Double Status Credits (book by 5/2/18, fly 12/2/18 to 20/1/19)

[Brettmcg]

I can't remember but am I right that there's an overlap between last year's promo and this year's? I wonder if that will have an impact on how speedily DSC post.

There is.

The promotional period from last year's offer goes until 19FEB18, and the start of the promotional period for this year is 12FEB18.

If they have some way of "switching off" the vouchers, are they going to do that now and potentially affect those who still have legitimate bookings as per last year's T&C?

 

[cwphoto]

If anyone has made a booking online our system will generate a ticket within 15minutes if it is done correctly, if a ticketed is not issued then its QFs fault and the frequent flyer team will open up the history of the booking to see if it qualified, im assuming if they can see it was a credit voucher and the flights were put in at a later date they would not credit the double SC manually.

The board says “any Qantas flight vouchers that are purchased during the Double Status Credit offer period are ineligible to earn the double Status Credit bonus.”

I don’t represent QF and im not here to argue, im just here for points and double SC too lol, made a booking for $3200 to get me 710SC

I'll take this advice with a very large grain of salt. In all my years as a 'status optimiser', I often hear opinions from insiders about such (I know about 30 employees personally) - but it always comes back to the community here being correct with their concise research and/or experience - MASAs, ORCs, Gift Vouchers, empty PNRs etc.

You guys simply don't know..

 

[sostopher]

I can't remember but am I right that there's an overlap between last year's promo and this year's? I wonder if that will have an impact on how speedily DSC post.

Indeed there is. Last year's (targeted) promo period lasts until 6 September this year IIRC.

 

[QF WP]

I can't remember but am I right that there's an overlap between last year's promo and this year's? I wonder if that will have an impact on how speedily DSC post.

There is. The promotional period from last year's offer goes until 19FEB18, and the start of the promotional period for this year is 12FEB18.

If they have some way of "switching off" the vouchers, are they going to do that now and potentially affect those who still have legitimate bookings as per last year's T&C?

I'd be mightly unhappy with QF (see my most recent post in last years thread Double SC for all! (Book until midnight 6th Mar, Travel Mar 2017 - Feb 19, 2018)) and can't see how they can change the T&C's to turn off any existing vouchers.

 

[CMA222]

And earlier (message #495 in the thread)
Too much ambiguity in this. What's a 'flight voucher', please? Does it refer to gift vouchers? Precise terminology would be quite helpful when communicating the T&C's and attempting to enforce them. If the QF internal messaging and instructions are at the level quoted here, what hope do we have with their customer service agents being able to do the their job right???

I asked the same question a long way back in the thread and finally found this:

Qantas Vouchers | Terms and Conditions

A Qantas Voucher is or includes a Qantas Gift Voucher and a Qantas Customer Service Voucher.

 

[TheRealTMA]

Im just a pleb in QF lol, but i do know a lot about how everything works and the loopholes, i don’t make big decisions, im just a normal guy whos interested in aviation lol.

It depends how the system determines eligibility, im guessing previously it was just based on PNR creation date, which is why vouchers would have worked. They may have updated it to check the date of issue for the FIRST ticket, and also PNR creation date.

The notes on our QF board say they won’t work though. But im just a pleb so don’t quote me.

Do you work in QF IT?

 

[Tropic]

Will be keen to know status of gift vouchers too.




I think this is my first post after being LTL ☺

 

[aussierob]

Thanks for your contributions PenguPenguin, it's good to have a QF employee's insight ... don't get yourself in trouble though!

The board says “any Qantas flight vouchers that are purchased during the Double Status Credit offer period are ineligible to earn the double Status Credit bonus.”

If that's the case and none of the Gift Vouchers I bought myself last week end up yielding DSC then Qantas will have definitely "Cooked the Goose that lays Golden Eggs" as far as I'm involved... the extra flights I took this year just to "use up" my $50 DSC vouchers have totalled many maaaany thousands of dollars. Choosing business or 'comfort seat' to up the credits, status runs to NZ, Adelaide, Perth, Darwin ... these will all stop now.

All I've bought that strictly qualifies me for DSC now is a return SYD-LAX trip in Business (sale) for the end of the year. And now no motivation to use up any of the vouchers ... they may as well be given to friends or family that will use them to redeem the cheapest Red E-Deal they can find.

Qantas, CHECK THE NUMBERS CAREFULLY. You've got so many more dollars out of me with Double Status Credits (to get me to Platinum) than it would have cost you in the few toasted sandwiches I helped myself to in your various Q clubs.

 

[RichardMEL]

Do you work in QF IT?

To be fair this is a QF Loyalty decision more likely than not. IT would implement, and let's assume the revised wording means they have made *some* sort of changes, it's really a decision for Loyalty (possibly marketing, but I doubt it tbh) to have made, and thus they are the ones that would know, and only a select number within the ranks therein.

Sure, a coder or three in IT probably also know, but they come at it from a totally different angle.

imho

 

[Deleted member]

Qantas have shown that IT is not their strong point. if it were then im guessing the web site would be a breeze to use and way more efficient.
if things change, I may think again about trying to be 100% loyal.
im getting close to LTG, and Im already LTQP so while i like being WP, that may not be as easy as it otherwise might be from now on.
Que sera as they say.

 

[Pushka]

Well I’m still bummed I was on my L plates here when JASA was around.

 

[mviy]

I will likely keep on flying enough to make sure that I reach LTS before I'd otherwise fall back to NB but then to achieve that will require a lot less QF flying than I've been doing the past few years.

 

[RooFlyer]

Will be keen to know status of gift vouchers too.

I think this is my first post after being LTL ☺

Welcome Why not y'all wander over to the Introductions thread and do it proper, like.

 

[Sdtravel]

I will likely keep on flying enough to make sure that I reach LTS before I'd otherwise fall back to NB but then to achieve that will require a lot less QF flying than I've been doing the past few years.

with this years DSC i should hopefully hit LTS.
Then the big questions remains. Do i go for LTG or try to wean myself off status and hope my 3 year average means i can get a comp next year.

 

[Tropic]

Welcome Why not y'all wander over to the Introductions thread and do it proper, like.

Thanks. Will do.

 

[RooFlyer]

If anyone has made a booking online our system will generate a ticket within 15minutes if it is done correctly, if a ticketed is not issued then its QFs fault and the frequent flyer team will open up the history of the booking to see if it qualified, im assuming if they can see it was a credit voucher and the flights were put in at a later date they would not credit the double SC manually.

The board says “any Qantas flight vouchers that are purchased during the Double Status Credit offer period are ineligible to earn the double Status Credit bonus.”

I don’t represent QF and im not here to argue, im just here for points and double SC too lol, made a booking for $3200 to get me 710SC

I get you don't represent QF and appreciate your chipping in.

But: "our system will generate a ticket within 15minutes if it is done correctly," - what on earth does that mean? We go on-line and book a ticket, and pay for it by filling in and ticking the boxes... there's not much leeway for error, else we don't get to the end. So why doesn't it always ticket within the magical 15 minutes?

To settle a lot of questions here, what is Qantas' official definition of "promotion period" and/ or "offer period" ?

What's obvious to Qantas insiders like yourself isn't always obvious to Joe Public. I recall an earlier discussion where you said something like Qantas booking classes (the letters) are always apparent etc ... by looking up 'reveal code' or similar on one's browser. Not really, I thought in that case

 

[RichardMEL]

The QF Booking classes are only apparent post booking (apart from any browser or javascript tweaks) eg on a confirmation page you can see "Status: Confirmed / Travel Class: Economy (M)"

as for "Promotion Period" I firmly believe that means, in this case, Febuary 12-Jan 20, 2019 - as it is mentioned within the context of other T&C on the small print to refer to that.

 

[RooFlyer]

as for "Promotion Period" I firmly believe that means, in this case, Febuary 12-Jan 20, 2019 - as it is mentioned within the context of other T&C on the small print to refer to that.

Sure, but it would be nice to have QF's own black-letter definition. Most entities would define these formally up front, such as "Promotion period" means ....

 

[mviy]

Sure, but it would be nice to have QF's own black-letter definition.

Where would be the fun in not knowing what will happen with that?...

 

[JohnK]

Way too much discussion on vouchers in this thread.

About a third of the way down it states "Flight gift vouchers purchased but not redeemed for an eligible flight booking during the promotion period will not earn double Status Credits."

I think if you purchase the voucher you need to redeem it by the end of the promotion period.

The end of the promotion period is not the end date to book flights but rather the end date to take the flights.

This means if you purchase a gift voucher before 05/02/2018 and you book flights later for travel in July 2019 you won't receive double SCs for those flights.