10,000 bonus points per 20 transactions

[lovetravellingoz]

Where do you find the:
03/10/2008 Group - POC Low engaged V203/10/2008 Group - POC High engaged V2
??
Is it under the MR listing page where you see the 5,000 pt bonus previously?

Yes.

It is shown on your MR point summary page.

 

[file51]

POC in IT/Marketing speak is

Proof Of Concept

(otherwise known as proof of invitation - we use both terms at work quite often)

Could be totally amex invented as well???

So far it looks like a pattern, most are cardholders who did not recieve an invite into the promotion via mail, and on one occasion a multi registered card (2/3 promos)

 

[QF WP]

Thank you for your knowledge file51...makes sense. From a quick read of the Wikipedia page:

Proof of concept is a short and/or incomplete realization (or synopsis) of a certain method or idea(s) to demonstrate its feasibility, or a demonstration in principle, whose purpose is to verify that some concept or theory is probably capable of exploitation in a useful manner. A related (somewhat synonymous) term is "proof of principle". The proof of concept is usually considered a milestone on the way to a fully functioning prototype.

In computer security the term proof of concept (proof of concept code or PoC) is often used as a synonym for a zero-day exploit which, mainly for its early creation, does not take full advantage over some vulnerability.
...
In both computer security and encryption, proof of concept refers to a demonstration that in principle shows how a system may be protected or compromised, without the necessity of building a complete working vehicle for that purpose.
...
In software development, proof of concept (abbreviated PoC) is often incorrectly used to describe three processes with different objectives and different participant roles. These uses of the phrase proof of concept are therefore not synonymous and are delineated below.
...
A proof of concept can refer to a partial solution that involves a relatively small number of users acting in business roles to establish whether the system satisfies some aspect of the requirements.

Looks like their matching process is underway and most (if not all of us) can expect a line in our MR tranactions once we have been "audited".

 

[lovetravellingoz]

POC in IT/Marketing speak is

Proof Of Concept

(otherwise known as proof of invitation - we use both terms at work quite often)

So far it looks like a pattern, most are cardholders who did not recieve an invite into the promotion via mail, and on one occasion a multi registered card (2/3 promos)

I concur...almost.

I believe that they are adjusting everyone who were either in the wrong promotion or were in too many promotions.

In my case I received a postcard, but was in 3 bonuses (despite having rung up to make sure that I was just in the one I gained the postcard for.

From the posts to date it would also seem that those before Sept 20 if they did not have a postcard are having the 10K cap applied.

So I am guessing those with POC will be:
*multi bonus registrants being put culled back to one
*those with a postcard but in the category they were not mailed being changed
*those who were not tragetted having a 10K cap applied.

At the same time any over paying of points is corrected.

It might also be that those who were in the right POC will have it added to their statement...but in their case there will be no points adjustment.

ie this process is checking that everyone is in the correct offer...or correct in the eyes of Amex.

 

[lovetravellingoz]

Looks like their matching process is underway and most (if not all of us) can expect a line in our MR tranactions once we have been "audited".

Agree....................................

 

[QF WP]

I believe that they are adjusting everyone who were either in the wrong promotion or the wrong promotion.

Yes, you're right on either (or both) of those

 

[holo]

If they try to restrict me to 10,000 a month I will go through the consumer protection options first then will go legal with no hesitation.

I signed up 18th Sept. No card.

VP of public affairs confirmed I am uncapped.
Telecon with CSR confirmed uncapped 18 Sept
Telecon with CSR confirmed uncapped 19 Sept
I am not capped according to current T and C's
I am not capped according to original T and C's
It illegal to retrospectively change T and C's
They awarded points then took them away.

They are in trouble legally.

 

[oz_mark]

Agree....................................

Well my points fot the last two days have now appeared, but not engaged on any POC

 

[lovestotravel]

If they try to restrict me to 10,000 a month I will go through the consumer protection options first then will go legal with no hesitation.

I signed up 18th Sept. No card.

VP of public affairs confirmed I am uncapped.
Telecon with CSR confirmed uncapped 18 Sept
Telecon with CSR confirmed uncapped 19 Sept
I am not capped according to current T and C's
I am not capped according to original T and C's
It illegal to retrospectively change T and C's
They awarded points then took them away.

They are in trouble legally.

Correct!

No notification and removal of points

So very wrong

 

[straitman]

Well my points fot the last two days have now appeared, but not engaged on any POC

oz_mark,

I'm still there in the same boat as you :!:

 

[beardoc]

I have a platinum AMEX, signed onto the "myreward", have about 15 transaction after signing on 17th Sept, only received 5,000 bonus pt. n since Oct, my platinum's bonus reward changed from $1 to 1.5 pt to $1 to 2 pts.

Any1's having the same thing? may b they replaced the "myreward" bonus pt to this?..

pcmeow and Lindsay Wilson:

It was me that posted about this - I did contact Amex, and was told that they did not know why I was on the Rewards Accelerator 2 points per dollar, but that it definitely did not replace MYREWARD. I have had it confirmed with another CSO since that I am still on MYREWARD. I'm just treating it as even more points that they're giving me.

 

[lovetravellingoz]

Well my points fot the last two days have now appeared, but not engaged on any POC

Going by when some people "reacted" they are doing it one by one. ie some were quite late in the day..some early afternoon.

You may not have been reviewed yet.

 

[deploy]

Well my points fot the last two days have now appeared, but not engaged on any POC

Not yet it seems. Does you Surname start with 'A' or 'Z'? ;o) might be doing it systematically.

I guess 8-10 weeks (Judgement day) have come early for some of us, I will monitor my onloine statement daily and will provide progress.

Let the games begin.

To date - received 15k bonus points - none subtracted so far.no 'POC' or 'SOC'

 

[file51]

If they try to restrict me to 10,000 a month I will go through the consumer protection options first then will go legal with no hesitation.

I signed up 18th Sept. No card.

VP of public affairs confirmed I am uncapped.
Telecon with CSR confirmed uncapped 18 Sept
Telecon with CSR confirmed uncapped 19 Sept
I am not capped according to current T and C's
I am not capped according to original T and C's
It illegal to retrospectively change T and C's
They awarded points then took them away.

They are in trouble legally.

First off holo, take 2 steps back and take a deep breath.

None of us know officially what is going on, so until then we can only guess.

Then, if you think you have been hard done by (which I think is an understatement) send a letter of complaint in writing. As per what the ACCC recommend, state your case in a firm and direct manner, do not make any threats or similar, and make sure you state that you want a reply within 10-14 days.

Only then can you take things further.

By not taking the correct steps you could effectively ruin any chance you have of making a claim.

I had some MR points vanish earlier today, however they are back with a few more added. There is no text as per what other members are seeing, and no bonus points added.

If they are doing things alphabetically then I would think that if they started with the letter A, then I may have been "audited" as my surname is not far off that (in the first 5 letters)

 

[simongr]

OK - data point. No points removed. No POC reference/comment. Surname begins with G.

 

[straitman]

OK - data point. No points removed. No POC reference/comment. Surname begins with G.

I've a while to wait then with a surname starting with M.

 

[lovetravellingoz]

OK - data point. No points removed. No POC reference/comment. Surname begins with G.

Points seemed have been removed from either people who where registered for more than one bonus......or who were not targetted but registered.

My surname begins with M.

 

[lovetravellingoz]

Review may not be alpahabetical....

Could be points earned...number of transactions....date regsitered for promo....Amex Card Number...etc etc

 

[straitman]

Review may not be alpahabetical....

Could be points earned...number of transactions....date regsitered for promo....Amex Card Number...etc etc

lovetravellingoz,

Stop bringing logic into this thread :!:

 

[QF WP]

Hmmm, perhaps I'll be one of the last to be audited with a surname like mine...