What cheeses me off

[Wing Nut]

Might have been “those people” who just join a queue when they come across one.

Then stands right in front of the baggage carousel waiting for her bag, blocking people from getting theirs.

 

[DejaBrew]

Then stands right in front of the baggage carousel waiting for her bag, blocking people from getting theirs.

Isn’t that what “priority baggage” means?

 

[RooFlyer]

Isn’t that what “priority baggage” means?

Nah, if you have 'priority baggage' you know to stand well back, because it will be one of the last to appear.

 

[JohnK]

IME card will be sent to the postal address; and typically the interface to the printing/postal partner doesn't allow for overrides (companies don't print statements themselves they typically partner with someone like Salmat).

If you wanted it to go to your residential address it would have been simpler to temporarily change your postal address online and then change it back after you received the card.

I don't have time for incompetence.

I said to the customer service agent I'm currently in Toowong and postal address is Sydney but I want the card in Toowong. Yep thats OK. Are you sure the card will be sent to Toowong? Yes the card will be sent to Toowong.

So why lie to me? To make me feel better?

The agent yesterday said they can send the card again. Oh so I can wait another 10 days? Absolutely zero emotion. Absolutely zero care. This is not customer service.

FFS send the card by express courier to arrive the next day, not quote 5-10 business days. How did we let these morons have this much control? We are to blame.

 

[blackcat20]

When you express interest in a new gym in order to find out pricing etc, and without even sighting or signing anything, you received an email advising that your direct debit is being set up

 

[DejaBrew]

How did we let these morons have this much control? We are to blame.

Simple. The only real way you can make your point is by taking your business elsewhere. But they know you’re highly unlikely to do so (additional credit check, inconvenience, apathy etc etc). Basically, you’re over a barrel and they know it.

 

[Big John]

WCMO is clothing stores with changing rooms that have no furniture. In other words ;

- No ledge to put your glasses on while trying on T-shirts
- No stool / chair to sit down on while trying on new trousers.
- No hook to hang your current clothes while trying on the new ones.
- No mirror, so you have to go outside to use the communal mirror (which 6 other people are trying to use at the same time)

Drives me insane !

 

[Pushka]

I no longer try on clothes in Just Jeans. Such tiny cubicles and I find them so claustrophobic. Bump elbows. Bump legs. Forget it. And I'm not exactly large.

 

[JohnK]

Simple. The only real way you can make your point is by taking your business elsewhere. But they know you’re highly unlikely to do so (additional credit check, inconvenience, apathy etc etc). Basically, you’re over a barrel and they know it.

Every single business is the same!

Why? Because we're content on receiving inferior customer service.

 

[CMA222]

Simple. The only real way you can make your point is by taking your business elsewhere. But they know you’re highly unlikely to do so (additional credit check, inconvenience, apathy etc etc). Basically, you’re over a barrel and they know it.

Sounds like a similar situation to choosing a domestic airline in Australia !

 

[prozac]

WCMO. It is obvious when grocery contents reduce in capacity so you get fewer mL or grams in the same size bottle, but I noticed today that Bonds undies at BigW are no longer 5 per pack but now 4 pairs per pack.

 

[Lynda2475]

WCMO Opera Australia call centre.

My theatre buddy has Covid so I need to change date of our tickets for a show this week until next week, it is allowed (at no cost) under the T&Cs but their call centre only opens on weekdays and I called at exactly 9am and have been on hold for 50 mins already listening to the most scratchy and repetitive music (12 bars of Carmen) followed by we seem to very busy at the moment. announcement, then you are x in queue.

Now I was told there were 2 people ahead of me when i called, and then 5 minutes later 1. But seriously whomever is ahead of me must be on for a chat because purchasing tickets or changing dates of tickets really shouldn't take more than 5 minutes.; and its been 45minutes so far.

They must only have 1 person manning the phones.

 

[drron]

WCMO is NSW Transport. Applied 5 weeks out for Seniors gold opal cards for both of us. Mine was accepted but Mrsdrron's wasn't initially as it was "password protected" and couldn't be opened. Sent in 5 times redoing it and finally accepted after 10 days. a bit less than 4 weeks out.
Today get an email from them saying a page was missing from my application. Well I was using the form you sent. however now 18 days from our visit to Sydney.
I am confident that they will deliver it 4 weeks from the date of acceptance and so we will not have them for our visit.

 

[yachty]

I called at exactly 9am and have been on hold for 50 mins already listening to the most scratchy and repetitive music (12 bars of Carmen) followed by we seem to very busy at the moment. announcement, then you are x in queue.

I was on hold with Citi last week and every 30 seconds they played a "We are currently busy" message. I was on hold for over an hour I think the message is seared into my brain now...

 

[blackcat20]

When you express interest in a new gym in order to find out pricing etc, and without even sighting or signing anything, you received an email advising that your direct debit is being set up

I've been trying to get in touch with said gym via email and phone. They dont reply to their email and dont answer the phone, and now their mailbox is full.
So I got directly in touch with the direct debit company who advised that the gym had opened 25!! accounts under my name, and closed 24 of them. They were more than happy to revoke the account and based on what they said, its not uncommon behaviour.

 

[mel-world]

WCMO. Online billing where they insist you activate automatic renewal ('to save you time') and then bill you 1 month early. In this case it was for on-line security. It was hard to turn off the auto renewal but I managed it. They just want to keep your credit card on-file - no wonder there are so many scams around.

 

[yachty]

WCMO subscribing to the AFR today... large advertised price is $x per week. Small text next to it is "billed monthly" which I then noticed after the charge went through, as the exact monthly $ amount was never presented to me in the checkout.

I suppose it was shown, and thus they can absolve themselves of responsibility for telling me, but I feel like if you're going to advertise a 'price' then that needs to be a price I can actually pay. It's like Qantas telling me the flight is only "$2 a day until departure, billed now". Still feels shifty.

 

[JohnK]

Reversing out of a driveway onto a busy road.

It really is a no brainer to reverse into the driveway at night to make it easier to drive onto the busy road when getting out.