Study: Aussie customers cheat on favourite retailers[/URL]
ICLP to rebrand as Collinson, along with Collinson Latitude and Welcome Real Time
Collinson | Leaders of Global Loyalty and Benefits
The underlying issue with eStore is that cookies are used to track the purchase which isn't ideal and causes a lot of issues. The operator does have a (digital) solution to this. However, the solution will cost the retailers money and all retailers must move the system. Hence, it's not gonna happen.
There is a secondary issue that when there are issues the Velocity Team doesn't deal with the matters appropriately and I know many years ago the operator was trying to sort this out. IE the operator can tell if you did use the link and the Velocity Team wouldn't understand that "Pending" points meant a successful transaction, also you if you get a high points earn the operator naturally has a "check hold".
I've previously been informed that senior managers at Velocity do actually look at this forum and others for feedback, whilst they don't post apparently it is read.
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