10,000 bonus points per 20 transactions

[NSWhere]

No POC, no adjustments, no postcard, no abuse (but several multiple payments and a bunch of small ones such as coffee and parking), usual 1.5 points, no bonus past initial ones, signed up for multiple promos.

This is getting fun now isn't it?

I (selfishly as well as intellectually) am particularly interested in what Amex will have to say to those they appear to have taken off multiple promos. I am even more interested in what the authorities will say to Amex about it!

It is particularly cute that they are restricting people to the first bonus they enrolled in (almost by definition being the least favorable), when all reason suggests that it is the most recent one that should remain (assuming they get away with their scam of limiting people to one promo).

This promo must really be costing them to risk legal action with odds stacked so heavily against them....

 

[Mal]

It is particularly cute that they are restricting people to the first bonus they enrolled in (almost by definition being the least favorable), when all reason suggests that it is the most recent one that should remain (assuming they get away with their scam of limiting people to one promo).

I don't recall anything about the various promos which indicated they couldn't be "stacked" together. Interestingly enough, Amex did credit people for multiple promotions, before taking away additional points.

So, that implies that they didn't specifically prohibit this in the first place, nor put controls around it to ensure it wouldn't happen. By choosing the most restricting option (assuming that's what has happened), I also agree that this won't be looked upon favourably.

This is a total mess for Amex, and I suspect will haunt them for a long time to come.

 

[straitman]

This is a total mess for Amex, and I suspect will haunt them for a long time to come.

I suspect that they'll get over it and move on without too much hassle at all. That's how big business works.

 

[Mal]

I suspect that they'll get over it and move on without too much hassle at all. That's how big business works.

Citibank didn't get over it easily, when they had issues due to a similarly botched promotion. I agree though, Amex won't lose any sleep as a company (nor should anyone within Amex really - it's just a job). But between complaints people make to Amex and the huge amount of additional calls/complaints the call centre is getting, complaints people make to Govt enforcement bodies, and the possible legal action looming, this will drag on for a while.

 

[beardoc]

Review may not be alpahabetical....

Could be points earned...number of transactions....date regsitered for promo....Amex Card Number...etc etc

Or quite simply your card number or your MR number (which is different from your card number, and many are not aware that an MR account number exists).

I doubt they would do things alphabetically!

 

[beardoc]

No, we certainly can't say that we know, but we can surmise that as PoC is a regularly used phrase, that it is likely that this is the explanation.

As for the version numbers, or other tags used, again we are postulating...but it makes the thread tick along.

I'd think in the next week or so, everybody should have had an initial audit. Then we may find some stability.

I think that it's a risk to surmise that this is what it means. It may well do, but we should be open to the possibility that it means something else.

In reality, what it means is largely irrelevant, though - unless it can be used to signify a reason for the entry (i.e. points removal). We haven't established yet under what conditions the points are being removed (possibly multiple promotions, etc.). I've been involved in groups where the group mentality has taken over and things that are possible are then deemed as fact and it takes the group off in all sorts of directions that are later proven to be wrong.

Just to say that keeping an open mind on unconfirmed information is a good idea.

 

[aussiejohn]

Does it say anywhere on our account page if we are enrolled for this promotion? I cannot see anything. I enrolled over the phone as the website was down at the time. So I am assuming all is ok. Am in the 20 transactions/10,000 points group.

Have done 2 transactions so far this month, one on the 1st and another yesterday Friday 3rd. Points have appeared on my MR statement for 1st but not for yesterday as yet (writing this at 10pm Saturday night). Maybe the sytems don't run over the weekend - downtime for maintenance and report running perhaps.

Guess we will have to watch this like hawks and make sure the points appear. I suspect also that it behoves us to make sure we achieve the transaction limit well before the end of each month .... just in case Amex manages to accidentally on purpose have a computer glitch that stops points being credited. Never had any reason to suspect Amex of underhanded tactics in the past but judging by some of the posts I have read, they may well be in deep do-dos over this one and I would not put anything past them.

It is a pity that what potentially could have been a great win-win promotion for both Amex Cardholders and Amex and its Merchants has turned into such a debacle due to Amex not thinking it through properly and making sure the T@C's were watertight and unambiguous. Will make a great case study for project management and risk analysis of what can go wrong.

Finally, if Amex is monitoring this, I am sure that they would have been horrified at the suggestions of paying bills in 1cent increments and other methods of rorting the system to gain millions of points. That alone will ensure that we never see another promotion like this again I fear.

OK, that's my sixpenneth worth on the subject!

Good night to all and happy travels.

Aussiejohn in Melbourne

 

[lovetravellingoz]

Finally, if Amex is monitoring this, I am sure that they would have been horrified at the suggestions of paying bills in 1cent increments and other methods of rorting the system to gain millions of points.

What I am horrified about is your GROSS misrepresentation of what I actually posted.

I suggest that you go back and re-read my post again!!!!!!!!!!!!!!!!!

I posted that as the rationale as to why Amex had modifield their T&C!!!!! and not as your post suggests to advocate rorting of the system.

 

[baz123]

Can people please chill out and try not being so cranky with each other? Until the 8-10 weeks pass after the date that we actually use our cards, and we finally find out our points tally, everything we write involves hypothesis on our part. Being a new member on here I'm surprised by how aggressive some members are to others - seeing as we're all aiming to share useful information with one another it would be nice if people could try being a little friendlier to one another.

 

[simongr]

What I am horrified about is your GROSS misrepresentation of what I actually posted.
< snip > massive over-reaction < / snip >

For a start aussiejohn did not refer to you in his post so I am not sure why you are so personally offended

Second aussiejohn posted as his initial comment that Amex were at fault for poor T&Cs and the bonus rate.

Perhaps you can tone down the indignation a tad and maybe apologise?

@aussiejohn I found when the promo started that points did not post on a Saturday but caught up on a Sunday. You are correct that the promo does not appear on the Amex account page - which is a little annoying generally in relation to these promos.

 

[ColinP]

Can people please chill out and try not being so cranky with each other? Until the 8-10 weeks pass after the date that we actually use our cards, and we finally find out our points tally, everything we write involves hypothesis on our part. Being a new member on here I'm surprised by how aggressive some members are to others - seeing as we're all aiming to share useful information with one another it would be nice if people could try being a little friendlier to one another.

Friendly schmendly!!

How else can we keep this megathread going for another 7 weeks if not by flaming each other.

Just when things were slowing down and we were settling down for the long wait to see if our points posted or not, we've been provided with some entertainment.

Well done I say, and keep it up chaps.

Note: this post is sarcastic in nature and under no circumstances should it be taken seriously.

 

[Skoogle]

Something I have been wondering.

I understand that a purchase is a transaction, but isn't a refund also a transaction.

This bonus offer is about 'transactions', not purchases.

 

[lovetravellingoz]

For a start aussiejohn did not refer to you in his post so I am not sure why you are so personally offended

Second aussiejohn posted as his initial comment that Amex were at fault for poor T&Cs and the bonus rate.

Perhaps you can tone down the indignation a tad and maybe apologise?

.

Well I will certainly apologise if there was a poster in this thread who raised the topic of 1 cent promotions as being a way to go.

If there is, then my full apologies.

If there is not...then Aussiejohn was misrepresenting my post for if I am the only poster that raised such transactions his reference would have been to my post would it not???....as I know I raised 1 cent transactions but I do not recall another poster doing so except when replying to my example.

 

[oz_mark]

Something I have been wondering.

I understand that a purchase is a transaction, but isn't a refund also a transaction.

This bonus offer is about 'transactions', not purchases.

Somewhere in this thread, I asked an unanswered question as to whether a repayment was a transaction as well. I am assuming the answer to both these is supposed to be no.

 

[LordGarlic]

Something I have been wondering.

I understand that a purchase is a transaction, but isn't a refund also a transaction.

This bonus offer is about 'transactions', not purchases.

Skoogle,

Dont u dare open a can of worms......*winks*

 

[ColinP]

Well I will certainly apologise if there was a poster in this thread who raised the topic of 1 cent promotions as being a way to go.

If there is, then my full apologies.

If there is not...then Aussiejohn was misrepresenting my post for if I am the only poster that raised such transactions his reference would have been to my post would it not???....as I know I raised 1 cent transactions but I do not recall another poster doing so except when replying to my example.

Post #11 refers to $0.01 transactions.

 

[aussiejohn]

If I have upset anyone with my comments then I am sorry, it was not my intention. I was not pointing fingers at anyone or casting aspersions. What I did say was that Amex would be horrified at "suggestions", i.e. possible ways of rorting the system.

I don't believe that my comment was an inference that anyone is rorting or would do it. It was just an personal observation, I certainly have no knowledge of what Amex thinks. Anyway, they probably have their hands full right now lining up a firing squad.

Thank you to the members who did understand what I was trying to say. I probably shouldn't try and respond to these things late at night when my brain is addled and I should be in bed asleep!

 

[holo]

If I have upset anyone with my comments then I am sorry, it was not my intention. I was not pointing fingers at anyone or casting aspersions. What I did say was that Amex would be horrified at "suggestions", i.e. possible ways of rorting the system.

your post was perfectly fine mate
Almost everyone knew what you meant

 

[kbbedi]

doesnt work anymore. the link doesnt accept it. seems amex got the idea that it didnt work as they intended it to. my bad luck.

 

[bravoecho1]

My theory of the POC note in peoples balances is as follows.

The POC notation refers to the system allocating MR accounts that weren't targetted to the different bonus' out there. When they selected who received the cards the accounts where marked. Those who weren't targetted need to have their MR accounts marked with the respective bonus.

For example, if I look at the bottom of the T&C's on my card it states AE3771 08/08_LOW_OTHER. I noticed on previous posts that others have MED and HIGH instead of LOW and SYD and MEL instead of OTHER. Now that people have the POC and LOW and MED in the MR statements I think that is IT allocated that MR account to a specific promotion.

In relation to the V2 note I think this refers to people who are being allocated to the post 20 Sep promotion.

But then again I could be talking out of my ar$e