10 QFF Points per $ - Gift Vouchers are back!

[Fokker]

I would resend, you should get confirmation that they have received your email, and also add the address to your address book re auto spam filters.

will do, cheers

 

[Aussie_flyer]

I sent an email, got my $2 change oweing in the form of a new voucher. Did not get my points yet. Waiting over a week since email.

 

[Fokker]

I would resend, you should get confirmation that they have received your email, and also add the address to your address book re auto spam filters.

I'm guessing the confirmation should come back pretty quickly?

 

[drross]

Almost immediately.

 

[Deleted User]

Re: Earn bonus points on Gift Vouchers - new and improved for Xmas.

From Friday, 27 December 2013
Added 8 weeks
Normalized to 56 days

---

Result: Friday, 21 February 2014

Less than 1 week to go until time's up...!

 

[ComeFlyWithMe]

Re: Earn bonus points on Gift Vouchers - new and improved for Xmas.

Less than 1 week to go until time's up...!

And I highly doubt they will magically appear... Will pencil in some phone time with QF...

 

[Aussie_flyer]

Re: Earn bonus points on Gift Vouchers - new and improved for Xmas.

Still nothing here! 10 weeks since purchase

 

[zig]

Re: Earn bonus points on Gift Vouchers - new and improved for Xmas.

11 weeks tomorrow since purchase. Call logged with QF approx 2 weeks ago. The delays in these points posting makes one wonder just how much of a mess their systems are in.

 

[defurax]

Re: Earn bonus points on Gift Vouchers - new and improved for Xmas.

The points just posted to my account

 

[AIRwin]

The points just posted to my account

Same here, for my used voucher and I didn't even call or email to chase up...

 

[Kerrodt]

Re: Earn bonus points on Gift Vouchers - new and improved for Xmas.

The points just posted to my account

Might be more problems ahead though.

I had had a missing 5,000 points from a $500 voucher that I bought for use by two passengers, which was subsequently used in full.

I emailed the QFF team to lodge the request to investigate and adjust.

There has just been a 2,500 point credit to my account, referring to the voucher promotion. Seems they are still missing an adjustment of 2,500 points, and perhaps they think that a 2 person voucher only entitles the purchaser to half the bonus points.

I will re-send my email with further requests for investigation and adjustment.

RedRoo, if you are reading this, you might want to try to cut this off at the pass. Seems the process for these adjustments, if it's an automated process, isn't working to plan.

 

[Cool Cat Phil]

I can confirm after just checking my QFF account for a used $500 voucher the bonus points have just posted too!

Happy Days the 5000 points will come in handy!

 

[bcworld]

5000 pts here too!

 

[rogerkambah]

5000 pts for me too!! Only problem is I spent $1000, so I've been short-changed by 5000 points.

RedRoo What is going on?

 

[Deleted User]

What a disappointing promotion Red Roo, purchased a $1500 voucher (5 pax x $300) Bonus points expected 15,000... Bonus points credited 3,000

Uber fail sadly...

Red Roo you have a PM Please Help me get the remaining 12,000 QFF...!

 

[Hvr]

I can confirm after just checking my QFF account for a used $500 voucher the bonus points have just posted too!

Happy Days the 5000 points will come in handy!

Mine came though as well.

 

[Stoopidsteve]

EXCITED! finally 2000 from a used one came through.

ANNOYED! the second 2000 from a voucher purchased and used on same days as the one that credited are still MIA. GRRRRRRRRRR!!!!

 

[kt_kez]

Gift card points are through! Hooray!

 

[Deleted User]

Gift card points are through! Hooray!

I'm glad at least someone's happy...

What a disappointing promotion Red Roo, purchased a $1500 voucher (5 pax x $300) Bonus points expected 15,000... Bonus points credited 3,000

Uber fail sadly...

Red Roo you have a PM Please Help me get the remaining 12,000 QFF...!

5000 pts for me too!! Only problem is I spent $1000, so I've been short-changed by 5000 points.

RedRoo What is going on?

Might be more problems ahead though.

I had had a missing 5,000 points from a $500 voucher that I bought for use by two passengers, which was subsequently used in full.

I emailed the QFF team to lodge the request to investigate and adjust.

There has just been a 2,500 point credit to my account, referring to the voucher promotion. Seems they are still missing an adjustment of 2,500 points, and perhaps they think that a 2 person voucher only entitles the purchaser to half the bonus points.

I will re-send my email with further requests for investigation and adjustment.

RedRoo, if you are reading this, you might want to try to cut this off at the pass. Seems the process for these adjustments, if it's an automated process, isn't working to plan.

 

[ALH]

The Bonus Points for all my vouchers posted on 24th January. No follow up required this year

I also phoned and had the vouchers linked to "My Bookings" which makes life easier

....and finally, I thought there was a space and I had entered the QFF Number for each recipient at time of purchase, or maybe I don't remember correctly