Woolworths reviewing partnership with Qantas Frequent Flyer.

[Himeno]

Interesting. How many have you managed to accumulate? I've seemed to notice all my offers that accrue WW$ would require me to spend more than $10, thereby claiming any in the process...

$30ish last time I checked.
The only offer I have gotten since December was one they sent to everyone, which had no chance of ever being used with my normal spending (unless they counted all transactions across the week).

 

[wandering_fred]

They haven't been deceptive as they never gave a date as to when WWR members would have the option to redeem their WWD to QFF points.

Shall we start a poll as to when AFFers think the transfer will actually be possible/implemented? Might no get too many entries if the date was limited to (prior to 1-1-2018)

Happy wandering

Fred

 

[Himeno]

They haven't been deceptive as they never gave a date as to when WWR members would have the option to redeem their WWD to QFF points.

They may not have given a date, but they did say "mid year". I would say late July counts as "mid year".

 

[eastwest101]

I will predict "never". Make sure thats an option if you create a poll.

 

[Lonely Flyer]

The only time I shop at WOW these days is when I want some of their rare roast beef.I opted out early and have shopped at Coles almost exclusively with some IGA and minimal Aldi (i buy root beer there) and have collected about 55000 flybuys at the moment and by 1 year anniversary will have about between 70000 and 80000. Still acumulating QFF and Velocity.

 

[serfty]

No points in my latest marketing. Just 10 itchy and scratchy for each of two weeks spend $80. Testing the waters I expect ...

 

[wandering_fred]

Mrs WF has two weeks of WW$10 for $90 purchase. Alas I bought cat food last week on (a very good) sale...

My offers? zilch

Happy wandering

Fred

 

[Ambo]

Shall we start a poll as to when AFFers think the transfer will actually be possible/implemented? Might no get too many entries if the date was limited to (prior to 1-1-2018)

Happy wandering

Fred

Definitely possible, in fact if WOW really wanted to get it out, I have no doubt it would already be out. They already have some form of link between the program and QFF, the ground work is already there. Unfortunately, I only ever got one offer for QFF points if I spent $20 in a shop.

As for being implemented, well surely they would have done it already if they were really interested.

 

[Jacques Vert]

I now shop at Ritchies, buy petrol at BP. I can't believe they are still paying the person(s) who came up with this brilliant strategy.

At least one newsletter is predicting WOW shares could fall to $10.

 

[anat0l]

I can't believe they are still paying the person(s) who came up with this brilliant strategy.

At least one newsletter is predicting WOW shares could fall to $10.

Look at Telstra - they make bonehead decisions all the time with corruption up the wazoo and their shares are worth less than the contents of your toilet bowl, but they are still here.

(Yes, I realise Telstra kind of fall in the category of "too big to fail", but anyway...)


As it stands, there still are enough people shopping at Woolworths anyway, it seems. For some, it's probably that there's no Coles nearby, or somehow the WW outshines the Coles operation at that branch. Don't forget there is also a huge swathe of people that don't even use WW Rewards in the old or new iteration, so they're blissfully unaware of all of this. The most prominent thing they might have heard about the WW brand on the popular news is probably the downfall of Masters hardware.

 

[pauly7]

Headline
[h=1]Woolworths to cut 500 jobs in billion-dollar corporate restructure[/h]
Pity the marketing group that deals with the rewards program wasn't included

Happy wandering (whether to IGA Aldi Coles or ...)

Fred

Woolworths to cut 500 jobs in billion-dollar corporate restructure - ABC News (Australian Broadcasting Corporation)

I think you'll find the marketing team at WW have turned over several times in the last couple of years, including the head/director and I suspect lack of any continuity is now hurting them more!

 

[Himeno]

I think you'll find the marketing team at WW have turned over several times in the last couple of years, including the head/director and I suspect lack of any continuity is now hurting them more!

Marketing and Loyally are different departments.

Current Director of Marketing is Andrew Hicks. Current Director Loyally and Customer Data is Ingrid Maes. They both report to Brad Banducci.

 

[dfcatch]

Marketing and Loyally are different departments.

Current Director of Marketing is Andrew Hicks. Current Director Loyally and Customer Data is Ingrid Maes. They both report to Brad Banducci.

Marketing and Loyally are different departments. - yep - that's the problem!

 

[OATEK]

Look at Telstra - they make bonehead decisions all the time with corruption up the wazoo and their shares are worth less than the contents of your toilet bowl, but they are still here.

(Yes, I realise Telstra kind of fall in the category of "too big to fail", but anyway...)


As it stands, there still are enough people shopping at Woolworths anyway, it seems. For some, it's probably that there's no Coles nearby, or somehow the WW outshines the Coles operation at that branch. Don't forget there is also a huge swathe of people that don't even use WW Rewards in the old or new iteration, so they're blissfully unaware of all of this. The most prominent thing they might have heard about the WW brand on the popular news is probably the downfall of Masters hardware.

There are two Woolies we used to use regularly, one for the weekly shop, and the other inside Westfield. Both of gone downhill recently, lots of gaps, fewer choices (eg trying to get chicken "lovely legs") and it seems to me both less busy. There are one or two items I duck into Woolies for, but the bulk of our buying is with the new local Coles stores, the one now competing in Westfields and the other closer to home.

I have received one offer recently about spending a certain amount and getting some $WOW. But seeing as none of my or my wife's spending at woolies in recent months has produced any $WOW for the few staples we go there for, their paltry offers are not going to turn us around.

The other thing I have noticed is the Aldi near the local Woolies is going gang busters, expanding and I would think taking a lot of custom from those who are no longer loyal to Woolies.

 

[Himeno]

Marketing and Loyally are different departments. - yep - that's the problem!

Just as Buying is a different department. The Marketing teams don't talk to the Buyers. Thus they put things on special and aggressively promote certain lines, that the buyers can't supply.

This week, there has been some yogurt at half price. Despite getting around 30 boxes of it across that range, it doesn't stay on the shelf. It is short supplied getting less on the load then was ordered. The shelf is empty the next morning.
Where as if the special was 33% off, the stock that's coming in would be enough.

The different teams in head office need to talk to each other. Ingrid Maes needs to be replaced for destroying the rewards program and head office needs to actually listen to what the stores are telling them.

 

[cjd600]

New Woolworths, Caltex deal earns Qantas frequent points on fuel - Australian Business Traveller

 

[Princess Fiona]

New Woolworths, Caltex deal earns Qantas frequent points on fuel - Australian Business Traveller

For every $2K spent I'll earn 870 QFF points ???
Seriously??

 

[grussellt]

It seems that Woolworths Rewards has just met Coles Flybuys - a big devaluation for Woolworths customers (ex-customers?).

 

[wandering_fred]

For every $2K spent I'll earn 870 QFF points ???
Seriously??

Well if you need to buy fuel and Caltex Woolies w/ discount is the cheapest - why not?

Having said that, locally they are only "sometimes" the cheapest.

Happy wandering

Fred

 

[Ansett]

For every $2K spent I'll earn 870 QFF points ???
Seriously??

Hi PF Please Excuse my ignorance but if I spent 2K in Coles how many Frequent Flyer Points would I earn? Not trying to be smart I Genuinely have no Idea