Aquire 10K bonus for using a new partner and double flight points

[medhead]

Anyone else having problems logging into Aquire this morning?

Yes........

edit 404 error.

 

[deka2]

Me Too

Login page just going around and around

 

[prozac]

Anyone else having problems logging into Aquire this morning?

This morning YES! Had trouble with EDR also. Then I get a hoax email looking just like the real thing from Westpac. I clicked the link just to see what it looked like and it was a mirror page of the Westpac site. Be warned.
I thought I might be have picked up a virus (never happens as I'm paranoid) so just finished an AV scan and Malwarebytes. All clear.
But yes, cannot log in to Aquire. Maybe they are handing out bonuses this morning???

 

[kevrosmith]

. Maybe they are handing out bonuses this morning???

I was thinking more along the line, after the hassles with partners posting points and the results of the survey feedback, that they've realised they've made a big mistake and have decided to can the whole program.

 

[Pushka]

It's partly working but when you log in it "can't find the page you are looking for"

 

[QF WP]

Yes, just sitting and spinning for me now.

Edit: Just came up, but took over a minute. Maybe they are loading partner bonus points and had to take down the site

double edit: Still no points or bonus points in one account. Second account has had 10K bonus points post, but no points or bonus points [not that I am worried yet, only 4 weeks after transactions)

10,000 Bonus Points for joining Aquire in Oct-Nov 2014

 

[Mr_Orange]

Seems to be working again now.

 

[Pushka]

Mmm, this is what happened when I submitted a query!

 

[QF WP]

Bunch of letter and numbers to me....did you re-fresh or give up :?:

 

[prozac]

Working for me too.

 

[Pushka]

Working for me too.

Try submitting a query to them

 

[prozac]

Try submitting a query to them

Ok, activity search, change month, profile, offers, claim missing miles, all ok. Is that what you meant? If so is working for me.

 

[QF WP]

I presume you are meaning you are trying to send this page completed Pushka?

 

[Pushka]

I presume you are meaning you are trying to send this page completed Pushka?

Close. Zis one! https://www.aquire.com.au/contactus

 

[blackcat20]

The bonus Aquire Points will be credited to the Member's Aquire account within 8 weeks of the base Aquire Points earned with the partner appearing in the members' Aquire account.

So is this the date against the points, or the date they actually posted? Because it's been 8 weeks since October 9...

 

[samh004]

So is this the date against the points, or the date they actually posted? Because it's been 8 weeks since October 9...

From that wording it appears it's 8 weeks from when they appear, even if they were backdated.

As I posted up thread a little bit, that will be next week for me so I haven't made a call yet because it's not urgent.

 

[QF WP]

So is this the date against the points, or the date they actually posted? Because it's been 8 weeks since October 9...

From that wording it appears it's 8 weeks from when they appear, even if they were backdated.

If it's the date standard points are posted, then my 8 weeks hasn't even begun yet . Eeek, maybe I'll get them for Valentines Day, rather than Xmas

 

[N860CR]

Well over 8 weeks since purchase (showing 8 Oct) for me now and still not a sign of them

 

[Aussie_flyer]

Yeah.... where's the points? Shouldnt be that hard!

 

[QF WP]

I couldn't wait for the additional bonus points to post to the 1 (of my 2) accounts, so I thought I would trial the transfer mechanism:

CONGRATULATIONS

10,000 Aquire Points have been converted into 10,000 Qantas Points and credited to QF WP's Qantas Frequent Flyer account.

Your confirmation ID is xx_x

Please make a note of your confirmation ID for future reference.

Within a minute, I get the Aquire email:

Congratulations, you have received 10000 Qantas Points from [null] who is a member of the Aquire program.

Strange, I thought my name was QF WP.

Was still in my QFF account after looking up my Epiqure points, so refreshed the Activity Statement page and boom:

[TABLE="class: basic, width: 760"]
[TR="class: underline1"]
[TD]10 DEC 14[/TD]
[TD]AQUIRE POINTS CONVERSION 10DEC14[/TD]
[TD="class: noFigures"]-[/TD]
[TD="class: figures"]10,000[/TD]
[/TR]
[/TABLE]