Does WP guest for Qantas F lounge need to be on same flight?

[durbrain]

Oneworld is about "introducing" you to oneworld airlines other than your home airline. The home airline does not need oneworld status, they have you home airline status.

Look, I am passing on what I was told. Believe what you want!

 

[medhead]

Look, I am passing on what I was told. Believe what you want!

There is plenty of experience that says the FF service centre are not the ones sitting as gatekeepers on the lounge. I'll continue to believe that the FF service centre are not the ones who decide lounge access.

 

[durbrain]

My boarding pass says QF PLATINUM EMERALD. When flying QF.

 

[serfty]

There have not been any 'changes'. It's just that members have misinterpreted the rules as 'QF status' trumps 'OW status' which is not true. A QF WP is both WP and OWE. If you wish to bring in a guest flying on an alternative OW carrier when you are flying QF then you are doing that under the OW entitlement, not the QF entitlement. If you are flying a QF non-OW codeshare (e.g. Air China) then you can only bring in a guest on that flight as you only have QF (as a WP) but not OW entitlements. Agree, however, that the rules could be stated in a simpler manner. ....

You are misreading the application of the rules.

The general oneworld lounge access rules ONLY apply in relation to a travel circumstances when more than one oneworld member airline is involved. For example, a oneworld member airline's First/Business passenger (or their Sapphire/Emerald elites) using a lounge of a different oneworld carrier.

So if a passenger travelling Cathay Pacific in First Class wishes to use a Qantas lounge then oneworld rules apply.

If a passenger travelling Cathay pacific wishes to use a Cathay Pacific lounge then Cathay Pacific rules apply. For example, CX MPC Silver (oneworld ruby) gets complimentary lounge access at CX lounges before a CX or KA (Dragonair) flight. They would not get lounge access before the same flight at a lounge operated by another oneworld airline.

Similarly, if a Qantas Emerald wishes to use a Qantas lounge before a Qantas Flight then Qantas Rules apply.

And, if a Qantas Emerald wishes to use a British Airways lounge before a Qantas flight then oneworld rules apply.

 

[durbrain]

You are misreading the application of the rules.

Evidently my reading abilities are sub-par. If you would please impart your English mastery upon me and define the word 'ANY' (https://www.oneworld.com/ffp/lounge-access - Members of oneworld airline frequent flyer programmes with the equivalent of oneworld Emerald or Sapphire tier status can use lounges offered by oneworld airlines when departing on any flight marketed and operated by any oneworld member airline, regardless of cabin class being flown (exceptions are noted below).

Alternatively, please refer me to the clause which explicitly outlines what you and others have rehashed endlessly without evidence to date.

 

[opusman]

Evidently my reading abilities are sub-par. If you would please impart your English mastery upon me and define the word 'ANY' (https://www.oneworld.com/ffp/lounge-access - Members of oneworld airline frequent flyer programmes with the equivalent of oneworld Emerald or Sapphire tier status can use lounges offered by oneworld airlines when departing on any flight marketed and operated by any oneworld member airline, regardless of cabin class being flown (exceptions are noted below).

Alternatively, please refer me to the clause which explicitly outlines what you and others have rehashed endlessly without evidence to date.

You can quote that text until the cows come home, it doesn't make it true (or at least, doesn't make your interpretation of it true).

The access rules for the international lounges for Gold, Platinum and WP1 all say that the guest must be travelling on the same flight. And yet all these members have OW status which according to you renders this rule completely void. So why would Qantas have these rules at all?

 

[madrooster]

Evidently my reading abilities are sub-par. If you would please impart your English mastery upon me and define the word 'ANY' (https://www.oneworld.com/ffp/lounge-access - Members of oneworld airline frequent flyer programmes with the equivalent of oneworld Emerald or Sapphire tier status can use lounges offered by oneworld airlines when departing on any flight marketed and operated by any oneworld member airline, regardless of cabin class being flown (exceptions are noted below).

Alternatively, please refer me to the clause which explicitly outlines what you and others have rehashed endlessly without evidence to date.

It's a Qantas lounge, and Qantas can impose their own rules on their own elites. That applies with all oneworld carriers, though most don't choose to impose their own rules. AA does (detrimental), QF does (detrimental), CX does (beneficial). We are all saying that you may be let in by whoever is at the lounge entry desk, but there'd be no guarantee your guest will be allowed in as the official rules state that your guest must be on the same flight.

 

[durbrain]

You can quote that text until the cows come home, it doesn't make it true (or at least, doesn't make your interpretation of it true).

The access rules for the international lounges for Gold, Platinum and WP1 all say that the guest must be travelling on the same flight. And yet all these members have OW status which according to you renders this rule completely void. So why would Qantas have these rules at all?

I have explained this already numerous times.

There are situations where one can be QF but NOT OW. In those situations, the eligibility can only be determined by QF status. If there were no QF status rules, how would one get access to the lounge when flying Jetstar, Emirates, Air China etc?

I am unsure how I have 'misinterpreted' the oneworld rules. They are written in plain English. The FF team have clarified this to me. Either please explain how my understanding of the English language needs improvement or show me some evidence that your 'rule' ("OW does not apply when flying a OW airline using their own FF program") is true.

 

[durbrain]

It's a Qantas lounge, and Qantas can impose their own rules on their own elites. That applies with all oneworld carriers, though most don't choose to impose their own rules. AA does (detrimental), QF does (detrimental), CX does (beneficial). We are all saying that you may be let in by whoever is at the lounge entry desk, but there'd be no guarantee your guest will be allowed in as the official rules state that your guest must be on the same flight.

Wrong. AA does not impose their own rule. The exception everyone keeps harping on about is part of the OW rules (read the page!). CX rules for its own program are more flexible than OW. So members that want to use these extra benefits can use them under the CX MP program entitlements! It is not a matter of CX MP rules 'trumping' OW rules.

There is no evidence that any airline is allowed to break OW rules even when applying to their own members. The only suggestion of such is by members of this forum who feel QF is truly the one exception out there (despite a FF team member stating otherwise).

 

[madrooster]

show me some evidence that your 'rule' ("OW does not apply when flying a OW airline using their own FF program") is true.

I'd hate to be rude, but the evidence may be when you get to the lounge front desk. We're all telling you from experience, but you've chosen not to believe us and you only want to hear what you've chosen to hear.

 

[juddles]

View attachment 66486

My boarding pass says QF PLATINUM EMERALD. When flying QF.

But isn't that a boarding pass issued in LAX for travel to BNE? I haven't gone through there for a while, but that flight used to leave from the main terminal, not Tom Bradley, so the applicable First Class (OWE) lounge would be the American one, so it would be needed to gain entry there, and as AA staff they would need to understand that QF "Platinum" is OWE. That was before though?

 

[durbrain]

I'd hate to be rude, but the evidence may be when you get to the lounge front desk. We're all telling you from experience, but you've chosen not to believe us and you only want to hear what you've chosen to hear.

I can say about the 'front desk' what you guys have been saying about the 'FF team'. There are numerous occasions where the lounge 'front desk' has been wrong! The LAX QF business lounge fiasco being an obvious example.

What I am telling everyone is what I have been told from an 'official' source (whether you believe them or not). And what I have been told is completely in keeping with all the explicitly written rules on both Qantas and OW websites. Nobody has presented any evidence to the contrary other than to say "that's the way it is" or "I know from experience" or "you can't read". I have asked multiple times for anybody to cite a clause or term anywhere which backs up these assumptions and all I get is the same response rehashed over and over.

Whether you have success entering lounges under OW rules is ultimately up to the ppl manning the desk. Nonetheless, if I ever need to use the OW entitlement, I will be able to state what I have been told by QF themselves and others can do the same.

 

[durbrain]

But isn't that a boarding pass issued in LAX for travel to BNE? I haven't gone through there for a while, but that flight used to leave from the main terminal, not Tom Bradley, so the applicable First Class (OWE) lounge would be the American one, so it would be needed to gain entry there, and as AA staff they would need to understand that QF "Platinum" is OWE. That was before though?

No it departs from Tom Bradley and uses the QF First lounge. That wasn't the point of the picture. My point was the pass explicitly states FF PLATINUM EMERALD even though everyone here seems to think OW status is not acknowledged by QF for QF members.

 

[opusman]

There are situations where one can be QF but NOT OW. In those situations, the eligibility can only be determined by QF status. If there were no QF status rules, how would one get access to the lounge when flying Jetstar, Emirates, Air China etc?

You're not being consistent in your arguments. According to you, as a Qantas Platinum flying Qantas, I can elect to be treated as a generic oneworld member. So why would Qantas bother to have rules that, according to you, they can't enforce because they clash with the oneworld ones?

 

[juddles]

No it departs from Tom Bradley and uses the QF First lounge. That wasn't the point of the picture. My point was the pass explicitly states FF PLATINUM EMERALD even though everyone here seems to think OW status is not acknowledged by QF for QF members.

And MY point then would be that it is just a boarding pass, and I would place no real weight on what it does or does not say. Hell, it is common for me, when getting several boarding passes issued to me for a multi-sector trip, that half show my QFF and OWE status, and the others only show the QFF number with neither Platinum nor Emerald showing on them. Go figure that one!

In any case, I understand how you arrived at your interpretation of the rules, and I tend to agree, but I would also listen to what several (not "everyone") here is telling you through bitter experience - don't think that just because someone in QF interpreted them one way to you, that that is firm. You can be right all you like to a lounge staff member who doesn't let you in, but being right won't affect their decision at the time.

It just leaves you mad

 

[durbrain]

You're not being consistent in your arguments. According to you, as a Qantas Platinum flying Qantas, I can elect to be treated as a generic oneworld member. So why would Qantas bother to have rules that, according to you, they can't enforce because they clash with the oneworld ones?

No, as a QF WP FF flying QF, yes you can be treated as a OWE member. You don't need to the majority of the time, but for that rare instance when you want to bring in someone else on a different OW flight, then that is your only avenue to do so. It doesn't 'clash' with the QF rules. It is simply you choosing to use the OW entitlement in the same way that using QF WP to enter on a Y fare does not 'clash' with the travel class rule.

When entering a QF lounge, you can be:
1. QF and OW
2. OW but not QF
3. QF but not OW

Situation 3 requires there to be a separate set of rules for QF members! Read my post above!

 

[opusman]

All QF status members have OW status, situation 3 does not exist.

 

[durbrain]

In any case, I understand how you arrived at your interpretation of the rules, and I tend to agree, but I would also listen to what several (not "everyone") here is telling you through bitter experience - don't think that just because someone in QF interpreted them one way to you, that that is firm. You can be right all you like to a lounge staff member who doesn't let you in, but being right won't affect their decision at the time.

It just leaves you mad

I have never said anything about you not running into trouble at the lounge gate. I was simply stating what was told to me by QF is consistent with all terms, conditions and rules as listed on both websites. One can then use this information if they run into trouble trying to exercise their OW entitlement. Nobody is forcing anyone to exercise these entitlements! Ppl can believe the world is flat, that vaccines are poisonous and that Qantas treats their members like 2nd class citizens - that's their prerogative!

 

[durbrain]

All QF status members have OW status, situation 3 does not exist.

Wrong. OW status is only recognised when flying on a OW marketed and operated flight (http://www.qantas.com/travel/airlin...ional-t1/international-first-lounge/global/en - read the page!). So if you are on a QF codeshare with AirChina, your OW status is not recognised. Same with Jetstar, Emirates etc.

 

[defurax]

that Qantas treats their members like 2nd class citizens

The simplest explanation why QF WP can only guest a PAX flying on the same flight is that QF cannot invoice another airline for the lounge entry. Whilst in the case of a OWE flying QF or another OW airline and entering with a guest, both entries will be invoiced to the OWE "home" program. So there is an incentive for QF to limit guest access because they cannot recover the money from another airline.