And just like that - our cruise is on 27th July so we are included. I won't be taking up their offer as we have no cruise intentions next year except for Egypt in December. I will extract the FCC though just In case but they aren't getting any more money.
Dear Travel Partner,
As the situation with Coronavirus (COVID-19) continues to evolve, we understand your clients may be concerned about booking new cruises or about their upcoming travel plans. So, we're introducing a new, temporary change to our cancellation policy that gives your clients the flexibility to make the best choice for their vacation. All new and current bookings for sailings on or before July 31st, 2020 can now cancel up to 48 hours prior to departure with our new Cruise With Confidence policy.
As always, thank you for your support and partnership!
CRUISE WITH CONFIDENCE
We're happy to introduce a new, temporary change to our cancellation policy that gives you the flexibility to make the best choice for you and those in your party. All guests who are currently booked on sailings on or before July 31st, 2020 can now cancel their reservation up to 48 hours to departure.
If you cancel outside of final payment:
- If you booked a Non-Refundable Deposit program - you'll receive a Future Cruise Certificate in the value of your deposit and a refund for all other funds paid.
- If you booked a standard promotion - you'll receive a full refund of all amounts paid.
After final payment, if you cancel up to 48 hours before your sailing:
- You'll receive credit for any funds held in penalty to use on a cruise sailing before December 31st, 2021.
- You can expect to receive your credit via email within 1 week of when you cancel your booking.
We hope that this new policy provides you with comfort - knowing you can choose to sail as planned or at a later time. Either way, we want you to have the perfect cruise vacation. Since this policy is new, we've included some answers to questions you may have below. Please note that this policy is subject to change.
The health, safety, and comfort of our guests and crew remain our highest priority. To learn more about how we are keeping our ships in tip top shape and for insights into our travel regulations,
click here.
Thank you for choosing Royal Caribbean International. We look forward to seeing you onboard very soon!
Sincerely,
Aurora Yera-Rodriguez
AVP | Guest Experience
Royal Caribbean International
FREQUENTLY ASKED QUESTIONS: