The usual mix of ambiguity in the T&C's and staff ignorance, now supplemented with an inherent limitation, has put me on the naughty list.
Tried to buy 2 x $500 GC's this morning. Checkout chick couldn't do both in one transaction. Someone higher up comes over and can't override the system to allow more than $1000 purchase. That person also says that there's nothing in the T&C's about points only on first transaction, to which I agree but explained that I'd been stung before and there a vague qualifier regarding variable cards. Nonetheless she's adamant she cannot process 2 x $500 GC + $15.90 activation fee in one transaction. The system will not allow it. Nothing in the T&C's about that of course.
As I expected, unlike the first tx, no automatic points for the second tx. Checkout chick adamant that "they'll come through soon as per the T&C's" and that "you're allowed to buy two cards so they'll manually credit them because you had to do more than one tx".
Well, she was right. The points have been manually credited after I explained the situation. But I'm told that this is the second time that I've done this and it will also be the last. Apparently it's my fault that their system won't allow purchases within the T&C's.
I'm also told that I should have escalated to the Store Manager, who can authorise such a transaction. That person will also be getting a phone call apparently. Their other advice was to just buy one per day.
I'd expect loading the cards with $492 is a way to buy two at a time. Or use two accounts. Not sure which I'll do tomorrow.