www.hiltonpremiumclub.com

[oz_mark]

I wonder what they are up to.

Hilton Premium Club is currently undergoing a transition period. Normal and increased service will resume shortly.

 

[Mal]

I wonder what they are up to.

I'd guess they're moving their call centre (either to a new location, or new provider).

 

[drron]

Their website was giving me that message last week but i could get onto the call centre.Desperately trying to use my $99 cards in Sydney before they expire but for the 5th time that rate not available though for a supplement of nearly $300 I could get an executive room-I think he was a little bemused when I said sorry but I can stay at the Sheraton on the park for $187 and get lounge access there.

 

[serfty]

Hilton Premium Club - Sydney

You can attempt to book your Sydney $99 stay using this link.

 

[drron]

Hilton Premium Club - Sydney

You can attempt to book your Sydney $99 stay using this link.

Previous attempts were through there but it wasnt working for me last week thats why the call centre.

 

[straitman]

Previous attempts were through there but it wasnt working for me last week thats why the call centre.

drron,

Not sure whether you are saying this as a SYD issue or HPC generally. I used one of these cards, booked through the web, last week.

 

[drron]

drron,

Not sure whether you are saying this as a SYD issue or HPC generally. I used one of these cards, booked through the web, last week.

Just a Sydney issue-not available for the nights I wanted.

 

[oz_mark]

Their website was giving me that message last week but i could get onto the call centre.

Taking time whatever they are doing:

Hilton Premium Club is currently undergoing a transition period. Normal and increased service will resume shortly.

For memberships that have been extended to or expired on 31 October, 2009, if you wish to utilise your membership in November please email us at [email address] and we will issue a complimentary membership extension letter for use during your stay at any Hilton Hotel throughout Australasia.

 

[serfty]

I was able to use it last week.

I did note it had no 'log on' facility, but I was still able to move through the member's info/booking pages.

 

[Flashback]

I was able to use it last week.

I did note it had no 'log on' facility, but I was still able to move through the member's info/booking pages.

It hasn't had the logon facility for quite some time now, that's one thing I've noticed....