Christmas Bonus Of Up To 10,000 Velocity Points (2018)

[mrfreeze]

Something interesting I noted during this promotion. Family pooling worked for Wilson, e-Store and BP purchases using a Velocity card. BP purchases using a temp card which was then linked did not pool, they stayed in the account they were linked to. No biggie, just found it odd..

I grabbed a temporary card recently when I got fuel and added it to Mum's Velocity account as her points were expiring and forgot pooling is to mine, I noticed a couple days later my points had increased so looked at activity to determine why and then the ah ha moment dawned on me.
Activity showed on her account but points credited to mine.

 

[burmans]

Had one Autobarn no show appear but not the other, figure that one out.

 

[lewyVA]

I managed to get in early and had an autobarn bucket no show purchase dated 26 Nov post on 17 Dec. I attempted the same for my partners account a couple of days later and had the transaction reversed, so clearly an update to systems or practices as a result of the flood of buckets!

 

[burmans]

I managed to get in early and had an autobarn bucket no show purchase dated 26 Nov post on 17 Dec. I attempted the same for my partners account a couple of days later and had the transaction reversed, so clearly an update to systems or practices as a result of the flood of buckets!

You'd have to wonder why though, they got their money and it would have taken time and money to change either systems or practices.

 

[JohnK]

Talk about leaving things to the last minute. Still have quite a few transactions to complete by tomorrow.

 

[Alyopsis]

While I'd be up for a six or 7 partner spend for 20,000 or 30,000 points I do wonder how well conceived these promos are. What does Virgin and it's partners expect ? That everyone is going to drop a couple of hundred at each of the five partners ?

It was always going to be a race to the bottom spend wise . Yeah, there was buzz, but only among points tragics like me who stalk sites like this. I mentioned the promo at Xmas lunch and about twenty adult faces looked blankly at me. If I wasn't under the slightly slowing influence of a bottle of Bolly I would have signed them all up as relatives under the family pooling thingy there and then.

But VA, if you want to do it again ... you know where I am.

 

[Rangalad]

Had the same reaction when I collected my bucket yesterday at my local Autobarn, he was saying he has never sold so many buckets and that he was surprised I collected mine, most people don't but I was passing anyway. Guess he can double dip on the uncollected.

Nothing said, but a puzzled look from the Autobarn staff this morning when I collected my bucket. Got more stares and puzzled looks when I used the bucket at Coles to hold my groceries. Red headed lad carrying a red bucket.

 

[Mr H]

I collected two click-and-collect buckets at two stores. First one knew it was for the Velocity promotion, second one (which had sold out of buckets - prompting my visit to the first store) seemed not to raise an eyebrow.

What's in it for Velocity? I suppose it gives members first hand experience of using the various partners (I had never used e-store before and never set foot in Autobarn) so next time we actually want something, we might consider the partners.

 

[Glider_]

What's in it for Velocity? I suppose it gives members first hand experience of using the various partners (I had never used e-store before and never set foot in Autobarn) so next time we actually want something, we might consider the partners.

I think something along those lines- from Velocity's perspective showing the partners that being part of Velocity can increase their sales. I'm sure the partners pay for the privilege.

I think in one respect it has been very successful; many on here have spent money at retailers they would not normally use. However on the other hand it has been a disaster for them in other respects; in my household alone Mr Glider hasn't been able to get the estore to work at al over multiple purchases with different vendors using different browsers, multiple Wilsons' purchases of mine haven't registered nor have multiple Wilsons customer service enquiries been responded to, and the OnSport website has for me been irritating with broken links and misleading pages which have not been corrected after informing (and being acknowledged by) OnSport. And to top it off, BP couldn't read my velocity card at all so I had to get a temp card, and have my original card re-issued.

So on the whole, IME, this promotion has had the intention of encouraging use of the e-store and partners through a fun and lucrative promo, but has had the effect of strongly turning us off the majority of the partners I used, and being irritated at Velocity for running a promo with such a sloppy experience.

 

[burmans]

Well, if there weren't promotions all those marketing people would be out of a job.

 

[serfty]

So on the whole, IME, this promotion has had the intention of encouraging use of the e-store and partners through a fun and lucrative promo, but has had the effect of strongly turning us off the majority of the partners I used, and being irritated at Velocity for running a promo with such a sloppy experience.

Its actually a good production test of their systems- providing a strong indication of where any faults may exist and possibilities for rectification going forward..

 

[Happy Dude]

I've done the 5 x transactions on all 4 of our family members accounts, but all have received barely any notifications or points. I get the feeling I'll be chasing and Velocity will be manually applying the bonuses in many instances.

 

[odysseus]

I am more confident it will go smoothly.

 

[Mr H]

I think it will go smoothly too (famous last words). Some of the partners do have a long delay before posting points, but it seems to be consistent and is presumably to cover the possibility of transactions being reversed (or to assist their cashflow ). But I do agree that this exercise has flagged up just how difficult it can be to use some of the partners - setting up accounts, having to input codes sent to mobile phones, not able to use the same e-mail address as an existing account, having to show lots of ID + print outs of e-mails to collect purchases, etc.

 

[BriarFlyer]

I'm also feeling confident. I like that the Velocity e-store posts their points SO much more quickly than Qantas. 30-35 days is supersonic speed and i've been lucky enough to have no problems with points posting (she says confidently while waiting on the last Autobarn spend.)

 

[robinsparkles]

thanks all for the helpful posts!

Does the autobarn click and collect receipt show Velocity number or any indication that the number was included from your online purchase?

 

[lewyVA]

thanks all for the helpful posts!

Does the autobarn click and collect receipt show Velocity number or any indication that the number was included from your online purchase?

Nope! No reference to it!

 

[robinsparkles]

Nope! No reference to it!

damn, do we just hope for the best then?

 

[Mr H]

thanks all for the helpful posts!

Does the autobarn click and collect receipt show Velocity number or any indication that the number was included from your online purchase?

The paperwork taped to the buckets does show the number. I have asked them to check both times.

 

[Kramerica]

I just received a phone call from Autobarn asking me if I wanted to pick up my ‘click and collect order from November.’ They offered to put the item back on the shelf but mark it as picked up, so I would still get the Velocity points. Of course I accepted that offer.