Earn points on Bank Transfers

[Happy Dude]

1 - I would not trust these sorts of posts on OzB. Look at the amount of incorrect info people post, like charging annual fee to people who are on free for life, PayAll being rejected because it's being shut down, NAB is going to ruin the Citi Plus account. How many times have we heard stuffs like this before?

2 - Golden goose doesn't live forever. Party doesn't last forever

NAB did ruin the Citi Plus account. Killed it off in fact. Let's hope that's all OZB has gotten right and the golden payall goose isn't killed off.

 

[N0mad]

NAB did ruin the Citi Plus account. Killed it off in fact. Let's hope that's all OZB has gotten right and the golden payall goose isn't killed off.

they did provide a like for like account though, had no issues using the card for ATM withdrawals and purchases in Japan last month.

in fact, the biggest benefit is i didn't need to call them to unlock my card like i had to for Citi every time i went overseas due to lack of use in Oz.

 

[Flashback]

they did provide a like for like account though, had no issues using the card for ATM withdrawals and purchases in Japan last month.

in fact, the biggest benefit is i didn't need to call them to unlock my card like i had to for Citi every time i went overseas due to lack of use in Oz.

Indeed, the only thing missing is fee free withdrawls in Thailand and the US that Citibank ATMs offered.

 

[SOPOOR]

"We want to let you know we will no longer offer Citi PayAll on Citi Credit Cards effective 20 January 2025.
As a result, Citi PayAll payments with a due date of 20 January 2025 and onwards will not be processed."
------------------
Just saw a post there, someone says they received this email

, im devastated

 

[Happy Dude]

Indeed, the only thing missing is fee free withdrawls in Thailand and the US that Citibank ATMs offered.

yes so not quite like for like. I also miss those fee free withdrawals, especially in the wake of the ING enhancements.

 

[diamondhands]

What a shame.

The only benefit is that the $20k credit limit on my Prestige has been holding a bit of a noose around my ability to churn other cards, so at lease I’ll be able to apply more freely now.

 

[aikman]

The only surprise is that it even lasted this long. Free points on a free card was never going to last forever.

 

[konvul]

I haven't received any emails from Citibank, has anyone else?
I'll be closing this card if true - super disappointed but as others have said, surprising it lasted this long.

 

[Chicken]

I haven't received any emails from Citibank, has anyone else?

Nope

I'll be closing this card if true - super disappointed but as others have said, surprising it lasted this long.

My card is free for life, and it comes with 2x Priority Pass visits, so I'm still getting something for nothing, hence I'm not going to close this card. My thinking was like your thinking now around 20 years ago when Diners Club offered me a free card, hence I didn't take it. I so regret my mistake.

 

[Pele]

I just got the email from Citibank advising of the PayPal closure.

They just spoiled my Christmas.

 

[jasrulz63]

Yep just got the email too. Sad days. Good while it lasted.

 

[Happy Dude]

Email has just arrived for me too. I'll be reducing the limit to the minumum and use occasionally. I'm on a FFFL deal and can use the Priority Pass.

 

[MELso]

Yes, it was nice while it lasted. I will hopefully get to use the points it generated for a SQ J flight back from NYC, and if so, will toast Citi for its generosity...

 

[asterix]

Yep just got the email too. Sad days. Good while it lasted.

What a shame, I was enjoying my 20,000 points a month

 

[jasrulz63]

Does Citi do pro rata refunds on annual fees? Have a trip in April, so tempted to hold the card for a couple of months after renewal (Feb) for the Priority Pass benefits.

 

[Chicken]

OK, my e-mail just arrived. I'll copy and paste, including the bold fonts in the e-mail.

----------

Important information about changes to Citi PayAll

Dear Chicken,

We want to let you know we will no longer offer Citi PayAll on Citi Credit Cards effective 20 January 2025.

As a result, Citi PayAll payments with a due date of 20 January 2025 and onwards will not be processed.

Outlined below are key dates to help you understand how this change may impact you.

Key Dates

Last day to set up a new Citi PayAll payment (7 business days prior to due date 19 January 2025)
9 January 2025

Last day that Citi PayAll payments will be processed
19 January 2025

Any existing PayAll scheduled payments will be cancelled
20 January 2025

Effective date for applicable changes to Terms and Conditions
20 January 2025

As we will no longer offer Citi PayAll from 20 January 2025, all references to Citi PayAll in your Terms and Conditions will be removed.

These changes will be effective from 20 January 2025. The variation notice provides full details of these changes, as they apply to your:
- Credit Card Terms and Conditions and other Important Information (Terms and Conditions)
- Citi Rewards and Citi Qantas Rewards Program Terms and Conditions - Citi Premier Credit Card and Citi Prestige Credit Card
- Financial Table

These changes form part of, and must be read in conjunction with, the existing Terms and Conditions that govern your account, which can be found at www.citibank.com.au/credit-cards/terms.

What you need to do

If you don't have a Citi PayAll payment scheduled:
You don’t need to do anything as this change does not impact you.

If you want to set up a new Citi PayAll payment:

The last day that a new Citi PayAll payment may be set up and processed is 9 January 2025. The payment due date for your scheduled Citi PayAll payment must be no later than 19 January 2025. Any Citi PayAll payments with a due date of 20 January 2025 and onwards will be cancelled.

The Citi PayAll fee is currently 0.95% as outlined in the Financial Table and is set at the point of scheduling your Citi PayAll payment.1

If you have an existing Citi PayAll payment:

If you have set up a Citi PayAll payment with a payment due date on or before 19 January 2025, we will process the payment. Any Citi PayAll payments with a due date of 20 January 2025 and onwards will be cancelled.

You can cancel any current Citi PayAll scheduled payments by following the below instructions:
- Citi Mobile® App:
- Citi PayAll > Manage Citi PayAll > Click on your active PayAll enrolment and select “Cancel Payment” or
- Call us on 13 24 84 or +61 28225 0615 if calling from overseas

As Citi PayAll will no longer be available from 20 January 2025, you may wish to consider using alternative payment methods to manage your payments including:
a. BPay
b. Direct Debit to set up recurring payments

For more information on alternative payment methods, please visit citibank.com.au/help-and-support/payments-and-transfers.

If you have previously converted a Citi PayAll payment into an Instalment Plan:

You don’t need to do anything. These changes will not impact any instalment plans that you have already set up with us.

For more information regarding these changes, please refer to the Frequently Asked Questions (FAQs) by visiting citibank.com.au/payall.

Find out more

If you have any questions regarding this change that has not been explained in this notice, contact us at citibank.com.au/contactus.

Yours sincerely,
The Customer Service Team

 

[Pele]

Does Citi do pro rata refunds on annual fees? Have a trip in April, so tempted to hold the card for a couple of months after renewal (Feb) for the Priority Pass benefits.

Don't know but I sure as hell will be asking for a pro rata refund considering the only reason I have the card is now gone. Will probably go to AFCA if they say no.

 

[Legoman]

Don't know but I sure as hell will be asking for a pro rata refund considering the only reason I have the card is now gone. Will probably go to AFCA if they say no.

I sincerely wish you good luck with that, but from vast AFCA experience, I would suggest your chances of success are vanishingly small.

 

[Pele]

I sincerely wish you good luck with that, but from vast AFCA experience, I would suggest your chances of success are vanishingly small.

I'm at a 100% success rate so far!

 

[asterix]

Do I trust that NAB/Citi will cancel my scheduled PayAll transactions or will they mess something up. Wondering whether I should cancel my remaining PayAll transactions myself before mid January.