Lynda2475
Senior Member
- Joined
- May 1, 2009
- Posts
- 8,647
- Qantas
- Platinum
- Virgin
- Red
Be wary of exchanging HH points for QFF points - false advertising.
I was a little short of QFF points for a reward flight and because I rarely stay at Hilton I though Id convert 10k point to 1.5k QFF points rather than buy wine i didn't need. I know its terrible exchange rate but I was never likely to use the HH points; as I have higher status with IHG and Accor+.
Now Hilton site says:
![1697771766168.png 1697771766168.png](https://www.australianfrequentflyer.com.au/community/data/attachments/339/339162-c74663605d232c043c0a0c2ef877b255.jpg)
but they actually only gave me 150 QFF points, only 10% of what I was entitled per below
![1697771804402.png 1697771804402.png](https://www.australianfrequentflyer.com.au/community/data/attachments/339/339163-a57002466a6e65e4765cca7ab4f21ab5.jpg)
Anyone have an email address so I can dispute this?
Contact Us only has a form which doesn't allow attachments.
I was a little short of QFF points for a reward flight and because I rarely stay at Hilton I though Id convert 10k point to 1.5k QFF points rather than buy wine i didn't need. I know its terrible exchange rate but I was never likely to use the HH points; as I have higher status with IHG and Accor+.
Now Hilton site says:
![1697771766168.png 1697771766168.png](https://www.australianfrequentflyer.com.au/community/data/attachments/339/339162-c74663605d232c043c0a0c2ef877b255.jpg)
but they actually only gave me 150 QFF points, only 10% of what I was entitled per below
![1697771804402.png 1697771804402.png](https://www.australianfrequentflyer.com.au/community/data/attachments/339/339163-a57002466a6e65e4765cca7ab4f21ab5.jpg)
Anyone have an email address so I can dispute this?
Contact Us only has a form which doesn't allow attachments.