Where’s Mrs Rugby’s iPhone (VH-QPA) now?

[Rugby]

Qantas SYD Flounge phone number?

Post automatically merged: May 6, 2022

It looks like Mrs Rugby left a phone in the lounge - anyone got an up to date phone number?

 

[AIRwin]

Try this?

https://www.qantas.com/ar/en/support/contact-us/lost-property.html

 

[Rugby]

According to ‘Find My’ the iPhone did make it onto the plane, and stayed there. So it came with us to AKL, went back to SYD and was last seen holidaying in HNL. So I suspect it’s in the J seat 3E on VH-QPA somewhere. Reported to QF - rating it about a 50% chance of recovery.

 

[Big John]

Sorry to hear about your missing device.

If you have backed up the iPhone, you may like to consider remotely wiping it.

You can always restore the contents from your backup if you find it.

If you don't find it, its the perfect excuse to get a new iPhone !

 

[Rugby]

Sorry to hear about your missing device.

If you have backed up the iPhone, you may like to consider remotely wiping it.

You can always restore the contents from your backup if you find it.

If you don't find it, its the perfect excuse to get a new iPhone !

Thanks Big John - we put in in ‘lost mode’ which keeps it safe and secure in case someone finds it and can return it.

 

[Rugby]

@Admin mods - can you please change the title of this thread to ‘Hey Qantas - Where is Mrs Rugby’s iPhone (VH-QPA) Now? It’s now back at T1 but we can’t anyone to get it!

 

[Rugby]

Mrs Rugby left an iPhone on our SYD-AKL QF143 flight yesterday. We’re assuming it fell into the J seat 3E. We’re tracking it while the battery still lasts and it went back to SYD then flew to HNL and is now back in SYD. We‘ve logged all the relevant lost baggage claims etc with Qantas but can’t get anyone to just go down and get it We saw it was back at T1 tonight and rang the SYD Flounge to see if they could do anything - no joy. Where will it go tomorrow?

 

[Rugby]

What are the odds that VH-QPA is our plane for the flight home from AKL in a weeks time?

 

[Scr77]

#Qantas_is_a_joke.

Cabin announcements say not to move seat if you drop your phone Because it’s a fire risk. Email [email protected] with the subject line “VH-QPA is at fire risk”

 

[Rugby]

Looks like about gate 33

 

[AustraliaPoochie]

Hope you have something to do the DPD with, guess yes, as you have written this thread.

 

[kangarooflyer88]

One other avenue to try is calling the lounges themselves to see if maybe they could grab it airside for you off the plane. I couldn't find a number for the QF international lounges @ SYD, but I reckon the domestic lounges should connect you to the right people: (02) 9952 9780 Lounge opens at 5:30 AM local time. Other option too is to call Sydney Airport and ask to be directed to Qantas international lounge.

Here's the Flightradar link to track where your phone is - hopefully it at least racks up some valuable SCs for you!

-RooFlyer88

 

[love_the_life]

One other avenue to try is calling the lounges themselves to see if maybe they could grab it airside for you off the plane. I couldn't find a number for the QF international lounges @ SYD, but I reckon the domestic lounges should connect you to the right people: (02) 9952 9780 Lounge opens at 5:30 AM local time. Other option too is to call Sydney Airport and ask to be directed to Qantas international lounge.

Here's the Flightradar link to track where your phone is - hopefully it at least racks up some valuable SCs for you!

-RooFlyer88

I think Rugby said earlier they tried the Flounge but they couldn't do anything or send someone down to retrieve it.

 

[Rugby]

Battery still going - it’s now heading back our way to AKL on QF143 It‘ll have P1 status before we know it.

 

[Scr77]

Is it worth going to the airport? AKL staff probably more useful than any phone agent.

 

[TheInsider]

Call these guys and say it's a 'safety issue'.

 

[Pushka]

Call these guys and say it's a 'safety issue'.

View attachment 276378

That's actually an excellent point. If it's lodged somewhere in the seat system and slips as a passenger moves the seat differently with different body weights, it could very well create a fire hazard.

 

[Captain Halliday]

The fact that no one has found it after three international sectors says much about the cleaning after each flight.

 

[TheInsider]

The fact that no one has found it after three international sectors says much about the cleaning after each flight.

If you think cleaners take apart a seat to clean, then you're wrong. Nothing to do with cleaning.
If the item is stuck under the seat, then this is an engineering job on the ground.

 

[Rugby]

Call these guys and say it's a 'safety issue'.

View attachment 276378

Thanks - do you have an Australian number I can call from overseas? (The 1300 won’t work from NZ and the plane will shortly head back to SYD as QF146)