10,000 bonus points per 20 transactions

[oz_mark]

No, my understanding is that you're not too late, but you need to call up and register, rather than using the internet link (which as you have found, has been "closed").

I think you will find that registration to phone callers is limited now to those that have a postcard.

 

[hedge]

No, my understanding is that you're not too late, but you need to call up and register, rather than using the internet link (which as you have found, has been "closed").

Thanks! Although I think I may have a hard time explaining how I found out about the offer since I never received a postcard.

 

[QF WP]

Well, Amex and Qantas must love me :shock:. I thought I'd actually made 73 transctions for October, but only 70 show with transaction dates in October. I still have one (a Cabcharge on 29/10) that hasn't posted.

Seems that my two purchases of Qantas tickets at ~10.30pm (BNE time) didn't make it in time to be 31/10 transactions, but the Carbon Offset payments at 10.35pm have made it for 31/10. Work that out?

So now I have a kick-start for November.

 

[hedge]

I might call them now and see if its too late to enrol.

 

[QF WP]

Thanks! Although I think I may have a hard time explaining how I found out about the offer since I never received a postcard.

Ah, you recently got your credit card...not your postcard (which is what I took your meaning to be) .

 

[hedge]

Ah, you recently got your credit card...not your postcard (which is what I took your meaning to be) .

Nah, not postcard. Which I think I might leave calling them now. Studying for the impending exams might be more productive.

 

[file51]

Good Luck!

I just phoned and spoke with premium card services.

I was put through to a supervisor and asked to be put on the 5t/5k promo for which I had signed up for and he explained that they have put people on the earn rate they should have been on. When I explained that I saw the 5t/5k on the website he was not moved at all and explained that it was a link to the three promo's they were running at the time.

To cut a long story short the answer was "no you're still on the 10t/5k and it makes no difference that you spend $120000 a month and we will not be changing people on the basis of a link."

I will not be taking it any further as I believe they are within their rights to alter promo's as per the T&C's of the cards.:evil:

It's sad but at the same time I am grateful to be earning the extra 120000 points this will generate for me, and as they are the card provider they have the upperhand when it comes to T&C's and I would not like to have my card cancelled (which is one option I think they will look at rather than pay out all the MR points) as it is a good point earner.

YMMV

ejb

Dont know where you got the 120000 points from? Try 40000 points as the 10/5 promotion is capped at 10k per month.

 

[nlagalle]

Hence waiting to see how Simongr goes, as he is in the same boat as me...

But I have the screenshot of the 5/5 offer too so it should help

Good Luck!

I just phoned and spoke with premium card services.

I was put through to a supervisor and asked to be put on the 5t/5k promo for which I had signed up for and he explained that they have put people on the earn rate they should have been on. When I explained that I saw the 5t/5k on the website he was not moved at all and explained that it was a link to the three promo's they were running at the time.

To cut a long story short the answer was "no you're still on the 10t/5k and it makes no difference that you spend $120000 a month and we will not be changing people on the basis of a link."

I will not be taking it any further as I believe they are within their rights to alter promo's as per the T&C's of the cards.:evil:

It's sad but at the same time I am grateful to be earning the extra 120000 points this will generate for me, and as they are the card provider they have the upperhand when it comes to T&C's and I would not like to have my card cancelled (which is one option I think they will look at rather than pay out all the MR points) as it is a good point earner.

YMMV

ejb

 

[ejb]

Dont know where you got the 120000 points from? Try 40000 points as the 10/5 promotion is capped at 10k per month.

I signed up before the 20th and I am uncapped, and they confirmed this today.

ejb

 

[ejb]

Hence waiting to see how Simongr goes, as he is in the same boat as me...

But I have the screenshot of the 5/5 offer too so it should help

I don't think it will help.

The T&C's of the card/MR include terms that they can alter promo's when and if they like without notice.

However I wish you luck and I hope you have better luck than me.

ejb

 

[file51]

I signed up before the 20th and I am uncapped, and they confirmed this today.

ejb

I would get this in writing as others who are in the identical situation as you have been told the same, only to get something else in writing, i.e. capped.

Several replies approx 15-25 pages ago suggest the same thing.

One of my friends also has just recieved a 2nd letter regarding what they thought was 10/5 uncapped, but is now capped as per the amended T&C for all cardholders who did not recieve a mail card.

 

[NM]

Hence waiting to see how Simongr goes, as he is in the same boat as me...

But I have the screenshot of the 5/5 offer too so it should help

If Amex choose to leave you on the 5/10 rate instead of the 5/5 rate for which you legitimately applied, then they have issued a challenge to ensure you make twice the number of transactions you would otherwise have made. Its a real shame when you get back to the car and remember you were supposed to get the milk as well as the bread .

Each time I go to Coles/Woolies, its only a few more steps to pop into K-Mart/Target etc to pick up a stocking filler for the upcoming festive season. And with 4 to fill, it may take me right up until December 24 to get them filled .

 

[oz_mark]

And with 4 to fill, it may take me right up until December 24 to get them filled .

What do you mean may?

 

[ejb]

If Amex choose to leave you on the 5/10 rate instead of the 5/5 rate for which you legitimately applied, then they have issued a challenge to ensure you make twice the number of transactions you would otherwise have made. Its a real shame when you get back to the car and remember you were supposed to get the milk as well as the bread .

Each time I go to Coles/Woolies, its only a few more steps to pop into K-Mart/Target etc to pick up a stocking filler for the upcoming festive season. And with 4 to fill, it may tale me right up until December 24 to get them filled .

This was my thought.

ejb

 

[nlagalle]

I don't think it will help.

The T&C's of the card/MR include terms that they can alter promo's when and if they like without notice.

However I wish you luck and I hope you have better luck than me.

ejb

I think that they'll probably only give it to the people that are pushing them and threatening to go to the various acronyms, like the ACCC, FBO etc.. So they are probably standing their ground like they'd normally do.

 

[oz_mark]

Well, Amex and Qantas must love me :shock:. I thought I'd actually made 73 transctions for October, but only 70 show with transaction dates in October. I still have one (a Cabcharge on 29/10) that hasn't posted.

Seems that my two purchases of Qantas tickets at ~10.30pm (BNE time) didn't make it in time to be 31/10 transactions, but the Carbon Offset payments at 10.35pm have made it for 31/10. Work that out?

So now I have a kick-start for November.

Wait till they post before you start counting them in your November quota!

 

[QF WP]

They have posted - on 1/11 instead of 31/10, although everything I have from QF says 31/10 (email confirmation, date of e-ticket, etc). I'm not complaining

 

[holo]

I have had 2 x 5000 bonus points added in November

I signed up 18 Sept 5/5000 and received letter saying 10/5000 which I am currently challenging.

 

[lovetravellingoz]

Dont know where you got the 120000 points from? Try 40000 points as the 10/5 promotion is capped at 10k per month.

As per the T&C....not capped if you were registered prior to Sep 20.

 

[file51]

As per the T&C....not capped if you were registered prior to Sep 20.

One of the T&C incarnations did state that was the case only if you were targetted.

And on that note, I have to withdraw from making any comments on my own case as per advice from the BSO as things have escalated further, i.e. Amex have been instructed to comply with original T&C as per mail card.

Fingers & Toes crossed.