Status: Gold
Property: Hilton Noumea La Promenade Residences
Date: Nov 15-21
Rate: XPF17,000 (about AUD$204)
Room Booked: King One Bedroom Apartment with Ocean View
Room Received: Deluxe King One Bedroom Apartment with Ocean View
You may wonder what the difference between a Deluxe and 'normal' apartment is. The Deluxe ones are in a particular building, on the top 3 floors with fantastic direct ocean views. The 'normal' apartments are a bit lower down so the view isn't so good.
We checked in and it was clear the hotel were new to Hilton - the staff were great, and were very excited that we were staying in a freshly refurbished apartment. We were the first guests in that particular room. They recognised my Gold status, but made a small mistake with providing only one breakfast voucher per day, not two. Never mind - it was quickly rectified and they apologised that the Hhonors processes were still new to them. We were given "a letter from someone for you" which was the Hhonors manager's welcome letter, explaining our benefits - free breakfast, two bottles of water per stay, free internet - all as expected. I laughed at the "letter from someone" comment.
The room itself was fabulous - 68 sq metres with separate bathroom and toilet. The bed was good, but not as good as Hilton Sydney/both Melbourne hotels. There is a sofa bed in the living room - supposedly one can sleep on it, but it is a double sofa bed so you could sleep two I suppose. There is a full kitchen, and washing machine and dryer.
Breakfast was interesting - if you don't like pastries, you'll be disappointed, but you are on a French island after all. The buffet is rather small, with bacon, sausages, roasted chicken (a first for me?), hash browns, french toast, croissant pudding, and a large range of cereals. There is no barista, so you can't complain about being charged $5 for coffee like Sydney. There is an espresso machine which makes nice coffee. You can order eggs on request if you wish.
The kitchen and laundry facilities make this place very good value. Parking underneath is free, with direct lift access to your apartment floor.
If you go - take two beach towels each. You can't use the hotel towels on the beach, but you can obviously wash and dry your own on alternate days... we didn't use the dryer, instead hanging our towels outside overnight.
I think we were well looked after as HHonors Gold - and the brand new room was excellent.