The T&C’s state that but usually instant.Damn. I have a pile of ANZ reward points waiting for the November bonus but I want to make a points booking next week, which means I’m snookered as the bonus points don’t come till Jan.
The T&C’s state that but usually instant.Damn. I have a pile of ANZ reward points waiting for the November bonus but I want to make a points booking next week, which means I’m snookered as the bonus points don’t come till Jan.
As long as the transfer happens after 30th October. Which it will do, reading some forums apparently NAB Auto Transfers every Monday at 9AM AEST.Hmm I literally just got the NAB Rewards as churner and set it up for velocity auto on 30 Oct . I assume its for new auto’s setup during the promo period.
Was that a manual transfer? To get the bonus points for manual transfers you must transfer during each of the three months.Just transferred 50k from ANZ, received 25k VFF points instantly. No bonus, as T&Cs say they will come after the 3 mth promo.
Was it a manual transfer though? You wont get bonus points until you have made at least one transfer in November, December and January if it was manual.Yes, that's right. That was my point replying to your post about "usually instant."
I had the same issue. I transferred 200k points from citi yesterday 1 Nov, around noon AEDT after the promo emails came out.I've just transferred some from Amex and the points appeared in my Velocity account instantly but with a date of 31 October so I may have to repeat just in case
The email confirmation from Amex indicates the transaction date as 1 November so I'm keeping it as supporting just in caseWhat's best channel to escalate?
I hope not, and nothing in T&C to suggest that. The minimum monthly auto-transfer period means that a manual transfer would be needed to mop up excess points at end of Jan. Though perhaps you can also do additional manual transfers with auto-transfer staying on. I’ll try it next month when my points build up again.If you turn on auto transfer, can you then turn it off again? I couldn’t see anything in the FAQ that prevented this? Or stopping the BP being issued if you did stop it?
It doesn’t seem clear on that, but definitely not straight away, as I auto-transferred and only got base points. So whether delayed a little, or till Feb, remains to be seen. I suspect the latter.Just to clarify, if you do an auto transfer then the bonus points will arrive straight away or after the 3 months?
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