Berlin
Established Member
- Joined
- Mar 31, 2011
- Posts
- 2,933
- Qantas
- Platinum
I'm surprised to hear that some lucky ones were allowed to keep their faulty deliveries while getting a replacement. In my case, they made a big hassle out of collecting back the faulty ones before sending out the proper 6-pack.
Big pain in the backside but at least the call centre staff has been improved since they've started up shop over a year ago. Almost sounded like those old ladies who pick up when you call the normal QF Platinum line while back then, they had some coughpy call centre peeps who didn't know a thing.
Big pain in the backside but at least the call centre staff has been improved since they've started up shop over a year ago. Almost sounded like those old ladies who pick up when you call the normal QF Platinum line while back then, they had some coughpy call centre peeps who didn't know a thing.