Hired some suits recently for my sons to go to school formal. Advertised and quoted price was approx $160ea. So far so good. Selected suits and filled in the paperwork.
Suddenly there was an additional $15/person charge. I asked about this and it was a damage charge in case of any buttons come off etc. So I asked if there was no damage do I get the $15/person charge refunded. Was told, 'No, its non-optional and really covers dry cleaning etc'.
So if its non-optional, why isn't suit hire advertised as $175ea???
I hate non-optional hidden charges and feel like I'm being taken for a ride. It really feels like a 'bait & switch'!