- Joined
- Jul 23, 2022
- Posts
- 84
- Qantas
- Platinum
- Virgin
- Gold
I tried to do Alipay and Fliggy and it refused to verify my payment method so I stuck with WeChat which I’ve used before in HK and China.
Success - finally! After waiting a couple of days and not hearing back from Customer Service, I went back into the Fliggy app to contemplate applying for a refund. Using another translation app, I found my way to the Accor store and saw that my ALL membership number had been auto added. I guess it was linked through email. I managed to find the activation link and within a few minutes, the nights had dropped in my ALL account and Platinum status achieved before 31 December.Fliggy took me all the way through to payment on my credit card but there was no field where I could log into my Accor account. Next step is to activate the card (after which I can no longer request a refund) so hopefully it is at this point that I log into my Accor account to link the card. I'm waiting on confirmation from customer service before I activate.
I entered my mobile number using the international format of dropping the zero after the country code which returned an error. Once I added the zero back, it was accepted.Anybody using the Alipay app have issues with getting the phone number accepted when trying to enter the details for the Happy Edition 5? Tried a few different formats without success.
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