Flybuys Targeted Bonus Promotions

[flybuys]

I did my week 1 shopping today but there were 2 things missing from my receipt. There was no fuel voucher and there was no "Congratulations on completing week 1" message. My flybuys details were there so the base points should show up in the account. If I don't get a message in week 2 then at least I'll have the base points from each week to prove my case if there is a problem at the end of week 4. I checked my account and the offer is showing as activated.

Sorry that you didn't receive the correct notification on the receipt. We've checked with our technical team and there are two possibilities - firstly, occasionally the connection from stores to our loyalty systems is temporarily lost - it is quite sporadic and is an occasional brief outage on a single store basis. In this case, when the connection is restored, the system "catches up" and your qualification is captured. A second but much more remote and unlikely possibility is that your qualification wasn't captured; we're seeing very occasional instances of this just lately which we are in the process of diagnosing and fixing.

We would like to help you out here; if you prefer not to supply your member number via a message on this forum, please call us on 131116 (Mon-Fri 9am-7pm AET) and our service centre team will be able to assist you, independent of the team which supports this forum.

 

[rainbowgirl]

Sorry that you didn't receive the correct notification on the receipt. We've checked with our technical team and there are two possibilities - firstly, occasionally the connection from stores to our loyalty systems is temporarily lost - it is quite sporadic and is an occasional brief outage on a single store basis. In this case, when the connection is restored, the system "catches up" and your qualification is captured. A second but much more remote and unlikely possibility is that your qualification wasn't captured; we're seeing very occasional instances of this just lately which we are in the process of diagnosing and fixing.

We would like to help you out here; if you prefer not to supply your member number via a message on this forum, please call us on 131116 (Mon-Fri 9am-7pm AET) and our service centre team will be able to assist you, independent of the team which supports this forum.

Thanks for the information. As my flybuys number is on the receipt, there is a chance the right information will be recorded. By Monday, the base points and other bonus points should be in my account. This might mean that the "catch up" data has been processed. I'll see what happens in Week 2, although due to the long week 1 this won't be for a while. If I get the right emails and reminders in Week 2, I'll know the data has gone through correctly. If I don't get the right emails in Week 2 then I'll know what has happened. By this point there should be evidence in my transaction history to prove the case.

 

[JessicaTam]

Up and Go is half price this week.

 

[rainbowgirl]

Up and Go is half price this week.

Yes, I got some of the 3 packs in my weekly Coles shop.

 

[drron]

I have not activated the 4 week spend offers since Jan/Feb yet the amount has continued to climb reaching $180.finally on the way down-$160.might be activating one in about 12 months at this rate.

 

[RAM]

Whole family feeling unloved this week.

Even the specials are nothing special with our spend this week.

 

[exceladdict]

I didn't get any targeted offers after buying a $3 pizza and a box of up and go using my triple points email offer.

 

[whatmeworry]

Coles 1/2 price beginning 13/07:
Sorbent Hypo-Allergenic Toilet Tissue 12pk $4.5
Uncle Tobys Quick Sachet Oats 420g $2.74
Pantent Shampoo or Conditioner $3.94
Frantelle Australian Spring Water 24x600mL $5.5
Chicken Kiev 4pk 700g $5.45
Coca-Cola/Fanta/Sprite 10x375mL $6.15
Cadbury Medium Bars 30-60g $1
Cadbury Favourites 540g $9.5
Twisties/Burger Rings/Cheetos 90g $0.9
McVitie’s Chocolate Biscuits 300g $2.15
Schweppes Soft Drink/Mineral Water/Mixers 1.25L $1.1
Lindt Lindor Chocolate Bag 300-308g $8
Pringles Potato Chips 134g $2
Mars Malteser/M&Ms Peanut/Celebrations 300-440g $5
Arnott’s Hundreds & Thousands Biscuits 200g $1.52
Arnott’s Scotch Finger 232-250g $1.42
Carte Noire Freeze Dried Coffee 200g $6.49
Melrose Unrefined Coconut oil 300g $5.85
Sharwood’s Simmer Sauce 420g $1.99
Massel Liquid Stock 1L $1.72
Maharajah’s Choice basmati Rice 5kg $8.75
Dorset Museli or Granola 540-600g $4.15
Gold’n Canola Oil 4L $9
Leggo’s Chunky Pasta Sauce 490-500g $1.5
Peckish Rice Crackers 100g $1.1
IXL Jam 600g $1.99
Campbell’s Real Soup Base 1L $2.5
Continental Cup a Soup 2 serve 40-75g $1
Plumrose coughtail Franks 400g $2.07
Cadbury Cooking Melts 225g $2.09
Baileys Ice Cream Tub 500mL $3.75
Ingham’s Original Chicken Breast Tenders 400g $4
A2 Milk Ice Cream 1.8L $5
Bulla Frozen Yoghurt 1L $3.75
Top Top Café Raisin Toast 650g $2.95
Golden Crumpet Rounds 6pk $1.65
Pantene Shampoo/Conditioner 350mL $3.94
Pantene 3 Minute Miracle Conditioner 180mL $3.94
Nature’s Way Multi-Vitamin Vita Gummies for Adults 120pk $10
Vanish Gold Stain Remover 2kg $10
Dynamo Ultra Laundry Liquid 2L $8.24
Cold Power Ultra Laundry Liquid 1L $4.99
Biozet Attack Front & Top Loader Laundry Powder 2kg $10
Glen 20 Disinfectant Spray 300g $3.4
Birds Eye Oven Bake Fish Fillets 425g $4.39
Mars Pods 160g $2.12
Oral B Pro-Health All-Around Protection Mint Toothpaste 100g $2.4
Other Notables:
1/2 Price Bonds
Voss Water 375mL $2
20% off iTunes
Nescafe Blend 43 500g $15
Green’s Poppin Microwave Popcorn 400g $3
Chobani Yoghurt 907g $5
Danone Greek Ultimate Yoghurt 4x125g $3
All Aveeno Skin care 30% off
Huggies Ultra Dry Infant Care Jumbo Nappies 60-108pk $27
30% off All décor match ups & microsafe
Buy an Optus Prepaid 4G Huawei Y3II for $99 and get a bonus $30 coles GC

 

[chelzmalee]

I've popped in to coles a few times lately for small shops, and haven't received a single docket deal. Only alcohol offers. Anyone else getting docket deals?

 

[whatmeworry]

I've popped in to coles a few times lately for small shops, and haven't received a single docket deal. Only alcohol offers. Anyone else getting docket deals?

Got a triple point offer on a $30 spend.

 

[exceladdict]

Turns out Mrs Excel has been getting the docket deals..... Found a triple points at the bottom of a receipt.

So my $7 purchase got triple points (docket deal) and triple points (last week of coupons) yesterday.

Will be interesting to see if my next coupon book drops from the just-too-high $120 of the last period, which I probably hit 3 of the 6 times.

 

[rainbowgirl]

I've started getting docket deals again on a Wednesday but I don't know if they will continue. This is the last week for the current coupon books. I have no idea whether they will be sending more sets of coupons out. I just got an email statement which is unusual as the new coupon sets usually replace the email statement for that month. Perhaps they will wait until August to send the next set of coupons. This is just speculation. I have no idea how things really work.

I had a quick look at the flybuys facebook page today. There were multiple reports of the "week 1 congratulations" message not appearing on receipts so I think there is a problem there. My experience probably wasn't a one off. I hope they resolve things by next week when it gets to the official week 2. This long week 1 is more of a problem than a solution in my opinion.

 

[drross]

received docket deal yesterday on a $4.90 shop- 2000bonus points for $260 or more spend before 26 july. not going to happen.

 

[RAM]

C doesn't love us anymore....
.
.
.
.
But C Express wants to spread it around luckily!

90 litres, OK, 90.1 litres to purchase in the next 14 days. Pity the offer did not start last Wednesday when the C price nearby was 107.9 cpl. Let the games commence!

Starts out at (worst case) additional 4 cpl discount, then 8 cpl and finally 21 cpl discount on top of coupon and C gc discounts.

Such good timing as the AMEX BP deal finished last week...

 

[whatmeworry]

With my 4 week challenge at $110 per week, I unwittingly triggered the first week because my Mums knee was playing up and took her to Coles. Used a triple coupon and docket.

Got a 1500 bonus docket for $110 spend.

Need to get some things at Bunnings. I presume Giftcards don't trigger weekly spends but still get base points and maybe docket points?

 

[andye]

With my 4 week challenge at $110 per week, I unwittingly triggered the first week because my Mums knee was playing up and took her to Coles. Used a triple coupon and docket.

Got a 1500 bonus docket for $110 spend.

Need to get some things at Bunnings. I presume Giftcards don't trigger weekly spends but still get base points and maybe docket points?

Third-party giftcards with a face value (like Bunnings) have triggered evrrything for me in past

 

[reilic]

Third-party giftcards with a face value (like Bunnings) have triggered evrrything for me in past

Does anyone know if mobile recharges count as eligible spends for the "4 week challenge"?

 

[RAM]

Does anyone know if mobile recharges count as eligible spends for the "4 week challenge"?

Have a look at the email you got. There should be the T&Cs or link at the bottom. Sometimes there is VERY sloppy drafting (in your favour).

 

[muffy28]

I received my new lot of offers in the mail today. Spend $30 receive 500 points and triple points. The bonus offers are all useless. They are all for Coles brand products that I have never bought and would not consider buying.

 

[Cool Cat Phil]

I received my new lot of offers in the mail today. Spend $30 receive 500 points and triple points. The bonus offers are all useless. They are all for Coles brand products that I have never bought and would not consider buying.

In all fairness to them Coles Branded private Label Items are very good in Quality, and give ALDI a run for their money when matched for quality. Poor old Woolies looks very lost when it comes to private label with abolishing both their Homebrand & Select brands.