Virgin Australia Business Flyer Program

[AFF Editor]

Virgin Australia Business Flyer is the airline's loyalty program for small to medium businesses.

If you're unfamiliar with this program, you can read our guide here:

Beginner's Guide to Virgin Australia Business Flyer

Virgin Australia Business Flyer offers great perks for small and medium businesses, including bonus points and discounts with partners.

www.australianfrequentflyer.com.au

This thread is for discussion about the VA Business Flyer program.

 

[ferni]

is it possible to add my ABN to my VA booking after it's made so my VA Business Account earns from it? (I know I can do this easily with Qantas BR)

 

[serfty]

is it possible to add my ABN to my VA booking after it's made so my VA Business Account earns from it? (I know I can do this easily with Qantas BR)

You will likely need to call.

 

[RooFlyer]

is it possible to add my ABN to my VA booking after it's made so my VA Business Account earns from it? (I know I can do this easily with Qantas BR)

You will likely need to call.

Or e-mail as I did: [email protected] I gave them a list of flights in the prior couple of months I had done, booked via the normal portal, thus without ABNs, AND already flown, and they replied (in a day IIRC), OK, added to the list and points etc were awarded in due course.

 

[ferni]

Ahh I missed your reply RooFlyer. But I called this morning and had them add my ABN to 3 bookings. The number I had to use was this one 1300 246 498

She said she couldn’t add it to flights already taken a couple of weeks ago. I’ll try your email. Thanks!

 

[RooFlyer]

Ahh I missed your reply RooFlyer. But I called this morning and had them add my ABN to 3 bookings. The number I had to use was this one 1300 246 498

She said she couldn’t add it to flights already taken a couple of weeks ago. I’ll try your email. Thanks!

Sorry, the list of flights I mentioned above that I gave them was to check if I had put an ABN in for flights not yet taken - in that case they inserted them. This is the relevant bit when I queried about claiming for flights already taken where no ABN was supplied to them. You claim via the form (I'd take a screen shot as you go); all of mine came through.

 

[ferni]

Thanks. I called and had them add my ABN to my future flights (one was in a couple of hours after the call) and then submitted missing points claims for the flights a couple of weeks ago.

How long do points normally take to show up in business account after a flight?

 

[simmomelb]

Has anyone here with a Bus Flyer account noticed an enormous discrepancy between pricing via the Business Flyer portal and the consumer website for pricing in J?

As an example, the Bus Flyer portal for 3 passengers on VA331 MEL-BNE on 27th July has J for around $649 ea, yet the standard VA website offers the same seats for 3 passengers at $399 ea, or around 38% less than the Bus Flyer site.

 

[oz_mark]

Has anyone here with a Bus Flyer account noticed an enormous discrepancy between pricing via the Business Flyer portal and the consumer website for pricing in J?

As an example, the Bus Flyer portal for 3 passengers on VA331 MEL-BNE on 27th July has J for around $649 ea, yet the standard VA website offers the same seats for 3 passengers at $399 ea, or around 38% less than the Bus Flyer site.

That would be because the portal couldn't see the 3 seats. I just did a search and get $376.81 for Business on the 2:10 pm flight

 

[simmomelb]

That would be because the portal couldn't see the 3 seats. I just did a search and get $376.81 for Business on the 2:10 pm flight

The portal couldn't see the 3 seats? Why would that be?
Attached is the difference between the 2 sites with I was seeing.
Will look again now.

 

[oz_mark]

The portal couldn't see the 3 seats? Why would that be?
Attached is the difference between the 2 sites with I was seeing.
Will look again now.

It has everything to do with you searching for six seats on the business portal, when there are only four available at that price.

 

[simmomelb]

It has everything to do with you searching for six seats on the business portal, when there are only four available at that price.

Oh, good on you for seeing that, although I have zero idea why it shows 6 as I only selected 3, I even contacted their call centre who confirmed the price for 3 and they didn't know why it was more expensive (perhaps a bug or something).

Anyway, I am selecting the same 3 and it's showing 3 now, so that's fine (will keep an eye on that).

Thank you.

 

[oz_mark]

I don't see it as more expensive at all

 

[simmomelb]

I don't see it as more expensive at all
View attachment 323925

I agree, you've cleared this one up

 

[ferni]

No luck with claiming missing flights - submitted a couple of weeks ago, no response. Submitted again last night, will see how we go.

 

[SteveL]

Follow up sent and less than 24 hrs later I am Plat with all the trimmings!

Did you get 3 month of status match or does it last until your orginal review date?

 

[JessicaTam]

Did you get 3 month of status match or does it last until your orginal review date?

12 months.

 

[pauly7]

Didn’t want to start a new thread…

But has anyone had a slightly dodgy looking emails from Virgin business flyer asking to click a link to complete a ‘maintenance’ form?

Unsure if it’s a phishing scam or glitch..?

 

[simmomelb]

Didn’t want to start a new thread…

But has anyone had a slightly dodgy looking emails from Virgin business flyer asking to click a link to complete a ‘maintenance’ form?

Unsure if it’s a phishing scam or glitch..?

Not here. Did you inspect the email address?

I don't believe bus flyer will send out any emails asking for "maintenance" via a link.

Any updates/changes should be done directly at Virgin Australia B2B Portal

 

[Vic]

Didn’t want to start a new thread…

But has anyone had a slightly dodgy looking emails from Virgin business flyer asking to click a link to complete a ‘maintenance’ form?

Unsure if it’s a phishing scam or glitch..?

Got something back in September that looks similar, but this was go into the draw for 5 millions points by activating the offer. The link takes me to an update contact details form. populated with ABN

At Nintex automation website...

Post automatically merged: Oct 19, 2023

My question is the email I got today to say a glitch meant you business wasn't getting points, we've fixed it now.
No idea what this was. I might log in to see if any points have come in

"It was recently brought to our attention that over a number of months your business was not awarded Velocity Points and benefits (if applicable) that your business was entitled to. This was due to a glitch within our external vendor's system."

 

[oz_mark]

Anyone have this kind of relationship with your children?

110K views · 5.1K reactions | If Hey Cam was a TV show 🤣 @camdygrams What do you think of my costume? #dadjokes #jokesfordays #lol #heycam | Dad Jokes with Wayne Butler

If Hey Cam was a TV show 🤣 @camdygrams What do you think of my costume? #dadjokes #jokesfordays #lol #heycam.

www.facebook.com

Got something back in September that looks similar, but this was go into the draw for 5 millions points by activating the offer. The link takes me to an update contact details form. populated with ABN

At Nintex automation website...

Post automatically merged: Oct 19, 2023

My question is the email I got today to say a glitch meant you business wasn't getting points, we've fixed it now.
No idea what this was. I might log in to see if any points have come in

"It was recently brought to our attention that over a number of months your business was not awarded Velocity Points and benefits (if applicable) that your business was entitled to. This was due to a glitch within our external vendor's system."

I got this email about a glitch as well. No idea what the issue was, and nothing looks changed in my account.