Velocity 20% bonus points on transfers offer - November 2023 to January 2024

[bernardblack]

Has your Amplify transfer gone through yet @twiningb? Mine, made on 30/1, still hasn't shown up in Velocity. The acknowledgment email states:

• Your Frequent Flyer transfer will be completed within 5 business days.

I'll give it overnight and call tomorrow. This is the first time I've had such a delay ... and then, I imagine, there'll be a tussle to get the 20% bonus.

You beat me to it. I didn't receive either of my transfers from last week and it's now more than 6 business days since the latter. I lodged a query this morning with Amplify through the online portal.

If I get a response I'll let you know.

 

[knagelli]

Like many others have already stated , I received some bonus points last week but unable to understand the calculation logic. I have had transfers from Amplify as well as Amex rewards and the bonus points are way less compared to all the points I have transferred between the promo dates.

 

[AIRwin]

Now that this partner transfer offer has ended, another one is here albeit just a chance to win:

Earn to win

www.velocityfrequentflyer.com

 

[BriarFlyer]

I called Amplify today about my points transfer on 30/1 which hasn't arrived into my Velocity account, let alone the 20% bonus. The agent said that it's an issue at Velocity's end with transfers between 28th and 30th affected.

She reassured me, without prompting, that I would get the 20% bonus if I'd fulfilled other eligibility requirements.

 

[bernardblack]

I called Amplify today about my points transfer on 30/1 which hasn't arrived into my Velocity account, let alone the 20% bonus. The agent said that it's an issue at Velocity's end with transfers between 28th and 30th affected.

She reassured me, without prompting, that I would get the 20% bonus if I'd fulfilled other eligibility requirements.

I got my transferred points, in a single bundle rather than the original two transactions, into my Velocity account this morning sometime between 8am and 10am. But it was just the base points; the bonus wasn't included and hasn't come since.

I received an email response to my query to Amplify, just a few minutes ago. It says Velocity are working on it, with no ETA. It doesn't say anything about the bonus.

 

[Bagpuss]

It doesn't say anything about the bonus.

But The T&C's have never changed about when the bonus will be credited (as mentioned multiple times).

10% bonus Velocity Points*

Manually transfer your reward points to Velocity this Nov & Dec to earn 10% bonus Points. Min. points transfer, exclusions & T&Cs apply*.

www.velocityfrequentflyer.com

"will be allocated the member's Velocity account by 29 February 2024"

 

[BriarFlyer]

I got my transferred points, in a single bundle rather than the original two transactions, into my Velocity account this morning sometime between 8am and 10am. But it was just the base points; the bonus wasn't included and hasn't come since.

I received an email response to my query to Amplify, just a few minutes ago. It says Velocity are working on it, with no ETA. It doesn't say anything about the bonus.

Same, and I note that the transfer date is 29/1 rather than today. I do recall now that the Amplify agent said I'd receive the bonus pts by 29/2 as per the conditions. So I guess they'll sort it.

 

[bernardblack]

But The T&C's have never changed about when the bonus will be credited (as mentioned multiple times).

10% bonus Velocity Points*

Manually transfer your reward points to Velocity this Nov & Dec to earn 10% bonus Points. Min. points transfer, exclusions & T&Cs apply*.

www.velocityfrequentflyer.com

"will be allocated the member's Velocity account by 29 February 2024"

Sorry, yes, I was aware of that. It was just because of this specific scenario where the late-Jan transfers from Amplify were held up, and in the meantime I did already receive the bonus on earlier transfers. If it self-corrects by the end of the month, I'll be happy enough.

 

[Hunter4vr]

Has anyone received their bonus points for transfers from ANZ yet?

 

[fkcn]

Has anyone received their bonus points for transfers from ANZ yet?

Nope

 

[Clayton]

Has anyone received their bonus points for transfers from ANZ yet?

me neither

 

[velli25]

Has anyone received their bonus points for transfers from ANZ yet?

Nothing hit my account either

 

[Scr77]

I’m getting nervous about ANZ Bonus. Cutting it fine.

 

[fkcn]

Agreed. I fear an IT failure and a deluge of emails

 

[NoName]

Shame that it appears we will have to pursue these bonus points. I’m owed just over 20k.

 

[velli25]

I called today to ask for an update. They won’t do anything until the 29/02

 

[Hunter4vr]

It's looking more likely that we'll need to chase this bonus up unless by some miracle it gets posted within the next 9 hours.

 

[fkcn]

I think they have 32hrs till end Feb 29? Or is that wrong? Either way, not looking good.

 

[Hunter4vr]

I think they have 32hrs till end Feb 29? Or is that wrong? Either way, not looking good.

Hmm I always thought "by" meant prior to the date but trusty uncle Google says it is inclusive.

 

[NoName]

Shame that it appears we will have to pursue these bonus points. I’m owed just over 20k.

Just called about this and they are insistent that the points will credit on the 29th (tomorrow). Not confident but always happy to be wrong and have my expectations exceeded.