What's your Uber experience?

[Himeno]

I prefer the inner north - that's where I live - but can get pinged from anywhere if it's really early. At that hour, no part of the city is more than 15-20 minutes away.

Not a big fan of airport pickups. Usually the first planes land about when I'm thinking of heading home.

I have a run to the airport for the first flight out to BNE in a little over 2 weeks.
The other times I've gotten first flight out (normally to SYD), I've gotten taxi's thinking no one would be on the road on Uber.

 

[Skyring]

I have a run to the airport for the first flight out to BNE in a little over 2 weeks.
The other times I've gotten first flight out (normally to SYD), I've gotten taxi's thinking no one would be on the road on Uber.

It can be a bit of a gamble. There's only a few Ubers about, except on Friday and Saturday mornings, when the drunk crowd is still wanting rides home. OTOH, there'll be a full fleet of taxis. Worth looking at your Uber screen to see how many are on the road. From 0430 to 0530 it's usually busy for me and then it dies off for an hour or so.

There's a certain traffic just before dawn. Picked up one this morning. A young lady at a house in the suburbs, wearing business clothes. She got in and specified a residential address a couple of suburbs over. When I got there, she said, "Oooh, I'll have to run over the cold gravel in my bare feet!"

I make no judgements.

 

[Deleted member 29185]

I have a run to the airport for the first flight out to BNE in a little over 2 weeks.
The other times I've gotten first flight out (normally to SYD), I've gotten taxi's thinking no one would be on the road on Uber.

I normally check Uber and see if any are available first and if not, I ring a cab.

 

[Deleted member 29185]

I have an AMEX offer. Spend 3 times on Uber and $20 back. Bargain!

 

[Pushka]

Ouch. Offer not taken up but asked outside Mel airport how much to go to Swan Street Richmond. $85! Nope.

 

[Danger]

More negative press for Uber today including a Fairfax opinion piece (that I can no longer find) suggesting it's time people gave Uber the cold shoulder.

I'm going to give it a shot.

 

[Pushka]

Ouch. Offer not taken up but asked outside Mel airport how much to go to Swan Street Richmond. $85! Nope.

Caught taxi in the end. Fare was $62.

 

[Franky]

More negative press for Uber today including a Fairfax opinion piece (that I can no longer find) suggesting it's time people gave Uber the cold shoulder.
I'm going to give it a shot.

I thought I saw on BBC World sometime in the last 30 hours or so watching the London fire, that the Uber CEO had taken leave of absence. It was a banner item across the bottom of the screen, but was mostly hidden by all the other breaking news banners which covered half the screen. It never made the spoken news items for obvious reasons. Anyone else see that? I've neither heard nor seen anything more of it on local TV.

 

[OzEire]

Caught taxi in the end. Fare was $62.

Uber seems to overestimate the fare. I have often arrived 10-30% earlier and 20% cheaper than the estimate, particularly airports.

Port Melb to MEL at rush hour $44 the other day, very nice SUV as well.

 

[Pushka]

Uber seems to overestimate the fare. I have often arrived 10-30% earlier and 20% cheaper than the estimate, particularly airports.

Port Melb to MEL at rush hour $44 the other day, very nice SUV as well.

I wasn't using the app but a guy holding up an iPad or similar with Uber on it. So I asked him how much.

 

[moa999]

From the Twittersphere

Mariya*@thinkmariya
"Now that Uber doesn't have a CEO, COO, CTO, or CFO, I guess this is the closest it's ever been to a self-driving car company"

 

[Deleted member 29185]

I thought I saw on BBC World sometime in the last 30 hours or so watching the London fire, that the Uber CEO had taken leave of absence. It was a banner item across the bottom of the screen, but was mostly hidden by all the other breaking news banners which covered half the screen. It never made the spoken news items for obvious reasons. Anyone else see that? I've neither heard nor seen anything more of it on local TV.

Yep. I saw he stood aside amid a sexual misconduct investigation.

 

[Deleted member 29185]

From the Twittersphere

Mariya*@thinkmariya
"Now that Uber doesn't have a CEO, COO, CTO, or CFO, I guess this is the closest it's ever been to a self-driving car company"

Very clever quip!

 

[dajop]

On a recent trip to China remembered I have some stranded credit since divestment of a Uber China to Didi. Just thought i'd submit a request to customer service to ask it be converted to SGD credit. Not a big deal, as only 20 CNY ... but the response was that you can't convert credit between currencies.

However another line in the response is telling of how poorly equipped Uber customer service is ... "No worries though, as Uber credit doesn't expire like promotions does. That being said, you'll still be able to use it when you return to China in the future".

Aah, no, as I explained I can't. You need a chinese mobile phone and chinese payment method to have uber account (and be able to read chinese). Anyway no big deal, I was just trying it on, and expecting a "no", but don't like the BS response. Typical of customer service in the 21st century.

 

[clifford]

My only experience with Uber was a couple of weeks ago when I was woken up at 3 am in my hotel room in Alexandria Egypt by a call from Amex, asking if a charge from Uber for $123 was genuine. Needless to say I said it wasn't, but I was a little surprised that Uber would have accepted payment via my Amex card (which was actually with me).

 

[moa999]

On a recent trip to China remembered I have some stranded credit since divestment of a Uber China to Didi. Just thought i'd submit a request to customer service to ask it be converted to SGD credit. Not a big deal, as only 20 CNY ... but the response was that you can't convert credit between currencies..

I have both VND and USD (from Panama) in my account. Hoping I can use the USD in the US at least - it's about $10

The VND credit is about $2.

For dajop, a bit poor given i doubt Uber will ever charge in CNY again.

 

[froggerADL]

I got an UberXL from Hilton Cape Town to the airport a couple of weeks ago. The quote was ZAR185 (A$18.50), which was only ZAR10 more than an UberX. It was a nice new small SUV and the trip took about 25 minutes.

The receipt was for ZAR365 and I could see from the map that the driver finished the trip when he got back to the city, rather than at the airport. I sent a message to Uber and ZAR180 was refunded to my credit card without issue. I was happy with the result.

That’s the first issue I’ve had with Uber in around 30 trips.

There seem to be a couple of Uber drivers here. I’d be interested to know what you do about insurance, and what is the additional cost above a standard policy for private use.

 

[Skyring]

There seem to be a couple of Uber drivers here. I’d be interested to know what you do about insurance, and what is the additional cost above a standard policy for private use.

In theory, Uber carries its own insurance, but you claim through your personal insurance first before making a claim on Uber if not covered.

In the ACT, you need to be covered by an insurance company that specifically covers rideshare in order to be registered. I'm with Allianz, and there's a few dollars extra.

 

[wildbill]

My daughter, daughter-in-law and 2 grandkids got Uber home last Saturday night from a function that was slightly "out of town".
Locals all said $150 with a Taxi - cost $31 with Uber.
I know who I will be ringing next time

 

[straitman]

What's UberPOOL? We are in Singapore and that is an option.