How do Hilton treat you as an Elite?

[hummel]

haha. happens so often here and the other forum. perhaps a sticky: Chill out, Hilton's website breaks every saturday.

Oh I know... it's just funny to me that it is *every* weekend.

 

[froggerADL]

A little OT but I have stayed in multiple two room (and one three room) bookings in the LOTFAP over the past couple of months and every single one has had full Diamond benefits to both rooms.

But how many of those properties provided free alcoholic drinks?

 

[Princess Fiona]

But how many of those properties provided free alcoholic drinks?

That depends on the reliability of those guests filling out the honor bar dockets

 

[anat0l]

That depends on the reliability of those guests filling out the honor bar dockets

I know it's an honour bar and some people would think they deserve the right to "stick it to 'em", but it would be poor form just to take the alcohol without paying for it, yeah?

 

[Princess Fiona]

I know it's an honour bar and some people would think they deserve the right to "stick it to 'em", but it would be poor form just to take the alcohol without paying for it, yeah?

Of course, but sometimes it's difficult to remember the correct quantities when filling it in

 

[serfty]

I can imagine accuracy might be rather difficult with the "tribe" in tow ...

 

[QF WP]

Status: Diamond

Property: Hilton Melbourne South Wharf

Date: 19 Jan 2014

Rate: $272 Advance Purchase

Booked: King Guestroom

Received: Relaxation Suite xx02. High floor

Booked in and had to explain my 3 bookings over the next 5 nights to the CSA at Front Desk. She was great - able to upgrade me tonight but have to move tomorrow to my second booking - twin room linked to a Conference at MCE, booked by Conference TA.

 

[markis10]

Status: Gold


Property: DT KUL


Date: 14-19 Jan


Rate: 10000 HH per night


Booked: King Guestroom


Received: King Executive


Great stay, exec lounge great although not scotch, apparently Jack rules there, took advantage fully of three PC per day laundry, very hard to fault and a bargain as a redemption.

 

[JMFK]

Status: Diamond
Property: DoubleTree by Hilton Alice Springs
Date: 19 Jan
Rate: $129 AP
Booked: King Guestroom
Received: King Guestoom Mountainview

I had to keep reminding myself I was in Alice Springs and to lower my expectations accordingly.

My first time to Alice and my first time at this Hotel.

Yes its a little tired, and yes it's old. But it was comfortable, and apparently the best hotel in Alice. A little way from town but a 5 minute drive in the rental car.

My first experience with the DoubleTree brand and my first cookie - I was a fan. Warm too!

Staff were generally good, a lot of Kiwi's, and as it happened the GM checked me out and when hearing his accent too, I asked why so many Kiwi's at the property. Turns out he bought a lot of them with him, he came from the Hilton Lake Taupo. I mentioned that it seemed like an interesting choice to leave there and head to Central Australia - he remarked he didn't really have a choice and actually wanted Hilton Darwin. Nice chap, hope its a good rung for him to climb.

Walked out of the Hanuman resturant after not getting any service. Perhaps cause I was a solo diner and they popped me in the dingy corner. It's a much hyped resturant and the menu did look good. Instead I headed over to 'The Deck' to make use of a 1,000 bonus points offer. Had a decent club sandwhich.

The room was large and had a good view of the range. Bathroom needs a reno I think. There's only one thing I hate more than a shower over bath, and thats a shower over bath with a shower curtain! Dunno why but they creep me out. Especially when they touch me.

Bed was a 'king' though was two singles together. Was pretty firm, definately not a serenity bed. Paper thin walls - truly terrible, could hear everything, doors open, balcony doors opening, showers, toilets being flushed etc. Was woken quite early by noise and I'm a very heavy sleeper.

The gym was an absolute joke and they equipment was so old I honestly feel like they are leaving themselves very open to liabilty as its just dangerously old.

Here's some pics. Got a welcome fruit platter.

 

[hummel]

Status: Diamond

Property: Hilton Melbourne South Wharf

Date: 19 Jan 2014

Rate: $272 Advance Purchase

Booked: King Guestroom

Received: Relaxation Suite xx02. High floor

Booked in and had to explain my 3 bookings over the next 5 nights to the CSA at Front Desk. She was great - able to upgrade me tonight but have to move tomorrow to my second booking - twin room linked to a Conference at MCE, booked by Conference TA.

Nice work, I've stayed maybe 4 times at HSW as Diamond and have only received Exec room upgrades. However once when I was Blue *gasp* I booked a standard guest room and got upgraded to the Yarra suite!

 

[Moopere]

Status: Diamond
Property: DoubleTree by Hilton Alice Springs
Date: 19 Jan
Rate: $129 AP
Booked: King Guestroom
Received: King Guestoom Mountainview

I had to keep reminding myself I was in Alice Springs and to lower my expectations accordingly.

My first time to Alice and my first time at this Hotel.

Thanks for the heads-up.

Price looks really competitive for a branded hotel out of the major cities but this:

Bed was a 'king' though was two singles together. Was pretty firm, definately not a serenity bed. Paper thin walls - truly terrible, could hear everything, doors open, balcony doors opening, showers, toilets being flushed etc. Was woken quite early by noise and I'm a very heavy sleeper.

Would be a killer for me ... I'm a really light sleeper and am often woken by the neighbours at HotP and Hilton Adelaide ... sounds like it might be powers of magnitude worse at DT Alice

 

[markis10]

Would be a killer for me ... I'm a really light sleeper and am often woken by the neighbours at HotP and Hilton Adelaide ... sounds like it might be powers of magnitude worse at DT Alice

Problem is the other choices are likely to be worse, of which there is not a great deal to choose from.

 

[JMFK]

Thanks for the heads-up.

Price looks really competitive for a branded hotel out of the major cities but this:



Would be a killer for me ... I'm a really light sleeper and am often woken by the neighbours at HotP and Hilton Adelaide ... sounds like it might be powers of magnitude worse at DT Alice

Price was great. But the noise was pretty bad. I'm sure you could ask to be moved to a room away from other guests. There were only a handful of guests when I was there, no doubt that changes during peak season.

Problem is the other choices are likely to be worse, of which there is not a great deal to choose from.

Hilton status aside, from my research and drive through the town it really does seem to be the best Hotel in Alice.

 

[Fifa]

Property: DoubleTree by Hilton Alice Springs

Thanks for posting the review JMFK
I'm sure there are a lot of FTers attending OzFest this year who will be interested .
I wonder if all the Diamonds staying that weekend will get the fruit - I hope so!

 

[markis10]

I think I have found a fruit plate that is right down my alley!

 

[anat0l]

Thanks for posting the review JMFK
I'm sure there are a lot of FTers attending OzFest this year who will be interested .
I wonder if all the Diamonds staying that weekend will get the fruit - I hope so!

If you stick all the FTers in a block of rooms close to each other, then the ones to blame for the noises would be each other, then

 

[Danger]

Friends have checked into the Hilton KL under my name (I'm arriving later tonight). Three rooms were booked under my name for six guests in total. My friends and I have all been upgraded to the 29th floor but executive lounge access has been extended only to us (ie. me the Diamond member and my partner).

I was of the understanding that if you were upgraded to the executive floor you got the executive floor benefits. Isn't that like saying 'Okay, son. We're going to Disneyland but you can't take any of the rides'.

Is my understanding wrong?

Has anyone had experience with the Hilton KL not extending benefits to even a second room (putting aside the third)?

(These reservations were AP booked several months ago, prior to the stolen mobile phone debacle.)

Its normal to get the benefits for one room, upgrading to the executive floor often means better view and toiletries etc, but not always lounge access.

Bugger. I guess I'm footin' the bill for my mates' drinks (as apparently they can go into the lounge and pay on a consumption basis). Would probably end up being cheaper for me to book an executive room outright!

My party and I had some success.

We decided against evening drinks and went out instead. But for breakfast we all went to the lounge. When we were asked what are room number was, as soon as I said "29" we were good to enter. Great lounge spread but I'm now more of a fan of the DoubleTree.

 

[markis10]

Great lounge spread but I'm now more of a fan of the DoubleTree.

Real service is the difference, the DT has some quirks but for the money shines.

 

[QF WP]

Status: Diamond

Property: Hilton Melbourne South Wharf

Date: 20 - 23 Jan 2014

Rate: Conference rate (paid by company)

Booked: Twin Guestroom

Received: Twin Guestroom. Mid floor. Exec floor access and Diamond benefits (breakfast in restaurant )

Although I asked the Corporate TA to add my HH number to booking, they didn't. As expected, Front Desk confirmed that property was full, so even though she added my number, no upgrades available. No issues there, as no stay credit anyway. Just happy to have wireless access free and breakfast downstairs in restaurant rather than Exec Lounge (which has reduced its fare since I was last here in Sept.

Edit: should remember that a full house will translate to a full restaurant, so at 7:45 with a 40 long queue, I went back to the EL. Emriyre (Prounounced Em-re-air) I remembered from last year. She's a delight. I found an issue with their processes and told her quietly. She immediately corrected it and then brought it to the attention of her Manager and fellow Lounge Attendant.

 

[blackcat20]

If you stick all the FTers in a block of rooms close to each other, then the ones to blame for the noises would be each other, then

HSW did the same with us at Christmas. Probably not the worst idea.