Double Status Credits (book by 5/2/18, fly 12/2/18 to 20/1/19)

[Pushka]

I'm struggling to see how book between 1 Feb and 5 Feb reasonably means book between 1 feb and 20 jan next year.
An IT glitch making this work does not make it reasonable to think that 1 - 5 feb includes 6 feb to 20 jan.

I sure a lawyer could reasonably make the case that delayed booking to gain a benefit against the conditions is fraudulent.

And how do you know this is exactly what Qantas intended? Why do you presume it’s a glitch?

When Red Roo was active he/she confirmed that delayed bookings would accrue DSC’s. So it’s pretty rank to call it fraud now.

 

[Deleted member 29185]

QF aren't going to instigate any legal action at all. That's absurd. If anything, given certain outcomes, there may be customers who talk of that ... but I'd suggest that's all it would be, just talk. No one is going to sue over SCs, which have no monetary value.

The reality is, the vouchers will work ... or not. Time will tell.

 

[Vic]

The problem is, you are not reading the T&Cs, or even what other members are saying. Nobody said "book between 1 Feb and 5 Feb" means "book between 1 feb and 20 jan next year" (obviously).

[snip]

In summary, QF's T&Cs are so badly written that they are meaningless, so there is no possibility of QF taking action against anyone who has purchased vouchers for use with this promotion. The other way around is potentially a different story though.

I have read the T&C actually. They clearly say "Book an eligible Qantas operated flight between 1 February and 5 February 2018".

That's pretty clear to me, and nothing other members are saying changes the meaning to me. Buying a gift voucher does not involve a qantas operated flight until the voucher is redeemed. Some other members are saying they can use gift vouchers to book that qantas operated flight between 6 Feb and 20 Jan and still get double status credits. so I'll have to disagree with what you think they are saying.

I completely agree about the quality of the writing for the conditions.
There is actually a very high chance that Qantas will take action by blocking or reverseing bonus status credits on vouchers redeemed after 5 Feb. At least that is my conclusion about the intention behind the dodgy late change to the conditions. It is then up to the customer to challenge Qantas, something that could be easily shut down as I posted.

The term of fraudulent seems rather heavy.

Anyway, delayed bookings made by 20/1/19 may well be within the terms of the offer anyway. We'll find out soon enough once some of those flights have been taken.

And how do you know this is exactly what Qantas intended? Why do you presume it’s a glitch?

When Red Roo was active he/she confirmed that delayed bookings would accrue DSC’s. So it’s pretty rank to call it fraud now.

I see you're confusing what the (poor) IT systems allow with the conditions on the promotion. Not at all presumption. The terms clearly say book a qantas operated flight between 1 feb and 5 feb. They do not say we'll give you double status credits on any flight between 1 Feb and 20 Jan. There is also the issue of the fares between 1 and 5 Feb compared to after 5 Feb. I think it is reasonable to say Qantas intended to place a limit of flights that got the bonus from the very fact that there are terms and conditions on the promo.

the strong rejection of my opinion that this is basicly fraudulent helps explain the lack of discretion about gift vouchers and promotions.

QF aren't going to instigate any legal action at all. That's absurd. If anything, given certain outcomes, there may be customers who talk of that ... but I'd suggest that's all it would be, just talk. No one is going to sue over SCs, which have no monetary value.

The reality is, the vouchers will work ... or not. Time will tell.

I did not say Qantas would take legal action. It would be absurd to make such a conclusion from my post.

 

[Pushka]

I have read the T&C actually. They clearly say "Book an eligible Qantas operated flight between 1 February and 5 February 2018".

That's pretty clear to me, and nothing other members are saying changes the meaning to me. Buying a gift voucher does not involve a qantas operated flight until the voucher is redeemed. Some other members are saying they can use gift vouchers to book that qantas operated flight between 6 Feb and 20 Jan and still get double status credits. so I'll have to disagree with what you think they are saying.

I completely agree about the quality of the writing for the conditions.
There is actually a very high chance that Qantas will take action by blocking or reverseing bonus status credits on vouchers redeemed after 5 Feb. At least that is my conclusion about the intention behind the dodgy late change to the conditions. It is then up to the customer to challenge Qantas, something that could be easily shut down as I posted.





I see you're confusing what the (poor) IT systems allow with the conditions on the promotion. Not at all presumption. The terms clearly say book a qantas operated flight between 1 feb and 5 feb. They do not say we'll give you double status credits on any flight between 1 Feb and 20 Jan. There is also the issue of the fares between 1 and 5 Feb compared to after 5 Feb. I think it is reasonable to say Qantas intended to place a limit of flights that got the bonus from the very fact that there are terms and conditions on the promo.

the strong rejection of my opinion that this is basicly fraudulent helps explain the lack of discretion about gift vouchers and promotions.



I did not say Qantas would take legal action. It would be absurd to make such a conclusion from my post.

Qantas are well aware of this and if they cared they would close the apparent loophole. They may have done so now. But if they haven’t well clearly it isn’t an issue for them. Time will tell.

 

[Vic]

Qantas are well aware of this and if they cared they would close the apparent loophole. They may have done so now. But if they haven’t well clearly it isn’t an issue for them. Time will tell.

I'd say it is a presumption to say it isn't an issue for them just because they haven't changed the IT system. the Qantas website is appalling, as an IT business they are a great airline. I'd say it is more realistic to say this is an issue for Qantas based on them trying to exclude gift vouchers.

 

[Jack_OC]

I did not say Qantas would take legal action. It would be absurd to make such a conclusion from my post.

You said this:

I sure a lawyer could reasonably make the case that delayed booking to gain a benefit against the conditions is fraudulent.

If that was not intended to suggest that Qantas might take legal action, can you clarify what you were trying to suggest? Genuine question.

There is no possibility of anyone taking legal action against QFF members who pursue this strategy. It seems that you agree about that, in which case I really have no idea what point you were trying to make.

 

[Isolar]

I've had something happen that I've not seen before and wonder if it has something to do with QF tweaking eligibility of vouchers.

Booked two $50 vouchers well before the end of the booking period. The first one I did not receive an email but the second one arrived within a few minutes. Wasn't too worried as I had done a screen shot of both confirmation screens and had the relevant PNRs.

Yesterday, I received an E-ticket Itinerary & Receipt for the first voucher PNR. It's booked as QF9097 QZW-QZY departing 24/1/19. Has what looks like a valid ticket number beginning with 081.

The strange thing is I can still call up the voucher and presume make a booking (have not wanted to go too far with this yet).

Given that it has already been issued as a ticket with a dummy flight city pairing, I'm wondering that when I make the actual booking it will flag it as a change and therefore be ineligible for DSC? Also, the departure date of the dummy ticket currently being outside of the promotion period would also make it invalid (even when I change it to an earlier date).

Interested to see what others think.

 

[Jack_OC]

I've had something happen that I've not seen before and wonder if it has something to do with QF tweaking eligibility of vouchers.

Booked two $50 vouchers well before the end of the booking period. The first one I did not receive an email but the second one arrived within a few minutes. Wasn't too worried as I had done a screen shot of both confirmation screens and had the relevant PNRs.

Yesterday, I received an E-ticket Itinerary & Receipt for the first voucher PNR. It's booked as QF9097 QZW-QZY departing 24/1/19. Has what looks like a valid ticket number beginning with 081.

The strange thing is I can still call up the voucher and presume make a booking (have not wanted to go too far with this yet).

Given that it has already been issued as a ticket with a dummy flight city pairing, I'm wondering that when I make the actual booking it will flag it as a change and therefore be ineligible for DSC? Also, the departure date of the dummy ticket currently being outside of the promotion period would also make it invalid (even when I change it to an earlier date).

Interested to see what others think.

Very interesting. Agree that doesn't normally happen - and it didn't happen with any of the vouchers I booked on Saturday (I received normal email confirmations for all of them). Your theory about this being a workaround to exclude the voucher from DSC eligibility is very plausible IMHO.

 

[Vic]

You said this:

If that was not intended to suggest that Qantas might take legal action, can you clarify what you were trying to suggest? Genuine question.

There is no possibility of anyone taking legal action against QFF members who pursue this strategy. It seems that you agree about that, in which case I really have no idea what point you were trying to make.

It's a basic check of the use of gift vouchers that has been discussed. It is intended as a thinking point for those who consider this use to be reasonable. Self reflection versus exorbitant hype. The bravado in saying Qantas will never take legal action does indeed miss the point. Good luck with it all.

 

[PineappleSkip]

Interesting how they exclude last minute travel. The stars almost aligned when a client organised a QF booking BNE-MEL-DXB and managed to create the right PNR after I registered. Courtesy of a name error on the original PNR. However outward travel on 11 Feb. No big deal, I had all my requal ducks lined up previously.

Cheers skip

 

[Pushka]

Very interesting. Agree that doesn't normally happen - and it didn't happen with any of the vouchers I booked on Saturday (I received normal email confirmations for all of them). Your theory about this being a workaround to exclude the voucher from DSC eligibility is very plausible IMHO.

Although in the past as long as the same PNR is used for the change then DSC are still earned.

 

[Jack_OC]

It's a basic check of the use of gift vouchers that has been discussed. It is intended as a thinking point for those who consider this use to be reasonable. Self reflection versus exorbitant hype. The bravado in saying Qantas will never take legal action does indeed miss the point. Good luck with it all.

?? Still wondering whose lawyer you were saying could make a case against us for fraud!

 

[serfty]

?? Still wondering whose lawyer you were saying could make a case against us for fraud!

Reference to legal aspects / lawyers / legalese is pretty irrelevant to this topic;anything that may happen in relation to redemption of vouchers after Feb 5th for flights will boil down to whether or not SC are earned x 2 or not.

Value of same generally would preclude any court based challenge.

 

[JohnK]

I'm struggling to see how book between 1 Feb and 5 Feb reasonably means book between 1 feb and 20 jan next year.
An IT glitch making this work does not make it reasonable to think that 1 - 5 feb includes 6 feb to 20 jan.

I sure a lawyer could reasonably make the case that delayed booking to gain a benefit against the conditions is fraudulent.

This IT glitch has been around for a number of years and endorsed by a company representative 2 years ago.

It wouldn't be an issue now if people were a little subtle and stopped being lazy asking the same question at least once on every page of this thread.

If the IT glitch is shut down it will be dissapointing but not the end of the world.

And one thing I never expected to happen was for AFF to become similar to Ozbargain. The greed is unbelievable. The rush to help one self at the expense of others is unbelievable. My motto now is to keep quiet about any tricks I find and I still have a few up my sleeve.

 

[JohnK]

Booked two $50 vouchers well before the end of the booking period. The first one I did not receive an email but the second one arrived within a few minutes. Wasn't too worried as I had done a screen shot of both confirmation screens and had the relevant PNRs.

Yesterday, I received an E-ticket Itinerary & Receipt for the first voucher PNR. It's booked as QF9097 QZW-QZY departing 24/1/19. Has what looks like a valid ticket number beginning with 081.

The strange thing is I can still call up the voucher and presume make a booking (have not wanted to go too far with this yet).

This is not something new. This is how residual vouchers looked like against your account.

The PNR creation date is the key. Changes to the booking are ok as ling as they fall within the promotion period.

 

[Pushka]

The rush to help one self at the expense of others is unbelievable. My motto now is to keep quiet about any tricks I find and I still have a few up my sleeve.

But your last line is in contradiction to the first.

 

[Isolar]

This is not something new. This is how residual vouchers looked like against your account.

The PNR creation date is the key. Changes to the booking are ok as ling as they fall within the promotion period.

Interesting. I guess it could just have been a hiccup at the time the backend created the voucher and later on the system issued an E-Ticket by mistake.

I'm not too concerned what happens - either way it will get used, DSC or not.

 

[mviy]

Interesting how they exclude last minute travel.

The goal for QF was to get bookings earlier than they otherwise would. For last minute bookings DSC would not achieve this goal so they've got no incentive to hand it out.

 

[QF WP]

I've had something happen that I've not seen before and wonder if it has something to do with QF tweaking eligibility of vouchers.

Booked two $50 vouchers well before the end of the booking period. The first one I did not receive an email but the second one arrived within a few minutes. Wasn't too worried as I had done a screen shot of both confirmation screens and had the relevant PNRs.

Yesterday, I received an E-ticket Itinerary & Receipt for the first voucher PNR. It's booked as QF9097 QZW-QZY departing 24/1/19. Has what looks like a valid ticket number beginning with 081.

The strange thing is I can still call up the voucher and presume make a booking (have not wanted to go too far with this yet).

Given that it has already been issued as a ticket with a dummy flight city pairing, I'm wondering that when I make the actual booking it will flag it as a change and therefore be ineligible for DSC? Also, the departure date of the dummy ticket currently being outside of the promotion period would also make it invalid (even when I change it to an earlier date).

Interested to see what others think.

This is not something new. This is how residual vouchers looked like against your account.

The PNR creation date is the key. Changes to the booking are ok as ling as they fall within the promotion period.

+1 to JohnK's response - I recall looking at my (purchased in December 2016) vouchers [I had 5 of them] using a third party site and seeing similar "dummy" departure and destination points.

Pity I just used them to book flights, otherwise would have been able to look again.

 

[JohnK]

But your last line is in contradiction to the first.

In what way?