$0 Annual Fee for Life on Citi Platinum/Signature CC Complimentary Insurance

[Beta4Me]

Depending on the number of transactions there could be points "missing" under method 2. I'm still to use my card so haven't tested it yet.

Thanks in advance.

It's Citibank. Missing points is pretty normal...

 

[tim374]

It's Citibank. Missing points is pretty normal...

I know not to expect too much from Citi.

 

[DeKa]

I have been calculating out each line in a spreadsheet to try to figure it out.

It appears it's calculated as whole dollars (truncate cents) horizontally (ie transaction dollars x1.5 or x4 or x4.5) and then sum those vertically for total points.

It's never 100% accurate but pretty close.

The points on international spend appear to be on the amount excluding the fee.

 

[tim374]

I have been calculating out each line in a spreadsheet to try to figure it out.

It appears it's calculated as whole dollars (truncate cents) horizontally (ie transaction dollars x1.5 or x4 or x4.5) and then sum those vertically for total points.

It's never 100% accurate but pretty close.

The points on international spend appear to be on the amount excluding the fee.

Thanks DeKa, if it's close enough to this I'll not worry about the cents.

 

[DeKa]

Correct

The PP code is not unique to you.

My and Mrs' are the same: two different accounts.

I guess it is linked to Signature as on the PP page, the first 6 digits of the CC are pre-filled for you.

I tried to use my code with my supp card holder and it failed (well, it got to the end, but upon submitting the final form received a notification that the application had failed).
I'll try again another day in case I typo'd something, or there was something wrong at their end.

I've tried a couple of times and always just get this error after submitting the final form:
Unfortunately we are currently experiencing technical problems, however we are working to
fix these and the site should be available again shortly. PP074330

 

[cfellows]

I just did mine in a spreadsheet also. It was easy because in the two weeks I had the card there was both local + international spend on there. The regular points are on local spend, international comes under bonus points. This is only viewable in the statement (unless i can't find it on the website?)
I used 0.XX decimals and my points were only off by <10, so it does seem decimals don't count and probably rounded down.

The international spend was calculated on the international amount before the unlisted fee was included, so basically the international amount listed. For me it was easy as my spend was USD/CAD but I would like to see how it works with another currency that isn't easy to convert. It goes on the Citibank exchange rate for the day before the conversion % is added?

 

[jlien]

A question for the more experienced, how do the points calculate on the signature?

1. Total spend for the month (less ineligible transactions) * 1.5
2. 1.5 * the dollar value of each eligible transaction (less cents)
3. Other method

Depending on the number of transactions there could be points "missing" under method 2. I'm still to use my card so haven't tested it yet.

Thanks in advance.

It's method 2, plus some additional rounding


Like deka & cfellows I've been keeping track of my points regularly by spreadsheet also (namely to see if they issue points for certain transactions).

I've determined that citi will round down each transaction to the nearest dollar, then award points based on that. They will then sum up all points earned and round the final amount.

E.g.

[TABLE="width: 200"]
[TR]
[TD]Spend[/TD]
[TD]Points Earned[/TD]
[/TR]
[TR]
[TD] $                1.00[/TD]
[TD="align: right"]1.5[/TD]
[/TR]
[TR]
[TD] $                2.00[/TD]
[TD="align: right"]3[/TD]
[/TR]
[TR]
[TD] $                3.06[/TD]
[TD="align: right"]4.5[/TD]
[/TR]
[TR]
[TD] $                0.50[/TD]
[TD="align: right"]0[/TD]
[/TR]
[TR]
[TD] $             11.85[/TD]
[TD="align: right"]16.5[/TD]
[/TR]
[TR]
[TD] $                2.99[/TD]
[TD="align: right"]3[/TD]
[/TR]
[TR]
[TD][/TD]
[TD][/TD]
[/TR]
[TR]
[TD]Total[/TD]
[TD="align: right"]28.5[/TD]
[/TR]
[TR]
[TD]Final[/TD]
[TD="align: right"]28[/TD]
[/TR]
[/TABLE]

I've been applying this method and, like deka, have found it reasonably accurate. The bit that gets my goat is the 99c/1.99/2.99 etc type transactions where i feel ripped off. I estimate i lose out about 100 points a month due to this rounding.

So far i've found that they've awarded points for utilities and insurance, i don't have any ATO bills to pay unfortunately (fortunately?).

They always seem out a handful of points by the end of the month however, which i can't explain. It's almost like they take the final number throw a dart and add/subtract that number from the total.

edit: It's possible that citi sum up the points each day and round based on that (rather than monthly) and not all transactions will get processed and appear on the same day (despite whether or not they're transacted on the same time)

 

[cfellows]

I have found a fair bit of lag for the transactions, international of course, taking a bit longer than I had with my WBC KF card. The date they are entered on it the same as the local transaction rate which is nice.
I can confirm they gave points for my HBF (health) yearly payment. Can't confirm/deny ATO yet, but I think cove has already said they don't for ATO now?

 

[jlien]

I should point out that i've received points for Optus bills & my westpac home insurance premiums.

 

[cfellows]

Wow I just transferred points to KrisFlyer, it pretty much took about 24 hours to hit my KF account. Not bad considering they quote about 4+ weeks on the website

 

[aerotravel]

I have my BUPA private health insurance premium earning Citibank Reward points on the Visa Signature.

 

[Beta4Me]

4 months after initially applying I still haven't got a final decision from the reassessment team having had my initial application denied because they didn't ask me for additional income verification documentation until after my application timed out. After threatening them with the Financial Ombudsman Service I'm finally making some headway.

 

[Mr_Orange]

Web site now updated to show that this offer is valid until 31st July.

 

[Beta4Me]

4 months after initially applying I still haven't got a final decision from the reassessment team having had my initial application denied because they didn't ask me for additional income verification documentation until after my application timed out. After threatening them with the Financial Ombudsman Service I'm finally making some headway.

Card is essentially approved but I'm negotiating over credit limit. They're trying to push me into a Platinum but I will not accept anything less than a Signature. I shall not yield!

 

[marki]

Card is essentially approved but I'm negotiating over credit limit. They're trying to push me into a Platinum but I will not accept anything less than a Signature. I shall not yield!

Get the card sent over then cut it in half and send it back to them saying excuse me I was expecting the signature card.


Sent from my iPad using AustFreqFly mobile app

 

[PLANT]

With the July extension...I've sent out new prompts to friends....pity no referral credit given

 

[Beta4Me]

Card is essentially approved but I'm negotiating over credit limit. They're trying to push me into a Platinum but I will not accept anything less than a Signature. I shall not yield!

I'm now onto a third reassessment with a an on record refusal to allow another credit check and an ultimatum that I am taking this to the FOS if I don't get my fking Signature card! Absolutely ridiculous how hard this has been. I applied November 22nd and it's still going...

 

[Isochronous]

Rang up to activate a card and do the 0% BT, friendly Filipina operator tells me that she can only see the 2.9% for 6 months offer. I simply ask her to go to Citibank Australia and see the 0% offer, after which she processes the 0% BT. I've always found the call centre staff friendly and helpful.

 

[liparj]

Ditto

There were some glitches when I was filling out the online application so rang them earlier this week. Was told I could apply over the phone and it only took 3-4 days to get final approval as a new customer... Have to say I found it to be a painfree process and their call centre staff were extremely helpful...unlike what I was expecting after having read about others' experiences..

 

[Beta4Me]

I'm now onto a third reassessment with a an on record refusal to allow another credit check and an ultimatum that I am taking this to the FOS if I don't get my fking Signature card! Absolutely ridiculous how hard this has been. I applied November 22nd and it's still going...

They did unauthorised reassessments number 4 and 5 when all I asked for was a call back from credit management! Apparently they don't have verbal conversations with anyone externally nor internally! WTF? I have now gone above supervisor to manager level and have lodged a detailed complaint with clear outcomes requested: remove the unauthorised unnecessary credit checks and approve the damn Signature card at the minimum credit limit. I was supposed to receive a call back yesterday...yeah, that didn't happen.