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One lot posted ... waiting on others ...
I (successfully) linked my Velocity account to MyPost on 12/03/2016 and have still not received any points. Looking at the missing points claim section of Velocity there doesn't appear to be a drop-down option for MyPost/AusPost - can anyone recommend the best avenue to chase up these points?
Maybe: [email protected]
It's for airline retro claims but they should be able to handle claims for other partners, otherwise you could give them a call?
Just realised my application never progressed from pending, and still hasn't. And thusly I missed out on the 1,000 points. Pretty annoyed TBH.
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Many thanks I've emailed them, and also asked if that is not the correct channel to point me where I should go.
Let me know how you go, I am in the same position as you (signed up mid-March and received nothing)
Do you have to link each Virgin FF account to a different Auspost mailbox? Or can you link multiple accounts to one?
Received my 1000pts tonight.