MEL_Traveller
Veteran Member
- Joined
- Apr 27, 2005
- Posts
- 28,723
re: Avianca "Life Miles" - Questions and Discussion
question... friend of mine has just called LM to change a flight to singapore airlines (all the way AU-Europe - from TG, no brainer!). The new booking has been successfully made, but the agent said they were having difficulty with processing the credit card and that their finance department would call my friend back.
Friend has called their bank - there was no fraud restriction. The only charge is to be the $150 change fee.
Any experience or advice on this? My friend is concerned they're going to lose the SQ booking. The booking shows up on the SQ site as 'not ticketed'.
As an aside - the change from TG->SQ is under the new mileage, but they weren't offered a refund of miles.
question... friend of mine has just called LM to change a flight to singapore airlines (all the way AU-Europe - from TG, no brainer!). The new booking has been successfully made, but the agent said they were having difficulty with processing the credit card and that their finance department would call my friend back.
Friend has called their bank - there was no fraud restriction. The only charge is to be the $150 change fee.
Any experience or advice on this? My friend is concerned they're going to lose the SQ booking. The booking shows up on the SQ site as 'not ticketed'.
As an aside - the change from TG->SQ is under the new mileage, but they weren't offered a refund of miles.