Woolworths reviewing partnership with Qantas Frequent Flyer.

[drross]

still no offers for any of us.. so sad

 

[cove]

It will probably come just as we board a flight overseas.

 

[Natalie_B]

MrNatalie received spends $60 for $10WW or 870 (860? I was only half listening) points. Nothing in my emails yet.

 

[cove]

Lucky MrNatalie. Be patient and your time will come.

 

[rainbowgirl]

MrNatalie received spends $60 for $10WW or 870 (860? I was only half listening) points. Nothing in my emails yet.

It's probably 870. That seems to be the going conversion rate at the moment.

 

[Natalie_B]

We've been to Woolies this morning. Earnt MrN his 870 points. Still no offer for me yet. Also got $20 off the shop from WW m$ he had previously earnt.

We didnt buy anything that earnt WW$ and we spent $176 (-$20). I only recall seeing 1 WW$ tag, in the cheese section.

 

[zig]

Glad to hear that offers are starting to flow again. Unfortunately none have arrived here I haven't scanned my card since January 1. Just wondering if those who have received offers have been using their cards or not.

 

[mannej]

No dangling carrot here either...

 

[ellen10]

Glad to hear that offers are starting to flow again. Unfortunately none have arrived here I haven't scanned my card since January 1. Just wondering if those who have received offers have been using their cards or not.

I have used my card in January but much less than I did in the previous months. Only smaller shops at Woolies.
I got a spend $135 for 2175 points or $25 I will take up the points offer.

 

[rainbowgirl]

Glad to hear that offers are starting to flow again. Unfortunately none have arrived here I haven't scanned my card since January 1. Just wondering if those who have received offers have been using their cards or not.

At the moment I can't see any pattern about use and non use.

No offers this year on our 4 family member cards which have the following spending patterns:
one card used about once a week from when the program started and had offers last year which were all used,
one card used once or twice for tiny purchases and had offer last year which wasn't taken up,
one card used once or twice for tiny purchases and no offers received,
one card only used when offers came in last year and hasn't been used since.

I guess we won't be able to figure out a pattern until later in the year. I haven't heard of we miss you offers in the new system yet.

 

[ABC1]

This reply has gone on the Woolies Facebook page today from people who asked why they didn't get anything:

Woolworths Rewards Hi Alison and Sarah, sorry to hear you're disappointed about not getting this particular offer. So your rewards are relevant, we aim to tailor offers to suit each individual member. While you didn't get this particular offer, you will receive your own exclusive offers in future which other members may not receive. Be sure to keep an eye on your inbox. Note that in order to receive Qantas Points offers, you must be an existing Qantas Frequent Flyer member with a linked account. Thanks

 

[lovetravellingoz]

This reply has gone on the Woolies Facebook page today from people who asked why they didn't get anything:

Woolworths Rewards Hi Alison and Sarah, sorry to hear you're disappointed about not getting this particular offer. So your rewards are relevant, we aim to tailor offers to suit each individual member. While you didn't get this particular offer, you will receive your own exclusive offers in future which other members may not receive. Be sure to keep an eye on your inbox. Note that in order to receive Qantas Points offers, you must be an existing Qantas Frequent Flyer member with a linked account. Thanks

this makes me think that this offer has mainly gone to those who have reduced their wow spend.

 

[prozac]

this makes me think that this offer has mainly gone to those who have reduced their wow spend.

I doubt it as have seriously reduced mine and have had no offers.

 

[Natalie_B]

This reply has gone on the Woolies Facebook page today from people who asked why they didn't get anything:

Woolworths Rewards Hi Alison and Sarah, sorry to hear you're disappointed about not getting this particular offer. So your rewards are relevant, we aim to tailor offers to suit each individual member. While you didn't get this particular offer, you will receive your own exclusive offers in future which other members may not receive. Be sure to keep an eye on your inbox. Note that in order to receive Qantas Points offers, you must be an existing Qantas Frequent Flyer member with a linked account. Thanks

Wow. The idea of complaining on WWs facebook page that you missed out has given me a good laugh. I haven't received an offer, and complaining on Facebook hadn't even occured to me.

 

[zig]

I doubt it as have seriously reduced mine and have had no offers.

Likewise - as far a Woolies know I haven't spent a cent with them since 31st December.

 

[turtlemichael]

My offer is spend $70 for the next three weeks and receive $10 off each week "instantly". No mention of QF points. They clearly don't know my buttons even though $30 is worth $30!!

 

[chelzmalee]

I scanned my card on the weekend for the first time since October, just a $20 purchase. See what happens. Hoping to trigger some offers, but we'll see.

 

[Himeno]

some info on offers currently "out there" this week

"Weekly Saver" - to showcase a range of relevant personalised product offers, customised to show products the customer has purchased in the past
emails Wednesday | starts Wednesday | Vaild 7 days | instore and online

"Re-engagement" - to encourage additional spend for valuable customers who have been spending less than usual in last few weeks. Based on purchase behaviour, instant money off reward
emails Monday, reminds Thurs | starts Monday | vaild 4 weeks | instore only ($x in single shop)

"Share of Wallet" - targeting the most valuable members with the greatest potential to grow their share of wallet and value at Woolworths. Value includes spend, time since last visit and frequency of shop. Customers receive different spend stretches and rewards based on spending habits. Offer runs 2 weeks (each week spend separate)
emails sunday | starts monday | 2x1 week | instore only (total spend across week. Not all in one shop)

"Non Marketable" - same as "share of wallet", not emailed - instore Receipt messaging

"You Choose" - pick W$ or QF Points
sends monday | starts monday | 2x1 week | instore only

 

[rainbowgirl]

some info on offers currently "out there" this week

"Weekly Saver" - to showcase a range of relevant personalised product offers, customised to show products the customer has purchased in the past
emails Wednesday | starts Wednesday | Vaild 7 days | instore and online

"Re-engagement" - to encourage additional spend for valuable customers who have been spending less than usual in last few weeks. Based on purchase behaviour, instant money off reward
emails Monday, reminds Thurs | starts Monday | vaild 4 weeks | instore only ($x in single shop)

"Share of Wallet" - targeting the most valuable members with the greatest potential to grow their share of wallet and value at Woolworths. Value includes spend, time since last visit and frequency of shop. Customers receive different spend stretches and rewards based on spending habits. Offer runs 2 weeks (each week spend separate)
emails sunday | starts monday | 2x1 week | instore only (total spend across week. Not all in one shop)

"Non Marketable" - same as "share of wallet", not emailed - instore Receipt messaging

"You Choose" - pick W$ or QF Points
sends monday | starts monday | 2x1 week | instore only

Fascinating. Thank you for your insights.

I wonder whether this means each card has to have a regular or semi regular spending pattern in order to attract offers.

My card gets used on a regular basis but the other family member cards only get used on a sporadic basis(only when they get offers). I guess I'll have to see what happens over the next few months. I wonder which card will get the most offers.

 

[Jurahn]

Glad to hear that offers are starting to flow again. Unfortunately none have arrived here I haven't scanned my card since January 1. Just wondering if those who have received offers have been using their cards or not.

I received the $WW15 for $80 spend offer and I haven't used my card at all since December.