AccorPlus China

[Flyerwin]

I tried to do Alipay and Fliggy and it refused to verify my payment method so I stuck with WeChat which I’ve used before in HK and China.

 

[Travelbugz]

Fliggy took me all the way through to payment on my credit card but there was no field where I could log into my Accor account. Next step is to activate the card (after which I can no longer request a refund) so hopefully it is at this point that I log into my Accor account to link the card. I'm waiting on confirmation from customer service before I activate.

Success - finally! After waiting a couple of days and not hearing back from Customer Service, I went back into the Fliggy app to contemplate applying for a refund. Using another translation app, I found my way to the Accor store and saw that my ALL membership number had been auto added. I guess it was linked through email. I managed to find the activation link and within a few minutes, the nights had dropped in my ALL account and Platinum status achieved before 31 December.

 

[Travelbugz]

Anybody using the Alipay app have issues with getting the phone number accepted when trying to enter the details for the Happy Edition 5? Tried a few different formats without success.

I entered my mobile number using the international format of dropping the zero after the country code which returned an error. Once I added the zero back, it was accepted.

 

[Flyerwin]

Success - finally! After waiting a couple of days and not hearing back from Customer Service, I went back into the Fliggy app to contemplate applying for a refund. Using another translation app, I found my way to the Accor store and saw that my ALL membership number had been auto added. I guess it was linked through email. I managed to find the activation link and within a few minutes, the nights had dropped in my ALL account and Platinum status achieved before 31 December.

Great to hear!!!