Why JetStar

[Awesom Andy]

If JQ end up charging the same as QF/VA, they are not low cost at all. They are just an airline that provides a lower level of service and who wants that.

The low cost refers to the cost to the airline, not the cost to the pax.

On the other hand, I was on a 3K flight. After all the pax and cargo were loaded, the capitain, in a high-vis vest, made the annoucement that we had no fuel. After which, he walked off the plane, presumely looking for a fuel truck...

 

[dajop]

If JQ end up charging the same as QF/VA, they are not low cost at all. They are just an airline that provides a lower level of service and who wants that.

It'a not just as simple as saying "JQ end up charging the same as QF/VA". There's a range of fares and a range of fare conditions available on many carriers, at different times. Take SYD-MEL this week. On Thursday morning a points/meals inclusive fare is $97, $113 with luggage. QF's cheapest is $180. Yet on Friday afternoon QF is cheaper. I'd say if you drew a line graph, you'd have a tail on the left with JQ (and TT) fares, a solid bit in the middle in a space where all carriers occupy and a tail on the right where QF and VA occupy.

 

[drron]

This might be why people fly Jetstar-

The flight attendant said sniffer dogs and quarantine officers were waiting at the domestic terminal and advised them to flush "anything you shouldn't have" down the toilet.
The announcement reportedly sparked a rush to the bathrooms.


Read more: Jetstar apologises after crew member advises passengers to flush their drugs

 

[straitman]

This might be why people fly Jetstar-

The flight attendant said sniffer dogs and quarantine officers were waiting at the domestic terminal and advised them to flush "anything you shouldn't have" down the toilet.
The announcement reportedly sparked a rush to the bathrooms.


Read more: Jetstar apologises after crew member advises passengers to flush their drugs

There was a thread on this some time ago.

 

[baggyred]

Flight 3K131 (SIN->Per) was delayed by about 13 hours last night due to the storm here in Perth.

Jetstar put everyone up in a hotel for the night, transfers and dinner.

Is that normal for a LCC? I have to admit I wouldn't have expected it, especially given it was due to no fault of Jetstar.

I doubt Tiger would have done that

 

[mannej]

Flight 3K131 (SIN->Per) was delayed by about 13 hours last night due to the storm here in Perth.

Jetstar put everyone up in a hotel for the night, transfers and dinner.

Is that normal for a LCC? I have to admit I wouldn't have expected it, especially given it was due to no fault of Jetstar.

I doubt Tiger would have done that

Have you checked your credit card statement

 

[baggyred]

Have you checked your credit card statement

hahah - more worried what the wife did on the credit card with 12 extra hours in singapore

Still - I was pretty impressed they did that.

 

[Awesom Andy]

Is that normal for a LCC? I have to admit I wouldn't have expected it, especially given it was due to no fault of Jetstar.

Jetstar Asia treats pax a lot better than their Australian counterparts these days.

 

[Awesom Andy]

Just received an email, now Jetstar flights (JQ/3K/VF/GK) will earn Emirates Skywards Miles. Starter Plus earns at 50%, starter max at 100%, business max at 125%. They have gone as far as to include a link to sign up for Skywards.

 

[dajop]

Flight 3K131 (SIN->Per) was delayed by about 13 hours last night due to the storm here in Perth.

Jetstar put everyone up in a hotel for the night, transfers and dinner.

Is that normal for a LCC? I have to admit I wouldn't have expected it, especially given it was due to no fault of Jetstar.

I doubt Tiger would have done that

if it was genuinely related to weather it's not normal for a lot of "legacy" carriers, at least outside of Australia.

 

[baggyred]

if it was genuinely related to weather it's not normal for a lot of "legacy" carriers, at least outside of Australia.

It was weather - we had a massive storm come through last night when the flight was due to land.

The flight landed today at midday between storm fronts but was told it was still hairy

Anyway the broader Qantas/Jetstar group cops some grief - but here at least is one positive story

 

[lastrow]

Very recently my wife and I flew Jetstar HBA-BNE, a pleasant flight until we arrived in Brisbane and parked in a stand off bay at the common user satellite.

To get from the aircraft into the terminal we had to climb two steep flights of stairs straight up with no lift alternative.

Fortunately my wife and I are both reasonably fit and our carry on was light, but I felt so sorry for those who were less able to complete this daunting ascent especially the elderly and those with small children. all because Jetstar is too mean to pay for air bridge access.

So much for Jetstar's commitment to their 36 page disability access facilitation plan!

 

[TomVexille]

Very recently my wife and I flew Jetstar HBA-BNE, a pleasant flight until we arrived in Brisbane and parked in a stand off bay at the common user satellite.

To get from the aircraft into the terminal we had to climb two steep flights of stairs straight up with no lift alternative.

Fortunately my wife and I are both reasonably fit and our carry on was light, but I felt so sorry for those who were less able to complete this daunting ascent especially the elderly and those with small children. all because Jetstar is too mean to pay for air bridge access.

So much for Jetstar's commitment to their 36 page disability access facilitation plan!

I think you'll find that they will use a lift if someone is in a wheelchair.

 

[lastrow]

There are no lifts out in the satellites, the nearest being at the rear of the main concourse which is quite some distance from where the aircraft is parked.

Also there are many people who have difficulties getting up stairs especially lugging an overnight sized bag.

Both Qantas and Virgin use aerobridges.

 

[serfty]

There are no lifts out in the satellites, the nearest being at the rear of the main concourse which is quite some distance from where the aircraft is parked.

Also there are many people who have difficulties getting up stairs especially lugging an overnight sized bag.

Both Qantas and Virgin use aerobridges.

I'm sure being HBA based you have seen the lifts that are on the endof forklift chassis ...

 

[Steelo]

There are no lifts out in the satellites, the nearest being at the rear of the main concourse which is quite some distance from where the aircraft is parked.

Also there are many people who have difficulties getting up stairs especially lugging an overnight sized bag.

Both Qantas and Virgin use aerobridges.

Jetstar are a low cost carrier and I think you may find those who may have a disability are asked to identify those needs at time of booking. Carry on bags should not exceed 10kg. Jetstar are able to operate as a LCC because they use these type of arrival and departure facilities. Qantas are a full service carrier and that's why they charge more.

 

[TomVexille]

There are no lifts out in the satellites, the nearest being at the rear of the main concourse which is quite some distance from where the aircraft is parked.

Also there are many people who have difficulties getting up stairs especially lugging an overnight sized bag.

Both Qantas and Virgin use aerobridges.

What serfty said.

I assume you think QF is also mean since they make everyone at OOL use the stairs

 

[lastrow]

Yes of course. However in HBA the approach to the aircraft is level and the forklift is used to lift the wheelchair up to aircraft door level.

 

[lastrow]

The approach to an aircraft at OOL is level from the waiting area, and the stairs get passengers on board. There are no aerobridges at OOL anyway (as in HBA)

My comment applies not to the aircraft stairs but to the stairs one must climb to reach the concourse level at BNE in the absence of a lift nearby.

 

[Awesom Andy]

Surely, they have to have to be able to use a lift, even if it's not exactly near by. They can't exactly ban the disabled from a destination.