I bought a fancy health monitoring wristband/smart watch on 30 July, dispatched 31 July to a 24/7 parcel locker that has allegedly a whole lot of features such as heart rate monitor among a half dozen other health monitoring features. If it ever arrives, I'll guess I'll find out how good it is or isn't.
The latest update I have from Australia Post is that it has been sitting at their North Melbourne depot for 10 days already (and other depots before that).
I lodged a delivery complaint a couple days ago & got an email response saying they would be back in touch in 24 hrs - didn't happen.
I rang them this afternoon and finally got to speak to someone via a call back service. The response from a very polite and apologetic guy was "we are not allowed to investigate your delayed delivery before the weekend as it hasn't been delayed enough. Call back Monday next week and we will look into it and no you can't collect it as you are not allowed to visit the depot" (where it is allegedly sitting gathering dust).
Just wondering if I should start ordering xmas presents now