Current Qantas First Lounge Menu (SYD/MEL) and relevant topics

Ade said:
At SYD F now.

View attachment 383216

Tried the buffalo mozzarella and tomato - was ok. I liked the same dish better at SIN F lounge.

View attachment 383218

I usually go for a Bloody Mary, but this time wanted to try something else. So, asked the wait staff what their recommendation for coughtails and was suggested the Margherita. Took one sip and I did not like it. Just a personal palette issue rather then quality issue. Went back to my usual BM.

View attachment 383217View attachment 383223

Then tried the pumpkin, goats cheese, capers papperdelle. God, hated it with a passion. The pumpkin was not seasoned. There seem to be pumpkin purer at the bottom on the plate, again lacked any flavour, except for bland pumpkin. The capers, goats cheese was a good combo. So scooped the cheese and capers are stopped eating that dish. I hate food wastage, but in this instance, I genuinely hated the dish.

View attachment 383219

Then had the stir fried mushroom, tofu - the plant based option. OMG! I was in heaven 😍 amazing dish. Only drawback was the portion size - next time, ill order a few serves of this plant based option.

View attachment 383220View attachment 383221

Then had the Pav - loved it to pieces 😍

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My day with QF lounges don’t seem to go well. There seemed to be some issues with my food order. The wait staff who took the order said that they had sent it to the kitchen, but I didn’t get anything today for over 20 mins after ordering … the kitchen seemed busy, so I didn’t think much about it. I later enquired with my wait staff, she checked with the kitchen and the kitchen staff told that they had already sent my order out 10 mins ago … but I didn’t get any food … my waitstaff then told me that there will be another 15 mins before I will get my order and someone had taken the dishes that were made for me … feeling a bit peeved, I politely asked to talk to a supervisor.

Supervisor came by, did some inquiries and came back to me and said that there has been some confusion. Someone had ordered the exact same things I ordered and they were served first. I explained it all good, but how come the order numbers got mixed up. The supervisor then told me that some of the waitstaff are still under training and this might have contributed to this confusion. I said it’s all good. I explained that I also work in the service industry and I appreciate the work being done, in this instance it felt like someone dropped the ball and instead of taking anymore time from the floor staff, I preferred to talk to a supervisor.

During meal service, the supervisor came by once again , apologised once again and gave me a fruit platter. I refused it profusely because my intention was not to get any favours, but just to highlight an issue. She said that she appreciated that I asked to talk to a supervisor and insisted that I take the fruit platter.

View attachment 383222
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Wait a second. So someone ordered the same thing as you and they got your order. Surely they could just give you the order made for the other person then? Clearly they lost one order rather than a simple switcheroo.
 
Ade said:
At SYD F now.

View attachment 383216

Tried the buffalo mozzarella and tomato - was ok. I liked the same dish better at SIN F lounge.

View attachment 383218

I usually go for a Bloody Mary, but this time wanted to try something else. So, asked the wait staff what their recommendation for coughtails and was suggested the Margherita. Took one sip and I did not like it. Just a personal palette issue rather then quality issue. Went back to my usual BM.

View attachment 383217View attachment 383223

Then tried the pumpkin, goats cheese, capers papperdelle. God, hated it with a passion. The pumpkin was not seasoned. There seem to be pumpkin purer at the bottom on the plate, again lacked any flavour, except for bland pumpkin. The capers, goats cheese was a good combo. So scooped the cheese and capers are stopped eating that dish. I hate food wastage, but in this instance, I genuinely hated the dish.

View attachment 383219

Then had the stir fried mushroom, tofu - the plant based option. OMG! I was in heaven 😍 amazing dish. Only drawback was the portion size - next time, ill order a few serves of this plant based option.

View attachment 383220View attachment 383221

Then had the Pav - loved it to pieces 😍

View attachment 383224

My day with QF lounges don’t seem to go well. There seemed to be some issues with my food order. The wait staff who took the order said that they had sent it to the kitchen, but I didn’t get anything today for over 20 mins after ordering … the kitchen seemed busy, so I didn’t think much about it. I later enquired with my wait staff, she checked with the kitchen and the kitchen staff told that they had already sent my order out 10 mins ago … but I didn’t get any food … my waitstaff then told me that there will be another 15 mins before I will get my order and someone had taken the dishes that were made for me … feeling a bit peeved, I politely asked to talk to a supervisor.

Supervisor came by, did some inquiries and came back to me and said that there has been some confusion. Someone had ordered the exact same things I ordered and they were served first. I explained it all good, but how come the order numbers got mixed up. The supervisor then told me that some of the waitstaff are still under training and this might have contributed to this confusion. I said it’s all good. I explained that I also work in the service industry and I appreciate the work being done, in this instance it felt like someone dropped the ball and instead of taking anymore time from the floor staff, I preferred to talk to a supervisor.

During meal service, the supervisor came by once again , apologised once again and gave me a fruit platter. I refused it profusely because my intention was not to get any favours, but just to highlight an issue. She said that she appreciated that I asked to talk to a supervisor and insisted that I take the fruit platter.

View attachment 383222
Click to expand...
Update to this: as I was leaving the lounge as MH started boarding 1 hour prior to departure, another wait staff approached me. She seemed senior staff. She asked if the kitchen had some issues with my order. I explained what happened. She said that what happened shouldn’t have happened and she was approaching me to see if there is anything she can do to make things a bit better. I thanked her and explained that I don’t need anything else and that I understand that mistakes like these happen.

I also explained what I thought happened and why I asked for a supervisor and she was happy that I brought this to the supervisor’s attention.

She spent some time taking about things at the lounge and even said next time I’m at the F lounge to ask for her by name and she’ll take care of things for me.

I won’t be doing this - but I appreciate the follow up and gesture.
 
Ade said:
Update to this: as I was leaving the lounge as MH started boarding 1 hour prior to departure, another wait staff approached me. She seemed senior staff. She asked if the kitchen had some issues with my order. I explained what happened. She said that what happened shouldn’t have happened and she was approaching me to see if there is anything she can do to make things a bit better. I thanked her and explained that I don’t need anything else and that I understand that mistakes like these happen.

I also explained what I thought happened and why I asked for a supervisor and she was happy that I brought this to the supervisor’s attention.

She spent some time taking about things at the lounge and even said next time I’m at the F lounge to ask for her by name and she’ll take care of things for me.

I won’t be doing this - but I appreciate the follow up and gesture.
Click to expand...
That's what I call proper service.
 
Lallier only in the lounge this morning. Seems the other 3 choices are stuck in transit somewhere. I did ask for the team if Qantas were freighting it.
Eggs Benedict cold as usual, corn fritters acceptable. Pancakes passed the test according to Mrs.
 
Brekkie menu 10MAY

IMG_8286.jpeg

had the usual fritters and 2 slices of sourdough. I usually make a sandwich - fritters, mashed avo, tomato chutney, butter and sour cream … tasty good

IMG_8287.jpeg

Amazing service today at SYD F. Did not wait for the meal to be served.

Although I wonder if I got someone else’s meal? 🤣 - it was that quick …
 
Haven’t been in the Flounge for breakfast in a while- has anyone had those Japanese sounding “breakfast salads”?

It mentions seaweed, just wondering how fishy this might taste? I can’t eat any seafood so even just the taste of seaweed tends be offputting for me. And I hate ordering and then not eating it, such a waste.
 
Berlin said:
Haven’t been in the Flounge for breakfast in a while- has anyone had those Japanese sounding “breakfast salads”?

It mentions seaweed, just wondering how fishy this might taste? I can’t eat any seafood so even just the taste of seaweed tends be offputting for me. And I hate ordering and then not eating it, such a waste.
Click to expand...
I'd swerve the salad if I were you.

Nori is indeed seaweed. It does have a subtle taste of the sea in my opinion, so if that's really offputting, I'd avoid. Or, ask if the kitchen can make up the dish without nori.
 
Has someone tried the salad?

Honest told, it reads a bit like a fridge raid. I mean, the ingredients are delicious, but I just struggle to see how the ingredients harmonise (yes, I realise the soft poached egg is supposed to be the "sauce", but it seems a bit odd to bring together a salad with a base of soba noodles)
 
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