was down the aisle, couldn't be bothered to change. Mistakes do happen so not such a big deal. Was not given an express card, luckily give one on departure in Syd.
Overall cabin service were professional, but service nothing more than what needed to be done. eg when clearing supper, FA did not offer a 2nd round of drinks, had to ask for another wine, and got the impression this was a hassle for them.
I know from this forum, there is great variation to what if any 'extra' service is offered to WP in Y, but being my first WP flight, couldn't help feeling dissapointed with QF. Flight was not full, probably 80-85%, and I'm guessing SFO route would not have too many WP or CL, so being too busy is not a valid reason.
A friend of mine flew as SG with a WP in Y recently, and both were offered J headphones without even asking, and special welcome. Oh well, thats the luck of the draw hey!
Well I'm hoping for better on my next flight!
3 weeks ago I attained WP for the first time , and had flown a few times with OW: IB domestic in Spain, BA LHR-JFK, and AA JFK-SFO. All were ok, but nothing beyond standard service.
So I was looking forward to flying with QF home. All positives on the hard product, able to select first row in Y, great leg room, seats comfy.
Soft service: No special greeting or any recognition of status. On the supper meal service, choice of salmon or chicken (strange to have 2 white meat offerings). I asked for salmon, but was served chicken. By the time I realised cart was down the aisle, couldn't be bothered to change. Mistakes do happen so not such a big deal. Was not given an express card, luckily give one on departure in Syd.
Overall cabin service were professional, but service nothing more than what needed to be done. eg when clearing supper, FA did not offer a 2nd round of drinks, had to ask for another wine, and got the impression this was a hassle for them.
I know from this forum, there is great variation to what if any 'extra' service is offered to WP in Y, but being my first WP flight, couldn't help feeling dissapointed with QF. Flight was not full, probably 80-85%, and I'm guessing SFO route would not have too many WP or CL, so being too busy is not a valid reason.
A friend of mine flew as SG with a WP in Y recently, and both were offered J headphones without even asking, and special welcome. Oh well, thats the luck of the draw hey!
Well I'm hoping for better on my next flight!