I'm not about to do a mean average on mine
...my transactions range from $12.95 to $513.
[frustrated rant start]
Somebody in Amex loads up a promo and doesn't tell the people it actually affects (the cardholders). Problem is for them, there are people like us who are onto them like rats up a drainpipe. Feel the need to ring up Amex and tell somebody what I am thinking (after deleting the expletives).
Why can't they get one right...that is:
1. Think up a promo
2. Educate their cardholders (preferably in advance) - remember the postcards Amex
3. Educate their Customer Service staff
4. Load the promo against the cards (whether after registration, or with auto-registering certain members at Marketing' s discretion)
5. Have the points auto-load (no manual loading please Amex - it's too expensive for you and too time consuming for us waiting for them)
6. Have happy cardholders (adding nice number of bonus points to their accounts)
7 Have happy merchants (more people spending in their establishments)
8 Have happy Amex management (seeing transactions increase, earnings up and hopefully not too many disputes)
Is that too much to ask Amex :?::shock:
- just once (but preferably every time!)
Nope, not this time.....[/end frustrated rant]