Did you ever get any notification about points capping being applied?
Yes in my last statement.
Did you ever get any notification about points capping being applied?
Got my black cards in the mail on Wednesday. As per others, no invite, just a nice package with a letter saying activate or cut up. My previous was plat plus visa amex combo.
Now I have a MC amex combo in black and uncapped.
On activation, I happened to glance at the browser address bar and saw an address that flicked quickly, but contained the words Credit Increase Offer. The next page was simply the thanks for activating screen.
Will be interested to see if I get an increase letter, but at 25k+, probably dont need it.
Yes in my last statement.
I spoke to Platinum call centre to change my card to Black and the staff said that I don't have to because they are doing automatic invite/upgrade for all Platinum Plus customer. Anyone else heard this?
My last statement to 14 April makes no mention of points capping and neither did the previous one.
The letters came out in March. In my case seperate from my statement, but a few days prior to my statement date to meet the 3 months notice of change requirment.
Many of the letters (but not all) also promised that an offer of a black card at no increase of fee would issue before the capping came into effect.
It seems that if you ask you can get the invitation early. But probably not worth the bother as capping for existing cards hasn't started yet.
My Private Bank Altitude Black cards arrived today finally--beat me to whinging to my Private Banker which is good. All activated and ready to go and now just waiting for the new supp cards to come too.
Very unimpressed with Westpac
Rang Westpac again as I have not received the Black cards....after a long wait, confirmed that I will be getting both the Black Earth and Altitude cards but couldn't give me a time frame, and all she she could say was before June 17.Well my bank manager's response was less than satisfactory so I rang the Black number: 1300134929. The operator confirmed that I didn't get an invite for the black card (organised by marketing) but he was happy to issue an invite for both the Altitude and Earth Black cards to me at the existing fee....shall wait and see what happens now. So if anyone else has not received an invite, ring the above number and ASK!!
Have never received a letter from them so guess I will have to call as I would get capped every month.