Avianca "Lifemiles" - Questions and Discussion

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re: Avianca "Life Miles" - Questions and Discussion

thanks for the update. I have had no response from my email to them.

i wonder if the same applies to sq however? if they can see both flights they'll ticket?

I might have to test the TG thing... except... it's TG. not really appealing :( I'd almost rather not go.

Maybe it's my lack of pointy end travel, but I found TG to be adequate. Food was good (I did pre book all my meals though)

I will say the A340 was a bit lacking in comfort, but the 747 was more than comfy enough.
 
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re: Avianca "Life Miles" - Questions and Discussion

FWIW I've found MEL-SIN-BKK-KUL next week in J. On SQ/TG?LH and Egypt Air...

I shall keep playing around.

I found that option...but it failed at the select flights stage.
 
re: Avianca "Life Miles" - Questions and Discussion

Maybe it's my lack of pointy end travel, but I found TG to be adequate. Food was good (I did pre book all my meals though)

I will say the A340 was a bit lacking in comfort, but the 747 was more than comfy enough.

For F? F is ok.
 
re: Avianca "Life Miles" - Questions and Discussion

The new TG J 1-2-1 ex MEL/BNE is not bad.
 
re: Avianca "Life Miles" - Questions and Discussion

The new TG J 1-2-1 ex MEL/BNE is not bad.

This aircraft is not operating MEL for the W14 timetable...it's back to the old product...it will probably pop up occasionally though.

Allegedly it will be back on TG461/2 for the S15 timetable.
 
re: Avianca "Life Miles" - Questions and Discussion

I'm still not entirely clear as to what the new issue with SQ J long haul is... a friend had no difficulty booking SIN-LAX in J yesterday.

Thanks for your tip. This maybe good and bad news for us. I did a dummy search and SQ11/12 is indeed still available through LM. I checked some random dates 2015, and I found it's available roughly once a week. Tues ex-NRT, Wed ex-LAX. But SIN to Europe is still zippo:(

So the good news is, SQ long haul is still available to LM.

Bad news is, if that is still available, then it's unlikely to be LM's IT issue, but more likely to be SQ blocking issue. In fact even for SQ11/12, it used to be twice a week on Tues and Wed ex-NRT/Wed and Thurs ex LAX if far in advance, so even that they seem to cut down. SQ has known to be quite stingy to their *A partners.

Yes, I agree sometimes SQ may have a glitch on their side too and it may all well be fixed later. We can always hope.

Disclaimer: Again this is my own speculation, I am not as experienced as many bloggers, and I do not have any insider's information. This is just a personal view, which I believe everyone in this forum have the right to express their own view and I don't expect everyone to agree.
 
re: Avianca "Life Miles" - Questions and Discussion

I was getting desperate so have just booked MEL-BKK for Saturday and will do cash fare into CAN. Just need to work out how to get home on the 19th.. this is going to be fun.
 
re: Avianca "Life Miles" - Questions and Discussion

I got a reply from Lifemiles:


Dear Mel-T... award tickets are booked in X, I, and O class... revenue seat availability doesn't indicate award availability... LM doesn't guarantee the availability of any awards... but we have escalated your concerns to see if there is a problem... btw, don't forget you can buy another 150K miles in our current promo.

Dear LM .... I appreciate the difference between awards and revenue... as of 5 December all SQ blocked (14 day window) and all TG connections blocked... here are some specific dates where the connections are available individually but not as a through ticket (gave some specific dates and connections).

So - will wait and see.
 
re: Avianca "Life Miles" - Questions and Discussion

I got a reply from Lifemiles:


Dear Mel-T... award tickets are booked in X, I, and O class... revenue seat availability doesn't indicate award availability... LM doesn't guarantee the availability of any awards... but we have escalated your concerns to see if there is a problem... btw, don't forget you can buy another 150K miles in our current promo.

Dear LM .... I appreciate the difference between awards and revenue... as of 5 December all SQ blocked (14 day window) and all TG connections blocked... here are some specific dates where the connections are available individually but not as a through ticket (gave some specific dates and connections).

So - will wait and see.

Looks like the same reply with my initial one. Must be from a template.
 
re: Avianca "Life Miles" - Questions and Discussion

Correct me if I am wrong but X, I and O are all Business so what happened to booking in First?
 
re: Avianca "Life Miles" - Questions and Discussion

Yes you can book one ways therefore able to change returns plus is star and not OW therefore more flts avail.
also oz to Asia great rates.
 
re: Avianca "Life Miles" - Questions and Discussion

I'll be watching this thread and LM like a hawk over the next few days. Really don't feel like paying $700 cash fare back from CAN in two weeks!
 
re: Avianca "Life Miles" - Questions and Discussion

Correct me if I am wrong but X, I and O are all Business so what happened to booking in First?

No. In most airlines in the Star Alliance, X is reward Economy, I is reward Business and O is reward First.
 
re: Avianca "Life Miles" - Questions and Discussion

Further playing...I can find LHR-BKK-HKT (TG/TG) no problems, MEL-BKK-HKT, doesn't ever show up.
 
re: Avianca "Life Miles" - Questions and Discussion

I can't find anything at all, am getting really worried now that its not a glitch
 
re: Avianca "Life Miles" - Questions and Discussion

Further playing...I can find LHR-BKK-HKT (TG/TG) no problems, MEL-BKK-HKT, doesn't ever show up.

I had another email from LM this morning in response to my reply last night. They said they are 'investigating'.

But I guess it couldn't hurt if someone else would also like to drop them a line!
 
re: Avianca "Life Miles" - Questions and Discussion

I can't find anything at all, am getting really worried now that its not a glitch

it is a glitch... using the multicity tool I could get results for TG/TG (the second flight leaving just after midnight, so 'bookable' using the multicity tool), but unfortunately priced as two separate awards.

The availability is there - either sector by sector on LM, or on United as a single award... just something screwy with the LM booking engine.

SQ may well have withdrawn a whole bunch of seats given the $3500 fare deal.
 
re: Avianca "Life Miles" - Questions and Discussion

Just sent an email now
Interesting though re SQ, that will a real shame if that is not a glitch
I had another email from LM this morning in response to my reply last night. They said they are 'investigating'.

But I guess it couldn't hurt if someone else would also like to drop them a line!
 
re: Avianca "Life Miles" - Questions and Discussion

SQ may well have withdrawn a whole bunch of seats given the $3500 fare deal.
Yes, this would certainly seem like a viable explanation, they have done this in the past when SQ became widely available by mistake.
 
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