Velocity status on Singapore Airlines

[henrus]

My apologies, I just assumed SUR was the correct abbreviation! You are correct @AIRwin, it is Surabaya we are travelling to.

Perfect, the reason why I ask is because of Terminals, being a flight to Indonesia it'll depart from T2 at Changi, but as mentioned above if you've got such a long layover head to the T3 lounge for sure.

 

[dgmack]

Thanks for the heads up @henrus, that's very useful to know. Cheers!

 

[ejd711]

Hopping on an old thread, but I have a SIA award flight in Y in July. No status on SIA but VA Gold.

Has anyone got into the lounge with VA status on a SIA award flight?

Thanks.

 

[AIRwin]

Has anyone got into the lounge with VA status on a SIA award flight?

Yes just show your a Velocity card

 

[bcworld]

Hopping on an old thread, but I have a SIA award flight in Y in July. No status on SIA but VA Gold.

Has anyone got into the lounge with VA status on a SIA award flight?

Thanks.

Of course you will...if the lounge is a Singapore Airlines operated lounge (you won't get access to partner / 3rd party lounges).

 

[ejd711]

Of course you will...if the lounge is a Singapore Airlines operated lounge (you won't get access to partner / 3rd party lounges).

Great thanks. Booked with KrisFlyer Miles and therefore KF FF number so just checking.

 

[AIRwin]

Great thanks. Booked with KrisFlyer Miles and therefore KF FF number so just checking.

And you can access free WiFi on most aircraft

 

[Bunnyman]

Piggybacking off this thread, I have 2 SQ J MEL-SIN-FCO (SQ228&366) booked as velocity award. Flying J for the first time!

1. Any tips in selecting seats on Mel-Sin 777 and overnight Sin-Fco A350 long haul?
2. Do I need to update FF as SQ to get free wifi?
3. Any other tips with respect to lounge selection. Am I eligible to visit AirNZ lounge in Mel T2 instead of SilverKris?

 

[bcworld]

Piggybacking off this thread, I have 2 SQ J MEL-SIN-FCO (SQ228&366) booked as velocity award. Flying J for the first time!

1. Any tips in selecting seats on Mel-Sin 777 and overnight Sin-Fco A350 long haul?
2. Do I need to update FF as SQ to get free wifi?
3. Any other tips with respect to lounge selection. Am I eligible to visit AirNZ lounge in Mel T2 instead of SilverKris?

1. Check in at exactly 48 hours before departure and try and get bulkhead seats on each flight. Until then, all other seats are pretty much created equal

2. No, J class gets free wifi regardless of FF number added

3. Yes, you can use either lounge...generally Air NZ is a nicer place to sit with more natural light and tarmac views.

 

[rurounimaikeru]

If travelling on SQ J booked via Krisflyer Awards, are there any benefits in providing VelFF number? i.e. do you earn Vel Status Credits?
I can't figure it out if this only applies to cash fares?

 

[serfty]

this only applies to cash fares

That is it.

No earn in Velocity on SQ awards.

There is earn on paid fares.

 

[ohmoomtang]

Just want to share (update) my recent experience with SQ (Economy SYD-SIN-BKK-SIN-SYD) on VA GL, as SQ Online Check-In allowed dual FFP programs now (for free onboard Wi-Fi with KF members)

SYD-SIN-BKK

1. Online Check-In with dual FFP input, seems like the check-in doesn't recognise my VA GL and still got the normal boarding group number
2. At SYD airport, headed to the J class counter, the staff was a bit upset when she saw that my ticket was in Y, but then I flashed my VA GL card, then they seemed to be OK and tagged my bag with J PRIOR tag
3. I asked about Gold Benefits, and the staff tried to verify my status with my card, but then she said it was not valid, the system rejected, and I got my boarding pass with a frequent flyer mentioning KFLY VA. Just told them to let me try at the lounge instead
4. Headed to lounge, and the staff was quite helpful, they said that the staff at the check-in didn't know how to do it properly way, she helps and I got access, the lounge was quite crowded on morning flight (SQ232) as other Star Alliance guests flooded the lounge too.
5. For priority boarding, as the boarding pass didn't mention "Group 3", I will need to flash my VA Gold Card again, and does the trick.
6. Onboard Wi-Fi working, but not as good as advertised (I used QR Wi-Fi before, and that's really great experience)
7. At SIN airport, quite a short layover so I don't have a chance to access the lounge, but for priority boarding, the VA Gold card does the trick again.
8. At BKK, the bag did not come out early (I think something with the loading sequence too), need to wait a bit for the bag to come out

BKK-SIN-SYD

1. Again, online check-in with dual FFP doesn't work, but I tried to sneak into the SQ App, and I got a mobile boarding pass with VA GL mentioned in the digital BP
2. At BKK, headed to the J class counter, the staff was quite familiar with VA GL and they tagged my bag J PRIOR with SQ Blue Business Class tag too. The same, physical BP doesn't contain any status with only KFLY VA mentioned
3. Headed to the lounge, and again, the staff was quite familiar with VA GL and allowed me to get access, very good quality F&B here than the SYD SQ Lounge
4. At the boarding gate, again, flash the card, and does the trick.
5. At SIN, I had a chance to access KF Gold Lounge, and flash the card, again, the staff was quite familiar and allowed me access the lounge, quite plenty of people here as many SQ flight to Aus/EU at the night time.
6. At SYD, my bag came out very slow, but still earlier than usual bags (as per my observation)

 

[bcworld]

I think I would just forego wifi if it avoids all these issues. I've also seen several reports of Velocity members who seem to have confused staff (or staff have plain done the wrong thing) and ended up getting credited into Krisflyer, rather than Velocity which was their intention.

 

[FlightOfPenguins]

Just want to share (update) my recent experience with SQ (Economy SYD-SIN-BKK-SIN-SYD) on VA GL, as SQ Online Check-In allowed dual FFP programs now (for free onboard Wi-Fi with KF members)

SYD-SIN-BKK

1. Online Check-In with dual FFP input, seems like the check-in doesn't recognise my VA GL and still got the normal boarding group number
2. At SYD airport, headed to the J class counter, the staff was a bit upset when she saw that my ticket was in Y, but then I flashed my VA GL card, then they seemed to be OK and tagged my bag with J PRIOR tag
3. I asked about Gold Benefits, and the staff tried to verify my status with my card, but then she said it was not valid, the system rejected, and I got my boarding pass with a frequent flyer mentioning KFLY VA. Just told them to let me try at the lounge instead
4. Headed to lounge, and the staff was quite helpful, they said that the staff at the check-in didn't know how to do it properly way, she helps and I got access, the lounge was quite crowded on morning flight (SQ232) as other Star Alliance guests flooded the lounge too.
5. For priority boarding, as the boarding pass didn't mention "Group 3", I will need to flash my VA Gold Card again, and does the trick.
6. Onboard Wi-Fi working, but not as good as advertised (I used QR Wi-Fi before, and that's really great experience)
7. At SIN airport, quite a short layover so I don't have a chance to access the lounge, but for priority boarding, the VA Gold card does the trick again.
8. At BKK, the bag did not come out early (I think something with the loading sequence too), need to wait a bit for the bag to come out

BKK-SIN-SYD

1. Again, online check-in with dual FFP doesn't work, but I tried to sneak into the SQ App, and I got a mobile boarding pass with VA GL mentioned in the digital BP
2. At BKK, headed to the J class counter, the staff was quite familiar with VA GL and they tagged my bag J PRIOR with SQ Blue Business Class tag too. The same, physical BP doesn't contain any status with only KFLY VA mentioned
3. Headed to the lounge, and again, the staff was quite familiar with VA GL and allowed me to get access, very good quality F&B here than the SYD SQ Lounge
4. At the boarding gate, again, flash the card, and does the trick.
5. At SIN, I had a chance to access KF Gold Lounge, and flash the card, again, the staff was quite familiar and allowed me access the lounge, quite plenty of people here as many SQ flight to Aus/EU at the night time.
6. At SYD, my bag came out very slow, but still earlier than usual bags (as per my observation)

Just wondering did you also get additional luggage that is mentioned of 15kg?

 

[JohnK]

Just wondering did you also get additional luggage that is mentioned of 15kg?

I've been getting the additional 15kg on every flight even when we flew SYD-SIN-BKK with SYD-SIN on Scoot and CNX-SIN-BNE with CNX-SIN on Scoot.

 

[dflyer33]

Digging up an old thread here but I have a question regarding access to the SQ Silver lounge in SIngapore.

I am a Velocity Gold member and I am flying a Virgin code share Singapore flight to Vietnam in May.

I am wondering if me and my wife AND 2 kids will be allowed to access the silver lounge in Singapore.
According to the one world rules I can only take one guest, but I am wondering if maybe because I am on a code share flight they will let me and the family in.

Appreciate any advice

 

[serfty]

Digging up an old thread here but I have a question regarding access to the SQ Silver lounge in SIngapore.

I am a Velocity Gold member and I am flying a Virgin code share Singapore flight to Vietnam in May.

I am wondering if me and my wife AND 2 kids will be allowed to access the silver lounge in Singapore.
According to the one world rules I can only take one guest, but I am wondering if maybe because I am on a code share flight they will let me and the family in.

Appreciate any advice

Oneworld rules have nothing to do with it as neither SQ nor VA are oneworld airlines. As a VA gold, access would be to the *Gold lounges at SIN, not SilverKris.

The rules for SQ lounge access as a VA Gold are here:

Singapore Airlines lounge

www.virginaustralia.com

This would indicate that unless your wife is Gold then no.

 

[dflyer33]

Anyone actually tried to access it with children as guests? Is it possible to buy an entry?

 

[bcworld]

Digging up an old thread here but I have a question regarding access to the SQ Silver lounge in SIngapore.

I am a Velocity Gold member and I am flying a Virgin code share Singapore flight to Vietnam in May.

I am wondering if me and my wife AND 2 kids will be allowed to access the silver lounge in Singapore.
According to the one world rules I can only take one guest, but I am wondering if maybe because I am on a code share flight they will let me and the family in.

Appreciate any advice

Assuming you mean the Silverkris lounge, in Singapore that is only for business class passengers.

Velocity status grants you access to the Krisflyer Gold lounge (which is an inferior but still OK lounge (T3)).

SQ is a stickler for the rules and you will be allowed ONE guest over the age of 2.

And no, they do not sell entry to their lounges.

 

[JohnK]

Anyone actually tried to access it with children as guests? Is it possible to buy an entry?

We have accessed the SIN KrisFlyer Gold in both T3 and T2 many times the past 2 years and daughter has been between 6 years old and 8 years old.

Up until recently I was VA Platinum and Gold with wife no status. Each time they have welcomed us "just this one time". The staff are always pleasant and we're never demanding, in fact wife prepared to sit outside if they do not allow us entry.

I would love to try leaving my daughter outside lounge if ever refused access but wife is now VA Gold for next 2 years so can't test that theory.

There are paid lounge in SIN airport but I think you're better off hanging around the airport rather than paying to sit in lounge. Plenty to do. I love going on long walks. I did walk T1-T2-T3 many years back but that may no longer be possible.