US Dividend Miles - Oneworld Award Booking Questions and General Discussion

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OK, I have some good news - after almost having a heart attack! Flights are now booked and paid for, so I will post in the successful thread.

MEL_Traveller: You are correct. When ticketed, a new agent corrected the miles to 300K in total for London to Australia (not 200K as quoted) and the taxes have gone up slightly to $1,610 :mad: Now hubby's account is cleaned out. I have checked the US website to make sure flights are booked in correct classes (F and J). Agent also gave me the ticket number to check the booking reference in other airline - QF.

Thanks again everyone - particularly to anat0l for suggesting that I should tell agent just one flight from London to Australia and not two sectors (well, I did not but agent said she must check both).

Glad you got the flights in the end! I really think you should question those taxes though??!! Our flights QF F to LHR return (plus a BA F flight - which accrued fuel surcharge) cost WAY less than that - even with a segment on BA. You shouldn't be being charged any fuel surcharge for QF AFAIK. You should be able to ask them to re-check that without risking the tickets. Unless this is part of an itinerary with BA flights attached too?
 
Glad you got the flights in the end! I really think you should question those taxes though??!! Our flights QF F to LHR return (plus a BA F flight - which accrued fuel surcharge) cost WAY less than that - even with a segment on BA. You shouldn't be being charged any fuel surcharge for QF AFAIK. You should be able to ask them to re-check that without risking the tickets. Unless this is part of an itinerary with BA flights attached too?

fromthe other thread, I believe the itinerary includes BA F from London to china. there will be fuel surcharges and APD.

however, advice in another thread suggested the inclusion of a BA segment may trigger fuel surcharges on all segments rather than just BA? was there a workaround to that?
 
Thanks, Flippantflyer.

it is almost midnight in London. Do you think I should call US tomorrow and ask them to recalc the taxes? I read in an earlier post that if I put the ref in the Qatar airways it should calculate the taxes. I have not found a way of doing this yet. But, will explore it further - unless you have a handy tip on this. Yes, there is a BA flight from PEK to LHR as part of the itin.

Glad you got the flights in the end! I really think you should question those taxes though??!! Our flights QF F to LHR return (plus a BA F flight - which accrued fuel surcharge) cost WAY less than that - even with a segment on BA. You shouldn't be being charged any fuel surcharge for QF AFAIK. You should be able to ask them to re-check that without risking the tickets. Unless this is part of an itinerary with BA flights attached too?
 
No, the BA is from China to UK.

fromthe other thread, I believe the itinerary includes BA F from London to china. there will be fuel surcharges and APD.

however, advice in another thread suggested the inclusion of a BA segment may trigger fuel surcharges on all segments rather than just BA? was there a workaround to that?
 
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No, the BA is from China to UK.

lol. but makes no difference. it has been reported that the inclusion of just one BA segment can attract surcharges on the entire set of flights.

one set of BA surcharges plus APD, plus other taxes of around $100 per ticket plus assistance fee should be around the ball park. that might well add up to $800 per ticket.
 
lol. but makes no difference. it has been reported that the inclusion of just one BA segment can attract surcharges on the entire set of flights.

one set of BA surcharges plus APD, plus other taxes of around $100 per ticket plus assistance fee should be around the ball park. that might well add up to $800 per ticket.

That's not how it worked for us (YQ on BA flight only) and that's how I understand it should be - though recognise that you're right and people have definitely reported it triggering YQ for all flights. I think some people have questioned it though and gotten it applied correctly. All that said, with a BA segment to china and APD in London it might be correct. You can interrogate using matrix flight search. I would call em and ask, but that's just me and it depend how much you value your time :) Probably not as big a difference as I thought at first though, given your china leg!
 
I haven't look at the whole itinerary. But:

LHR-SYD Taxes GBP249 = USD418

PEK-LHR YQ CNY1884 (Total for that sector CNY1974) = USD316

So the grand total seems correct to me.
 
Thanks, bcworld, for confirming those - unavoidable. Well, we are still thankful that we can travel at the pointy end for a much reduced cost!

I haven't look at the whole itinerary. But:

LHR-SYD Taxes GBP249 = USD418

PEK-LHR YQ CNY1884 (Total for that sector CNY1974) = USD316

So the grand total seems correct to me.
 
I had been told that I could add the rest of my flts from LAX- JFK (currently ticketed CBR SYD LAX return), when the 330 days are up and pay the change fee. Just called USDM as I couldn't see the bkg anywhere, and was told that now that it is ticketed, no additions can be made.. As the 330 days for my return are not up yet I just let it go. It will be a HUACA later, but which agent is correct?
 
I had been told that I could add the rest of my flts from LAX- JFK (currently ticketed CBR SYD LAX return), when the 330 days are up and pay the change fee. Just called USDM as I couldn't see the bkg anywhere, and was told that now that it is ticketed, no additions can be made.. As the 330 days for my return are not up yet I just let it go. It will be a HUACA later, but which agent is correct?

did is they get confused between 'add' and 'change'?

you can change your booking for the $150 fee.
 
I had been told that I could add the rest of my flts from LAX- JFK (currently ticketed CBR SYD LAX return), when the 330 days are up and pay the change fee. Just called USDM as I couldn't see the bkg anywhere, and was told that now that it is ticketed, no additions can be made.. As the 330 days for my return are not up yet I just let it go. It will be a HUACA later, but which agent is correct?

Are you trying to add a stopover at LAX as part of this change?
 
No not a stop in LAX - what I am aiming for is:

CBR SYD LAX JFK (destination) SFO (stop) LAX SYD CBR.
 
No not a stop in LAX - what I am aiming for is:

CBR SYD LAX JFK (destination) SFO (stop) LAX SYD CBR.

Well if you are adding a stopover be aware that the membership guide states that:

  • Stopovers must be included in the reservation when you book. You may not add a stopover once an award has been ticketed.
 
Well if you are adding a stopover be aware that the membership guide states that:

the OP has currently booked AU-LAX as a simple return, and was waiting until 330 days to add flights LAX-JFK, and returning, JFK-SFO (stopover) then returning to AU.
 
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Well, I'm stuffed then. I've got 30 K miles left over. Perhaps, LAX - JFK (dest) - SFO (stop) LAX? Then there's today's email just to add to my woes.
Well if you are adding a stopover be aware that the membership guide states that:
 
... The strange thing was that QF showed F for both legs, but when I search DXB for MEL or SYD it only showed Y. So, the question is why QF and BA both showed F for both legs? ...
This is not unusual - airlines often block availability for a wider route.

They want to sell LHR-DXB standalone and sell DXB-MEL/SYD standalone. In these cases they don't make availability LHR-xDXB-MEL/SYD as a through routing; in reality you should not have been able to book this with a DXB transit.
 
This is not unusual - airlines often block availability for a wider route.

They want to sell LHR-DXB standalone and sell DXB-MEL/SYD standalone. In these cases they don't make availability LHR-xDXB-MEL/SYD as a through routing; in reality you should not have been able to book this with a DXB transit.

I even saw a post elsewhere the other day where someone was looking to book (with QF) F class on QF2 LHR-DXB-SYD. P fare was available on LHR-DXB and P fare was available on DXB-SYD but P fare was not available for LHR-SYD.
 
This is not unusual - airlines often block availability for a wider route.

They want to sell LHR-DXB standalone and sell DXB-MEL/SYD standalone. In these cases they don't make availability LHR-xDXB-MEL/SYD as a through routing; in reality you should not have been able to book this with a DXB transit.

I thought the OP meant LHR-MEL was a married segment. But because USDM wanted to book it individually (which I don't believe needs to be done) the individual legs would not show.

This is consistent with what i have seen - the QF2/10 have shown all the way from London, but not bookable ex DXB.
 
surly you have come across terms such as "married segments" and the like.

guybetsy from ft expounds it better here: Married Segments? - FlyerTalk Forums

Well, I hope I wasn't being too surly with that explanation! That was not the intent. :-|

I have heard of "married segments" before but admittedly I have limited understanding of the term, or I have been using other "terms" (incorrectly) to describe much the same situations.
 
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