DJ 737 Business Class

[AdMEL]

Complimentary Limousine Offer for transcontinental Business Class Guests

For a limited time only, eligible Business Class Guests travelling between Perth and Sydney, Melbourne or Brisbane will experience a luxury sedan transfer to and from the airport, ensuring a comfortable and stress-free journey from the moment you leave home.
To receive complimentary limousine transfers simply book an Eligible Business Fare between 7 September and 11 November 2011 for travel between 28 September and 11 November 2011.
Complimentary limousine transfers can be requested up to 6 hours prior to your scheduled flight departure or arrival. To make a request, call Virgin Australia on 13 67 67 between 6:00am and 10:00pm AEST Monday to Sunday and quote your booking reference number.
Complimentary limousine transfers are available within 60km of Sydney Domestic Airport, Melbourne Domestic Airport, Brisbane Domestic Airport and Perth Domestic Airport. If you require a limousine beyond the range of the complimentary service you can pay our limousine partner for the additional distance; the limousine partner will inform you of the additional cost when you book your transfers. Limousine transfers will be provided by Virgin Australia’s limousine partner.
Terms and Conditions apply. For more information view our FAQs.
Terms and Conditions

1. Eligible Business Fare means a confirmed reservation in full Business class on a Virgin Australia transcontinental flight between Perth and Sydney, Melbourne or Brisbane (either direction). For the avoidance of doubt, Guests holding upgraded tickets (paid or complimentary) and interline or code-share tickets for Virgin Australia Business Fares are not eligible to receive the Offer.
2. Eligible Booking Period means between 7 September and 11 November 2011 inclusive.
3. Eligible Travel Period means travel until 11 November 2011 inclusive.
4. To receive the Limousine Transfer Offer, Guests must book an Eligible Business Fare on a transcontinental flight between Perth and Sydney, Melbourne or Brisbane (either direction) during the Eligible Booking Period, for travel during the Eligible Travel Period.
5. Limousine transfers will only be supplied in a Guest’s originating and terminating ports, and will only be supplied in Sydney, Melbourne, Brisbane and Perth. Limousine transfers will not be supplied to Guests in other ports or to Guests transiting through Sydney, Melbourne, Brisbane or Perth.
6. For a Return booking where one of the flights is outside the Eligible Travel Period, the Limousine Transfer Offer only applies to the flight within the Eligible Travel Period.
7. Limousine transfers must be booked by the Guest at least 6 hours prior to the scheduled flight departure (for transfers to the originating airport) or scheduled flight arrival (for transfers from the arrival airport), by calling Virgin Australia on 13 67 67 between 6:00am and 10:00pm AEST Monday to Sunday and quoting the Virgin Australia booking reference number.
8. Limousine transfers will not be available for requests made within 6 hours of the flight departure or arrival time.
9. Once Virgin Australia has confirmed a Guest’s eligibility to receive the complimentary limousine transfer, the call will be transferred to the third party limousine partner to confirm limousine transfer details (including, but not limited to, pick-up and drop-off addresses and pick-up times).
10. The Guest will receive direct contact details for the limousine partner at the time they book their transfer with the limousine partner.
11. Complimentary limousine transfers are available within a distance of 60km from Sydney Domestic Airport, Melbourne Domestic Airport, Brisbane Domestic Airport and Perth Domestic Airport. Guests travelling further than 60km to or from the applicable airport must pay for the additional distance. The limousine partner will inform the Guest of the additional cost at the time of requesting the limousine transfers, and the Guest will make payment directly to the limousine partner.
12. The limousine partner will advise the Guest of the pick-up time for the transfer in advance of the date of travel. This pick up time is neither flexible nor negotiable. The chauffeur will wait at the nominated pick-up address for a maximum of 30 minutes beyond the agreed pick-up time. If the Guest does not meet the chauffeur and does not contact the limousine provider within 30 minutes after the nominated pick-up time, the limousine transfer will be cancelled and the Guest will not be entitled to any compensation for the cancelled booking.
13. Guests are responsible for advising the limousine provider directly of cancellations to a booked limousine transfers, and of any changes to a booking, including (but not limited to) date, time, pick-up address, drop-off address and departing or arriving flight number. While Virgin Australia team members are able to provide a Guest with contact information for the limousine provider, they are unable to make changes to a limousine transfer on a Guest’s behalf.
14. Unaccompanied minors can receive limousine transfers only if accompanied in the vehicle by a parent or guardian.
15. Complimentary limousine transfers are provided by third party limousine partners. Virgin Australia is in no way responsible for the acts or omissions of such third party limousine providers. Specifically, Virgin Australia has no liability for any loss or damage, personal injury, or death suffered or incurred by a Guest during the use of such facilities and services unless such loss, damage, personal injury or death is caused solely by Virgin Australia’s negligence.

With particular reference to the underlined bold clause, does anyone know whether the limo offer applies to business reward tickets?

 

[Deleted member 29185]

With particular reference to the underlined bold clause, does anyone know whether the limo offer applies to business reward tickets?

Eligible Business Fare means a confirmed reservation in full Business class

Interesting question. I'd have thought the above quote means a full payed rate and perhaps (though just my opinion and far from definite) a JASA. I doubt a reward flight would be classed so, but......it does just say "full business class' rather than "full business fare" and of course it can be argued that a reward flight is not an upgraded ticket but a purchased ticket (with points or points/cash) for "full business class". I liken reward flights to sale fares and JASA flights to full fares but that too is just my way of thinking and nothing from those T&Cs seem to rule them out.

In short, DJ would probably be the best contact to answer that one. VA may wish to comment.

 

[MadFairlane]

Morning all...

Just want to get some peoples thoughts on the following.

I've got a trip booked BNE - PER and return on the 25th and 30th respectively of this month.
Flight over is just fully flex economy, but I booked the return in full fare PE class...

Now with the new 737 services coming online on the 28th of September, it would appear that there is now no PE on my return flight.
I would assume this means that I will be sitting in J now on the return flight???

Would be nifty to get to check out one of the first few J services on the transcon flight to BNE...



Terrence.

 

[Deleted member 29185]

Now with the new 737 services coming online on the 28th of September, it would appear that there is now no PE on my return flight.
I would assume this means that I will be sitting in J now on the return flight???

I would assume the same thing except we don't know yet if they are putting all the BSI's on the MEL, SYD & BNE-PER runs or if there will still be some un-upgraded 800s flying them whilst the upgrade programme is undertaken fully. I guess it is a wait and see and hope!

 

[LiamR]

I just stepped off a red 737-800 in the old Virgin livery,

The crew were saying that business class meals, trays and other services were loaded as a trial. Went up to the Front Galley to check it all out. It's all the same stuff they have on A330s, just less of it.

Could you believe the look on my face when she asked if I wanted to try it?

Even though it was afternoon, I tried the Pineapple Pancake. Very nice.

They must be trailing it, can't be far away!!

 

[jaspon]

I would assume the same thing except we don't know yet if they are putting all the BSI's on the MEL, SYD & BNE-PER runs or if there will still be some un-upgraded 800s flying them whilst the upgrade programme is undertaken fully. I guess it is a wait and see and hope!

All flights Sydney, Melbourne and Brisbane to Perth from 28 Sep will be scheduled with either new 737 800 BSI aircraft / refitted 737 800 dual configuration or Airbus A330 from syd)

There will be NO premium economy on these flights

Current BSI aircraft with dual configuration ( economy/business) in fleet are -
YFC
YFE
YFF
YVA
YIA
YIB

Current refitted aircraft with dual configuration ( economy/business)
BZG
VUV

 

[Justchecking]

Yes but, are eight aircraft enough to cover the daily frequencies from Mel, syd & bris? How many flights a day? 10 flights a day not including the a330 ones.

 

[jaspon]

Yes but, are eight aircraft enough to cover the daily frequencies from Mel, syd & bris? How many flights a day? 10 flights a day not including the a330 ones.

no doubt more older aircraft will be fitted with dual class prior to the 28th.
I am sure DJ is all over it.

 

[Justchecking]

Well 2 weeks is enough time to spit out one in progress and maybe one more also, but it's a fine line. No spares right away....

 

[LiamR]

Well 2 weeks is enough time to spit out one in progress and maybe one more also, but it's a fine line. No spares right away....

I thought they could do two a week?

I think? Could be wrong.

 

[DSFlyer]

Well I am booked Business Sydney to Perth on the 27th and then Business Perth to Melbourne on the 29th - hoping for BSI on the 29th

 

[lovestotravel]

In Business Class you'll be provided with a Digiplayer XT which will have a selection of six movies, ten TV programs, music podcasts and games.

Pathetic

Where is the new IFE ?

Thought that was going to be well and truly announced by now

 

[Noob]

I think the VA rep gets the point that we want the new IFE - When it is ready, it is ready!

 

[Deleted member 29185]

I think the biggest annoyance for people with the IFE is the dragged out announcement and the inconsistency in the offering. Some planes with FTA, some planes without, some offered Digiplayers, some not, sometimes LTA free for all and sometimes not!

Combine this with the inconsistency with PE seats and one can understand the frustration of the travelers (especially if they crave entertainment).

Just a suggestion for DJ, make the announcement sooner rather than later. Most will be happy to wait a bit, if we know what is on the way.

As I've said previously, IFE is not a high priority for me but tomorrow I'm doing a OOL-MEL with the family so I'd really appreciate FTA for that. 2.5 hours is asking a fair bit for kids to sit still, but mind you, I've already instructed them to make sure their various electronic gizmos are fully charged, just in case!

BTW, row 3 tomorrow for us! Bring on a BSI ....and my first gold flight!

 

[777]

I'd really appreciate FTA for that. 2.5 hours is asking a fair bit for kids ...

BTW, row 3 tomorrow for us! Bring on a BSI ....and my first gold flight!

Unfortunately the BSI's are the ones without the IFE! So they are probably not the ones you want on a long 2.5hr flight with the kids.

That's the fundamental gripe i've got with VA about this. They are exclusively deploying their planes without IFE on the PER-MEL/SYD/BNE. A bonus if you're in business class but a downgrade for a lot of people up the back of the bus. I also don't think they're really doing anything to warn most economy travellers that they need to bring their own fun.

 

[LiamR]

Unfortunately the BSI's are the ones without the IFE! So they are probably not the ones you want on a long 2.5hr flight with the kids.

That's the fundamental gripe i've got with VA about this. They are exclusively deploying their planes without IFE on the PER-MEL/SYD/BNE. A bonus if you're in business class but a downgrade for a lot of people up the back of the bus. I also don't think they're really doing anything to warn most economy travellers that they need to bring their own fun.

Yeah, I agree with you 777, their latest aircraft which will be operating on the longest routes are the only ones which don't have IFE? I bit strange.

One would assume that by the time they have J operating to PER, the IFE solution will be rolled out (or turned on).

 

[Deleted member 29185]

Unfortunately the BSI's are the ones without the IFE! So they are probably not the ones you want on a long 2.5hr flight with the kids.

That's the fundamental gripe i've got with VA about this. They are exclusively deploying their planes without IFE on the PER-MEL/SYD/BNE. A bonus if you're in business class but a downgrade for a lot of people up the back of the bus. I also don't think they're really doing anything to warn most economy travellers that they need to bring their own fun.

Hence why I have them charging their iTouches, Gameboys and whatever just in case.

 

[lovestotravel]

I think the VA rep gets the point that we want the new IFE - When it is ready, it is ready!

Very poor to be rolling out more 1/2 finished products!

From memory everything was meant to be launched by now and as I said last time, given the seats are not pre-fitted with any space for IFE screens it's going to be a very poor portable solution

 

[pauly7]

Very poor to be rolling out more 1/2 finished products!

From memory everything was meant to be launched by now and as I said last time, given the seats are not pre-fitted with any space for IFE screens it's going to be a very poor portable solution

Unless they rip all the seats out!! I know I'm dreaming...

I think they have been caught on the hop to be honest with QF's streaming iPad announcement for non AVOD IFE equipped aircraft... What else is VA going to do?

 

[Noob]

Very poor to be rolling out more 1/2 finished products!

From memory everything was meant to be launched by now and as I said last time, given the seats are not pre-fitted with any space for IFE screens it's going to be a very poor portable solution

No, it wasn't "all" meant to be launched by now, the game change goes well into next year according to VA.

At this stage you are just guessing - VA isn't going to release a new IFE product that is not of the same calibre or better than what QF is rolling out on their Domestic fleet. It just wouldn't be smart - and nothing new so far coming out of the 'game change' has been sub-standard.

All this about "the seats would have to be replaced" is a pretty bold statement given that VA only knows the fine details about their seats, the IFE, and what is and is not feasible.