Where’s Mrs Rugby’s iPhone (VH-QPA) now?

[Captain Halliday]

From AKL airport website. I assume these redirect to the QF contact centre, but worth a try just in case:
09 357 8900
0800 808 767

Or this:

Auckland Office Contact Information
Tel: 0800 808 767 Office hours: 24 hours (daily) Baggage Services Tel: +64 0 9256 8359 Airport Name: Auckland Airport

 

[sudoer]

Thanks - do you have an Australian number I can call from overseas? (The 1300 won’t work from NZ and the plane will shortly head back to SYD as QF146)

There's an AKL number at the bottom of the screenshot?

 

[Rugby]

There's an AKL number at the bottom of the screenshot

No joy - it’s an unattended outsourced (Menzies) AKL airport management phone number, and the phone is back in the air collecting another 80 status credits on its way back to SYD.

 

[AIRwin]

Try this?

https://www.qantas.com/ar/en/support/contact-us/lost-property.html

Try SYD airport?

 

[Rugby]

Try SYD airport?

Done that one - you basically have to leave a message with details of the lost item and flight etc. It says it’s domestic only, but I left the details anyway. How often they check the messagebank is anyones guess.

 

[Rugby]

By the time the iPhone flys back into SYD this afternoon it will have racked up 600 status credits in 3 days - almost qualified Gold.

 

[TheInsider]

By the time the iPhone flys back into SYD this afternoon it will have racked up 600 status credits in 3 days - almost qualified Gold.

What about 20min after it lands, just make the phone ring for a long time.
Someone will hear it then.

 

[Bundy Bear]

By the time the iPhone flys back into SYD this afternoon it will have racked up 600 status credits in 3 days - almost qualified Gold.

Can you ring it when the plane is on the taxiway

And then send a text

 

[AIRwin]

Is it still on flight mode?

 

[Rugby]

What about 20min after it lands, just make the phone ring for a long time.
Someone will hear it then.

Flight mode is not our friend

Post automatically merged: May 8, 2022

Can you ring it when the plane is on the taxiway

And then send a text

Flight mode

 

[Austman]

If it really is a possible flight safety matter (and we are told often enough that if in the seat mechanics it can be) could calling the Australian Transport Safety Bureau (ATSB) be appropriate? Or is that overkill? (I don't know...)

 

[AIRwin]

If it really is a possible flight safety matter (and we are told often enough that if in the seat mechanics it can be) could calling the Australian Transport Safety Bureau (ATSB) be appropriate? Or is that overkill? (I don't know...)

Ironically the ATSB is familiar with this aircraft:

Investigation: AO-2008-070 - In-flight upset - Airbus A330-303, VH-QPA, 154 km west of Learmonth, WA, 7 October 2008

 

[Rangalad]

By the time the iPhone flys back into SYD this afternoon it will have racked up 600 status credits in 3 days - almost qualified Gold.

Trip report SVP?

 

[AIRwin]

Trip report SVP?

No service in more ways than one...

 

[Mwenenzi]

Tried these?

Lost property | Qantas

Local contact details to help you find any lost property including items left onboard or at an airport.

www.qantas.com

Lost property

Lost property information
Any property found on Qantas aircraft is sent to Qantas Baggage Services or Qantas Administration at the airport where the property was found. If you have left any personal items onboard a Qantas aircraft or in an airport, please advise Qantas staff before leaving the airport or contact the nearest Lost property office.

It is the passenger's responsibility to contact Qantas regarding any items that they have left behind and to arrange for the collection of those items. Qantas is not responsible for any loss of, or damage to, any items left on aircraft.

Qantas will not accept items found in areas outside our premises (i.e. Security check points, common user areas of airports, taxi ranks, shops, car parks, customer transport vehicles, leased terminals or public amenity areas.)

Lost property contact details

Sydney
02 9952 9312 - lost property
7am to 9pm, 7 days a week

 

[Rugby]

Tried these?

Lost property | Qantas

Local contact details to help you find any lost property including items left onboard or at an airport.

www.qantas.com

Lost property




Lost property contact details

Thanks, yes.

 

[Rugby]

Some positive news - it seems some AUS FF forum angels have provided some assistance and the phone has been retrieved from QF146 in SYD when it landed this afternoon. I received a phone call from a very helpful QF staffer, on said phone, who is taking it to international baggage services. So hopefully we’ll grab in when we land back in SYD next week.

Thank you to the angels and everyone else for their suggestions and help. So stay tuned for a happy ending and I’m glad the phone only made it to silver status and not P1

 

[AIRwin]

iPhone still calls Australia home

 

[Mrsfefe]

Mrs Rugby left an iPhone on our SYD-AKL QF143 flight yesterday. We’re assuming it fell into the J seat 3E. We’re tracking it while the battery still lasts and it went back to SYD then flew to HNL and is now back in SYD. We‘ve logged all the relevant lost baggage claims etc with Qantas but can’t get anyone to just go down and get it We saw it was back at T1 tonight and rang the SYD Flounge to see if they could do anything - no joy. Where will it go tomorrow?

So you called an airside lounge, told them the plane and seat number, would have been a 10 minute walk for someone who was there, and they wouldn’t help. Disappointing.

 

[Rugby]

iPhone still calls Australia home

Top shelf