polardabar
Member
- Joined
- Jun 26, 2013
- Posts
- 208
- Qantas
- Gold
I was informed by Bankwest that my card needs to be cancelled as it's been 11 days since the email, and they fear it was lost in the post or someone's taken it (I'm away often). With my luck, the cancelled card will be in the mail tomorrow. <rolleyes>
Also, although my postal address is my office (so that reception can receive it and keep it save while I'm away), the card was sent to my home address (where I receive virtually no mail). I wasn't given that piece of information until today (I was told the reason is that it's a new card) and had no idea that's the practice. Just FYI.
I received my replacement card on Monday (after 16 days). It was supposed to go to a branch here in Perth, where I was to pick it up. Do I have to say that it arrived to my office?
I'm just glad it's finally here, given that a lot of other people are still trying to get theirs. Good luck!