Virgin Australia Business Flyer Program

[padders]

Anyone know why this shows as unticketed in the biz portal? I just resent my itinerary to myself and the ticket attached to the email has a number and says okay to fly.

Is this a common thing, or an error?

 

[Azro]

Where can I find points transaction history? I know it was there but I don't see it anymore.

 

[Azro]

Where can I find points transaction history? I know it was there but I don't see it anymore.

Answer to myself.
It's on the REWARD website with separate login, not on the BOOKING website.

 

[simmomelb]

Answer to myself.
It's on the REWARD website with separate login, not on the BOOKING website.

It's on both the Velocity site or app and Virgin Australia site or app

 

[Azro]

It's on both the Velocity site or app and Virgin Australia site or app

Not the case for business flyer account. They have separate login page/portal and no dedicated app, afaik.

 

[simmomelb]

Has anyone noticed Air NZ flights are not showing on Bus Flyer yet they advertise them all over the Bus Flyer portal and advise you to book them through the portal, how, by waving a magic wand?
Trying to book Auckland and it's impossible.
To add salt to the wound, called Bus Flyer support and I was advised to call Air NZ directly to book.
That won't work for FF benefits.
So amateur.

 

[Azro]

Has anyone noticed Air NZ flights are not showing on Bus Flyer yet they advertise them all over the Bus Flyer portal and advise you to book them through the portal, how, by waving a magic wand?
Trying to book Auckland and it's impossible.

What date? The partnership starts on 1 July.

 

[simmomelb]

What date? The partnership starts on 1 July.

Huh?

They appear on the consumer website before that.
Eg Melbourne to Auckland May 16 to 19 appears, I can even select this weekend on the consumer website to Auckland.

Also, from the media release "From today, under the new codeshare agreement between the two trans-Tasman carriers, travellers can directly book Virgin Australia flights operated by Air New Zealand with a VA flight number into Auckland, Wellington and Christchurch for travel from 9 December 2024 onwards. These flights are in addition to Virgin Australia's existing services to Queenstown."

Virgin Australia and Air New Zealand's love story takes off

Thursday, 5 December: The long-awaited reunion of Virgin Australia and Air New Zealand is now officially “official”, bringing enhanced travel options and seamless exper

newsroom.virginaustralia.com

 

[oz_mark]

Has anyone noticed Air NZ flights are not showing on Bus Flyer yet they advertise them all over the Bus Flyer portal and advise you to book them through the portal, how, by waving a magic wand?
Trying to book Auckland and it's impossible.
To add salt to the wound, called Bus Flyer support and I was advised to call Air NZ directly to book.
That won't work for FF benefits.
So amateur.

No issue

 

[simmomelb]

No issue
View attachment 424416

That's what I would expect to see. I've emailed them to look into it. Thanks