Just letting others know, I made a large purchase of gift cards from a shopping centre today (by credit card), other then asking for my ID, I was told that they now need to write down the actual credit card number on the reciept! (my licence wasn't written, but cc number was!)....
I kicked up a friendly fuss (staff: "we don't write down the expirery number", me: doesn't matter, someone can still steal my details or make a fake account (ie: identity, house loan, use computer to work out the missing details)....
I then asked for the original "security reciept", as staff just put it in the bin (not ripped it up), as I can shred it at home. Staff then wrote details on another copy (licence, name, address, phone number).
Wait there's more! (sorry, but that was the start!)
I then contact the "gift card" phone number and ask if they can write down actual card numbers? Lady on phone said Yes, due to being a large amount, when then gets sent to head office to verify I'm the correct owner, no one steals it..... It then allows shopping centre(s) to refuse more transactions if a person uses the same card (ie: code red NAB CC 92826748292847292897)!
I ask even if it's my own account/card? (ie: not stolen...) The reply was yes!
It's allowed, and I can see for myself by looking at the conditions of use..... Which I just tried looking at! (more then 1 type of rules/conditions!).... Couldn't see anywhere which says that I must allow them to write down the actual credit card number that was used for a large purchase(s)......
I just got off the phone to a different person, and they say my complaint is correct... NOT ALLOWED / MEANT TO write down actual credit card numbers.....
Asked where I made the purchase, which I replied, "you are totally correct, thanks for letting us know, we will let the centre know....."
What do others think?
A) Sorry about any spelling errors!
B) Some words have been chosen, or left out, and my reply/post written in this topic on purpose!
C) Nab cc "details" are totally false, used for an example!
