QPProletarian
Member
- Joined
- Nov 12, 2012
- Posts
- 400
Still waiting here...
You do not get to enter any FF numbers when purchasing the vouchers.I have emailed a request for mine...but just redeemed first voucher and first thing I noticed was that no QFF number appeared. It seems like it was left off, although I don't know how as I was logged on and email and phone numbers all correct. Anyone else who is waiting noticed that the QFF number was omitted from any of your vouchers??
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I have emailed a request for mine...but just redeemed first voucher and first thing I noticed was that no QFF number appeared. It seems like it was left off, although I don't know how as I was logged on and email and phone numbers all correct. Anyone else who is waiting noticed that the QFF number was omitted from any of your vouchers??
As serfty mentioned you have to enter you QFF number when redeeming the voucher for the people travelling on the voucher. When purchasing the QFF number entered is to identify the person purchasing the voucher, not necessarily the traveller. This is a good point, if the purchasers QFF number wasn't included at purchase then it will be hard for them to hand out points.
It was 8 weeks.
Been told that it is a "known" issue but no one knows how long it will take to correct. Oh well.
Has happened to me a few times.I have emailed a request for mine...but just redeemed first voucher and first thing I noticed was that no QFF number appeared. It seems like it was left off, although I don't know how as I was logged on and email and phone numbers all correct. Anyone else who is waiting noticed that the QFF number was omitted from any of your vouchers??
Still waiting here...
But arent the points are to be allocated on the purchase not the travel?
Still waiting here also. Two emails to [email protected] with no response...
Did you get an auto response confirming receipt?
Still waiting here also. Two emails to [email protected] with no response...
Nope. Not too concerned, will wait to end of the month and give premium desk a call
I sent an email through the week. Received an auto reply. Next day I received a phone call, that I missed, but the lovely assistant from QFF left a message advising that she could see the problem I outlined and that it would be passed on to be rectified and that I should see the credit adjustment soon.
I'm happy with that.